similar to: Queues monitoring software - OrderlyStats now FREE

Hi Gabriel, Yes this information is shown in real-time and also in historical reports with the OrderlyStats system. OrderlyStats is now available as a Server Edition you can download and install yourself, as well as the FREE managed service. You can get it at http://www.orderlyq.com/statistics.html Hope this helps, Matt. Gabriel Ortiz wrote: Hi all, Is there a way to get the time

Hello all, A client of us, needs a queue monitoring system. In realtime he needs to now the PRI status, the agents logged in and logged out, the number of received calls by agent, ....,etc. I am not a call center specialist and i want to find a call center software to offer to my client that fits his needs. I need a monitoring solution for incomming and outgoing calls and a queue management

Hi, Is anyone here using OrderlyStats with asterisk in a call center setting? If so what what is your experience with it? Is that software really free for asterisk users? Or is there a better option out there? Thanks,

Hi Everyone, There are a few things I like in OrderlyStats, specially some graph presentations and the fact that if agent puts someone on HOLD or PAUSE it shows fine. 1 -But I see a lot of similarities in pricing, descriptions, wording on both sites. Were these same projects forked out? or is it still both owned by the same company? 2- What are the main differences between the two? - so that we

Hello Adam, Thank you so much for taking the time to write to me. I can understand your concerns; let me see if I can address them. >Matt, > >Sourceforge.net is exclusively for hosting software whose licensing >terms meet the OSI's definition of Open Source: > > http://opensource.org/docs/definition.php > >Your licensing terms include the following, which is

Hello all, >>From your system command line (not asterisk), type 'mpg123' and tell >> us what version of mpg123 you're running. >> >> If its not v0.59r or v0.59q, then get one of those installed. >> (Lots of notes say v0.59r only, however I've been using v0.59q >>. on RHv9 and Fedora 3 boxes with no problems.) Andrew wrote: > FWIW, I have

Hello Jason, I've just come across your post to the Asterisk-Users group regarding OrderlyQ (from a web search - sorry it's taken so long). You wrote: > What experience can be shared about installing and running the OrderlyQ application? I have a bunch of > queues set up and want to start adding some additional apps and this one looked promising but I have > very

Hello all, Some one is using asterisk and queuemetrics connected via astmanproxy? How about your experience? Which proxy do you use in this kind of connection? In my instalation asterisk and Queuemetrics are installed on diferent machines and I want to avoid manager problems Thanks in advance. VoipCrazy

Hello all, Anyone expecialized with call center monitoring and reporting solution based on asterisk. A client of us, want to install a call center reporting solution for an asterisk server but I do not know which could be the best tool for that. I need a tool for reporting queue calls, agent calls, and disconnect cause. Any clue will be appreciated. Thanks in advance. VoipCrazy

What experience can be shared about installing and running the OrderlyQ application? I have a bunch of queues set up and want to start adding some additional apps and this one looked promising but I have very little java experience and it doesn't seem to be running properly. Jason Kawakami -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hello, Just to let you know, our popular tutorial on setting up Asterisk for call centres has been updated. The tutorial covers everything from initial Asterisk installation to full call centre configuration with dynamic login and hot-desking support for agents. The old version of the tutorial used Agent Channels (e.g. Agent/1001) to distribute calls to agents through the Queue()

Hello all, I am using the Snom 370 phone with firmware Snom370-SIP 7.0.17* *connected to an asterisk 1.2.14 and I can't record any calls using the "Recording" button on this phone. The extension I configured on this phone has the values "Recording on demand", an the voicemail enabled. I am using FreePBX to manage my PBX. How should I configure the "Function

Hi! I am looking for a tool (application or webinterface) which shows me the current status of an Asterisk server, e.g.: - Status of the SIP peers (registered/offline) - current incoming and outgoing calls - start-time, numbers, some history - history (calls stopped in the last 15 minutes, who hang up?) - should be possible to link those calls to the relevant SIP peers -

Dear list, I need to setup asterisk to send and receibe fax. I just looking about SpanDSP, Hylafax/Iaxmodem, AsterFax,...etc. The asterisk box has Digium hardware, one TE420B and one TDM2402 (8 FXO ports). I just read the SpanDSP (txfax and rxfax) makes the system more unstable that Hylafax/Iaxmodem. And the Asterfax solution does dislike cause its licensing. The TE420B, is configured in E1

Dear list, We have an weird problem with our FXO card (TDM01B). When I made a call using this channel, all goes well, the called phone rings but when the called phone answers the call. In me handset I can hear an weird sound like a "Clack". I tryed diferents TDM cards and modules, and my zapata.conf is like, language=en context=from-zaptel switchtype=national usecallerid=yes

Dear list, I am trying to configure the nagios plugin called check_sip. I just read the README file included with the plugin. I follow the readme steps to configure the plugin, without success. In the nagios web interface I can see (No output!) In the status information column. If I run the chech_sip plugin from a linux console, I get /usr/local/nagios/libexec# ./check_sip -u

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CAON Owns Patent To Change Global Construction! Chan-On International Inc. Symbol: CAON Close: $0.75 UP Among the 12 patents CAON recently acquired is a design for turning industrial plastic and ash waste into wallboard to replace drywall. it is not only a reduction in cost for developers, it is environmentally safe and longer lasting than regular drywall. This company has the edge. Get on CAON

Hello all, I need to conect an Asterisk with an Alcatel OmniPBX 4400 using an E1 port. It is the first time I make this kind of connection and I do not know exactly how to get it working. Someone has experience with this kind of connection? Could you paste a zapata.con and zaptel.conf files with QSIG configuration? Any clue will be wellcomed. Thanks Voipcrazy -------------- next part

Hi all, I am looking for phones witch support POE, with a good relation between quality and price to work with asterisk. I just see the Thompson st2030 and the Linksys SPA 922 an SPA 942. Witch of this phones or another ones gave you the best results in a productivity enviroment? Thanks in advance. VoipCrazy. -------------- next part -------------- An HTML attachment was scrubbed... URL: