similar to: SLA more than 100% ?

Which command effects whether or not the * server will lookup a peer from the db even though the phone isn't registered locally? I have several * servers but I want any server to be able to lookup and send a call to phones registered on another server (SIP cluster?). Thanks Tim

Does anyone know what triggers the 7970 to update its config? I was able to get it to update to SIP, but the config I used initially won't go away. I am making small changes to the SEPxxx.cnf.xml file and rebooting the phone, the phone is downloading the (TFTP) new config file, but I don't see any change on the phone itself. I've looked at the VersionStamp and incremented that, but

Asterisk 11.1.0 One queue with strategy=leastrecent. (Full queues.conf below.) Occasionally (several times today), a caller will get "stuck" in the queue - there are operators available to take the call, but the caller stays in the queue for a long time. Any idea what might cause this, or where I can start looking to debug it? I'm going to start digging through the queue log

First of all I would like to thank Mark for getting roundrobin to go roundrobin. Good job. Now we have some options here for leastrecent and fewestcalls strategy. It needs some work on the logic and Mark recommend that I ask the list and get some input before he makes any changes to it. fewestcalls from what I have seen would always ring the agent with the fewestcalls first then go into

I have an Asterisk 1.6.0.28 system, with a queue called 'marketing'. Everything appears normal, but the status of the members never changes from 'not in use', even if they are being rang or are in a call. Members are added like so: queue add member SIP/1406 to marketing penalty 0 as SIP/1406 state_interface SIP/1406 And they are present as a hint: exten =>

Hi I have a problem with the queues on Asterisk. The setup is Asterisk@Home v1.0 with Asterisk 1.0.7. I have 1 queue (4500) set up, with leastrecent strategy. There are no agents configured in this queue. Agents log in by dialing 4500* on their phones. All incoming calls are sent to the queue. Calls wait 120 seconds in the queue, and are then sent to voicemail extension 310. My problem is

Hi Everyone, We have three different Queues set to "leastrecent" strategy and from time to time I hear someone complain that they receive short rings (partial ring cycle) and since it's not their turn even if they pickup the phone the call is not given to them since the Queue is actually hitting someone else at the same time. Is this short ring an indication of some sort for

Seeing as the "leastrecent" strategy does not work for us (it will *always* call the leastrecent agent, even if that agent is busy, and will not move to the next agent) I thought I'd try the roundrobin strategy. This seemed to work - however, I had my supervisor telling me today that a certain agent seemed to be getting most of the calls - and when I checked, out of 50 inbound

<asterisk-users@lists.digium.com>Asterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents, one is answering a call and the other is free and have some calls waiting in the queue. Only when the first agent hangup the second agent receive the first call in the queue. It happends some times. This behavior still happend in 1.4.1 version. Thanks a lot. -------------- next

Hi all, We have an 8 agent support desk setup with 2 call queues running Asterisk 1.4.5. Every so often agents will receive a call from the queue that only rings once not allowing them time to answer. The call doesn't seem to be dropped, just seems to go to voicemail. The agents are also mentioning they do not receive the 30 second wrapuptime I have specified in queues.conf. We're

Dear all on a debian amd64 i've installed (from source) asterisk 1.4.30 On the system we have in average 50 concurrent calls in queue and 40 sip members. I'm experiencing an apparently random problem: sometimes some users receive 2 calls from asterisk, apparently ignoring the ringinuse=no settings. It appears on users that are members of many queues As you can see from the log, the

We just recently upgraded from Asterisk 1.2 to 1.4, and quickly noticed a change in the behaviour of the queues--a change that we cannot live with. We've used AddQueueMember/RemoveQueueMember to manage logging into and out of our queues for over a year now with Asterisk 1.2, and in that version the queue members were sorted in such a way that the person who had been logged in the longest

Just woundering if the intentend functionality of leastrecent and fewestcalls it to continually dial only the first chosen ext. in the queue. In other words if a memeber is logged into the queue but doesn't answer the call the call never moves on in my configuration from that ext. This could be really bad!!!! Thanks [support] announce-frequency=45 strategy=leastrecent music=default

Hi, I've recently upgraded Asterisk to the latest version 1.4.9 on a PBX that manages several queues, but at least on one queue strategy (leastrecent) it doesn't seem to be distributing the calls has it should. I think this strategy should work like this: a) Make a list of available agents and their idle time (time since last call) and

See comments below. Henry Devito wrote: > Here's the problem. When I call 555 to login, it asks for the agent ID > which I enter as 501, it asks for the password which I enter as 1234, > then it asks for the extension I dial 501 It then says that extension is > not valid. What am I missing? Of course 501 is valid I can make and > take calls from it now. > > >

I'm new to Asterisk and inherited this project so I apologize if this question has been asked a hundred time before. I did start with Google but I may not be asking the right questions, because I wasn't finding any answers. I have Asterisk 1.4.24 and FreePBX 2.5 running and using a Digium TDM800P to interface with our six analog phone lines from the telco. Currently I have a single trunk

I have configured my mysql database by following this link http://www.voip-info.org/wiki/view/Asterisk+RealTime+Queue The only difference is that I am using ODBC instead of MySQL with Realtime. Within extensions.conf I have the following for my queue exten => 9**2**1611,1,Answer exten => 9**2**1611,2,Queue(irock.com,tT,,,300) exten => *50,1,Answer exten =>

Hi, I have a client behind shorewall which has 2 IP: 192.168.8.35 is the real IP and 192.168.8.37 is the virtual IP. I have added DNAT rules into shorewall: DNAT net loc:192.168.8.35 tcp 11008 - 1.2.3.4 DNAT net loc:192.168.8.37 tcp 55000 - 1.2.3.5 1.2.3.4 and 1.2.3.5 is virtual IP

I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *. Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one queue. It