equis software
2007-Mar-19 07:40 UTC
[asterisk-users] Queue App - Free agent and waiting calls
<asterisk-users@lists.digium.com>Asterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents, one is answering a call and the other is free and have some calls waiting in the queue. Only when the first agent hangup the second agent receive the first call in the queue. It happends some times. This behavior still happend in 1.4.1 version. Thanks a lot. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070319/71f4587c/attachment.htm
BJ Weschke
2007-Mar-19 08:03 UTC
[asterisk-users] Queue App - Free agent and waiting calls
On 3/19/07, equis software <equissoftware@gmail.com> wrote:> Asterisk 1.4 > I have strategy= leastrecent and autofill = yes > > I have 2 agents, one is answering a call and the other is free and have > some calls waiting in the queue. > Only when the first agent hangup the second agent receive the first call in > the queue. > It happends some times. >I believe there is a bug open in Mantis on this, and I intend to reproduce and start working on it this week to get a resolution. -- Bird's The Word Technologies, Inc. http://www.btwtech.com/
equis software
2007-Apr-18 06:20 UTC
[asterisk-users] Queue App - Free agent and waiting calls
Asterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents, one is answering a call and the other is free and have some calls waiting in the queue. Only when the first agent hangup the second agent receive the first call in the queue. It happends some times. This behavior still happend in 1.4.1 version. Thanks a lot. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070418/e79bf714/attachment.htm
Steve Totaro
2007-Apr-18 07:44 UTC
[asterisk-users] Queue App - Free agent and waiting calls
Try ringall or roundrobbin. You only have two agents. Thanks, Steve Totaro http://www.asteriskhelpdesk.com KB3OPB _____ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of equis software Sent: Wednesday, April 18, 2007 9:21 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] Queue App - Free agent and waiting calls Asterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents, one is answering a call and the other is free and have some calls waiting in the queue. Only when the first agent hangup the second agent receive the first call in the queue. It happends some times. This behavior still happend in 1.4.1 version. Thanks a lot. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070418/b2a099e4/attachment.htm
equis software
2007-Apr-18 08:27 UTC
[asterisk-users] Queue App - Free agent and waiting calls
Hi, sometimes I have only two agents, but most of time I have four or five. On 4/18/07, Steve Totaro <stotaro@asteriskhelpdesk.com> wrote:> > Try ringall or roundrobbin. You only have two agents. > > Thanks, > Steve Totaro > http://www.asteriskhelpdesk.com > KB3OPB > > ------------------------------ > > *From:* asterisk-users-bounces@lists.digium.com [mailto: > asterisk-users-bounces@lists.digium.com] *On Behalf Of *equis software > *Sent:* Wednesday, April 18, 2007 9:21 AM > *To:* asterisk-users@lists.digium.com > *Subject:* [asterisk-users] Queue App - Free agent and waiting calls > > > > Asterisk 1.4 > I have strategy= leastrecent and autofill = yes > > I have 2 agents, one is answering a call and the other is free and have > some calls waiting in the queue. > Only when the first agent hangup the second agent receive the first call > in the queue. > It happends some times. > > This behavior still happend in 1.4.1 version. > > Thanks a lot. > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > >-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070418/f0507c0d/attachment.htm