We are running 1.2.14 with an IVR in the dialplan.
If I connect to the IVR with a SIP phone (Polycom or Xlite) and press a
couple of digits very rapidly (I found this with 33 on a sticky keypad)
which are an invalid response, Allison will go into a loop saying 'I'm
sorry, that is an invalid response, please try again.' over and over.
This does not happen with a commercial digital phone such as a cellphone or
Avaya handset.
The dialplan follows:
[ivr-2]
include => ivr-2-custom
include => ext-findmefollow
include => ext-local
include => app-directory
exten => h,1,Hangup
exten => s,1,Set(LOOPCOUNT=0)
exten => s,n,Set(__DIR-CONTEXT=default)
exten => s,n,Answer
exten => s,n,Wait(1)
exten => s,n(begin),Set(TIMEOUT(digit)=3)
exten => s,n,Set(TIMEOUT(response)=4)
exten => s,n,Background(custom/demo_main_ivr)
exten => hang,1,Playback(vm-goodbye)
exten => hang,n,Hangup
exten => **,1,Goto(custom-voicemail-entry,s,1)
exten => 1,1,Goto(custom-priority-support,4601,1)
exten => 2,1,Goto(custom-find-sales,4602,1)
exten => 3,1,Goto(custom-stuff-support,s,1)
exten => 8,1,Goto(ext-meetme,8001,1)
exten => 9,1,Goto(custom-voicemail-directory,s,1)
exten => t,1,Goto(ext-local,4600,1)
exten => i,1,Playback(invalid)
exten => i,n,Goto(loop,1)
exten => loop,1,Set(LOOPCOUNT=$[${LOOPCOUNT} + 1])
exten => loop,n,GotoIf($[${LOOPCOUNT} > 2]?hang,1)
exten => loop,n,Goto(ivr-2,s,begin)
exten => fax,1,Goto(ext-fax,in_fax,1)
; end of [ivr-2]
Is this a dialplan issue? Or, is it tied to other DTMF issues we are having
across asterisk boxes with iax2?
Larry Fitzsimons
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