similar to: Asterisk IVR and Call Center Agents

Hi, I'm trying to have a SER machine send calls to an Asterisk server working as an IVR. I was able to do this part just fine. Also, when the caller makes certain options in the IVR, the call is then transferred to an extension via SER. This part is also just fine. However, I'm trying to get Asterisk out of the media path once the caller has made a selection in the IVR. Can

Hi, We have a "simple" AGI script that provides some IVR functionality. It connects to a MySQL database in order to create a call record and capture IVR data. During the IVR process, we need to store the time the call started, so basically we INSERT a new MySQL row with callstart = NOW(), uniqueid = AGI(agi_uniqueid). As the user selects different options, we update the row to reflect

I've got the ztdummy kernel module loaded and seem to have all the desired prerequisites in place, but Asterisk never seems to compile with MeetMe() application support enabled, nor does there appear to be a module I am failing to load that would contain this application. Is there something really obvious I am missing? Thanks, -- Alex Balashov Evariste Systems Web :

Hi, We are currently trying to setup Asterisk with iBasis. One question/problem we have is that Ibasis has told us to send the INVITEs to one IP address and all media to a different IP address. How can we do that in Asterisk? Thanks

Hi all, We have a client that needs to setup about 80 desk phones (about 50 in one location and about another 30 in 5 different locations). Which brand/model would you recommend. We were personally thinking in recommending either Cisco, Aastra, Polycom, or Snom, for we've heard great things about them. However, having no real experience with them makes it hard in recommending one to

Hi all, lets say I've registered at several Sip-Providers. Provider A offers best rates but is often too busy to get a line. Sip Provider B is stable (but more expensive). The asterisk box has a high call volume therefore problems at provider A will get obvious after a few calls stalled. In this case astersik shall switch temporarily to provider B but shall test periodically for selected

Our outsourced IT department has decided to use white listing on the firewalls for outbound ftp. I was given a list of sites our lab had accessed via ftp and eventually tracked them down to Linux machines running yum. They are all CentOS 5 or 6 with a smattering of 7. It is impractical to list all the possibilities since they change on a regular basis. Also any 3rd party repos we need are

Hello all, We have a slight issue to resolve. We have a client who we are drafting an SLA for the delivery of telephony services using Asterisk. Nothing extraordinary. However, we do need a way to measure our service availability. We currently use Nagios and Cacti to monitor server availability as well as asterisk and mysql responsiveness, and last, "ping" availability to our

I know you're looking to do this with asterisk, however, if you have trouble and want an outsourced solution, try www.openfax.com. You can do the IVR with Asterisk and then write a script that calls Openfax and they send out the fax for you. krw -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Isamar Maia

We are looking for an offline billing solution. We have a couple of particular requirements: 1) Since it's offline, we need to be able to import the CDR. 2) A way to support account credits based on referrals. Meaning, that if a member refers a new account, that member would get a free month of service, or similar type credits. 3) Generate invoices in either HTML or PDF format so they can be

We are in the point of change our samba 3.0.5 PDC setup in order to make it authenticate its users against openldap 2.3.11. We already have the openldap server working with all the PDC users data and we also have already tested the wanted scenario using an identical PDC setuped up with the same SID and its netbios name changed and some PCs for testing as domain clients (we outsourced this

Hello Chris, >> 10. Basic support for distributed computations. CL> What kind of support? What do you think should be included in LLVM CL> directly, as opposed to being built on top of it? nice question :) (don't sue me, I am far from being expert like you are!) just imagine, that we have Linux cluster, and we have two functions in one module (`f' and `g'). If they

hi all, i have gradwell DID i am using it for inbound dialing with IVR when ever customer call my DID some times other IVR is cumming on my IVR that IVR is not even related with my server .can u please help me on this -------------- next part -------------- An HTML attachment was scrubbed... URL:

Does anyone know why? ThePBX*CLI> -- Executing [310-456-7890 at from-trunk:1] Set("SIP/202.101.202.101-b763ce60", "__FROM_DID=310-456-7890") in new stack -- Executing [310-456-7890 at from-trunk:2] ExecIf("SIP/202.101.202.101-b763ce60", "1 |Set|CALLERID(name)=310-456-0987") in new stack -- Executing [310-456-7890 at from-trunk:3]

On Fri, December 18, 2015 10:27 am, Jonathan Billings wrote: > On Fri, Dec 18, 2015 at 09:55:39AM -0600, Valeri Galtsev wrote: >> <sarcasm> >> I guess we all are divided into two categories >> >> 1. If google [something] doesn't work on the operating system of my >> choice, the hell with that crap (and google itself). >> >> 2. If google

Hi All, I have setup 2 trunks using 2 different voip providers using sip. the first one i have no problem calling inbound then redirected to an IVR, i can hear the IVR. the second one has issues, inbound works going to IVR as i can see it on the CLI, but i don't hear anything. i tried redirecting it to an extension not an IVR just to see if inbound really works, and it rings the

We are running 1.2.14 with an IVR in the dialplan. If I connect to the IVR with a SIP phone (Polycom or Xlite) and press a couple of digits very rapidly (I found this with 33 on a sticky keypad) which are an invalid response, Allison will go into a loop saying 'I'm sorry, that is an invalid response, please try again.' over and over. This does not happen with a commercial

I am testing an ivr but I'm having problems. The call keeps looping and it doesn't hangup the call after passing three times through the menu. Here's my conf: exten => s,n,NoOp("Here's Count") exten => s,n,NoOp(${COUNT}) ;123,n,Set(COUNT=$[${COUNT} - 1]) exten => s,n,GotoIf($[${COUNT} = 4]?33,1:44,1 ) exten => 1,1,goto(tech-support,s,1) exten =>

Dear all is it possible to handle a queue using a programmed IVR? As i understood, is possible to: - do some IVR in the dialplan BEFORE to queue the call - put a timeout to exit from the call and then do some IVR in the dialplan - intercept a single dialtone to exit the queue and performe some IVR in the dialplan (context setting in the queue) I've tested these things but in each case if i

I have a dovecot 2.0 dovecot server set up for https/imap with spam, av, and some preliminary sieve filters in place. Our current email is outsourced and so we have used POP3 to keep all email on our systems for many years. I have run tests to move mail to the new imap server and that seems to work pretty well. However, we have lots of mail going back over a decade and used a lot of aliases