similar to: queue agent Monitor

Displaying 20 results from an estimated 400 matches similar to: "queue agent Monitor"

2006 Nov 29
1
Call recording with Asterisk BE
With Asterisk BE I am trying to record calls coming to a queue,. I am getting the call to record, however the file name that the file saves to, is not the correct one. In my extensions.conf, I have the following entry to set the file name. exten=> 0072,1,Answer exten=> 0072,2,Ringing exten=> 0072,3,Wait(2) exten=> 0072,4,Set(AGENTFILENAME=${CALLERID(number)}-${TIMESTAMP}-${EXTEN:4})
2009 Dec 07
1
Automon -> Voicemail
Hi all, What's the best method to send automon call recordings (*1) to the voicemail box of the Asterisk user? Do you have to trap hangups, etc, or is there some global variable that can be set? Thanks! S.
2006 Dec 06
2
problem with asterisk - calls where both sidescannot hear each other
If you use both the public and private interfaces for VoIP in the Asterisk Server, make sure you don't specify one of them for the binding in sip.conf Example bindaddr=0.0.0.0 will allow SIP traffic on any of your interfaces. Ed Nu?ez IT/Telecom Engineer 4037 Metric Drive Winter Park, FL (o) 407-384-4200 x 1656 (f) 407-384-4222 (c) 732-925-0730 -----Original Message----- From:
2006 Dec 13
3
MixMonitor and Queues
Greetings, all. I would like to record calls that are entered into queues and I'm not quite sure how to do it. Here's how I'm currently set up: - Call comes in and is placed into Queue #1 (which rings all phones for 15 sec). - If call drops out of this queue, it is placed into Queue #2 (which plays MoH until the call is picked up). I've tinkered with MixMonitor and I have my
2006 Nov 03
3
Extension Spy
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2004 Nov 25
1
Can't hear playtones?
Hello, I would like the dialing party to know what happened to the call, since asterisk doesn't relay a sip error back to the originating sip channel (would be nice, a if (org_channel = sip && dst_channel = sip, relay error to sip client) I want to set up audio feedback on the call status. I've changed the county setting to NL in indications.conf and created this test
2006 Nov 08
1
Auto record a call?
I have a debugging scenario where I wish to record the entire call. The call is establish via a .call file. I can't seem to get Monitor to do anything. My dialplan looks like this: [dialout] exten => s,1,DigitTimeout,1 exten => s,n,ResponseTimeout,10 exten => s,n,Answer exten => s,n,Monitor(wav,/tmp/test) . . . The file test.wav never shows up. Am I doing something wrong, or
2006 Dec 12
5
Asterisk Manager
Hello, I am not an asterisk expert but i am developing a web application that is using asterisk. I would like to know if it is possible to configure a Manager to only monitor a special extension, and of course how to do that. The application is written in java and is using asterisk-java. Right now i have one manager that i am connected to and i receive all the events but i would like to have
2011 Sep 23
3
Set (MONITOR_FILENAME=.................) for queuing recording calls
Hi All; I noticed in the queues.conf the configuration for recording the calls in the queuing, and regarding to the filename (or any other parameter), it is written that I can determine the filename using the command: Set(MONITOR_FILENAME=foo) But it should be called from the dialing plan, but really i did not understand how to call it from the dialing plan. Well, for example this is my
2007 Apr 30
2
don't want call to get answered
In my * box I've configured two queues and incoming number and whenever any one calls those number call comes to my *box and it sends call to my agents in queue. but if no agent is available it still answer the call. Is there any why when my agents are not available I don't want call to get answered. Here is my dialplan: exten => xxxx,1,GotoIfTime(*|*|20|dec?ccagents,xxxx,6) exten
2006 Dec 18
1
Queue Monitor not mixing if using UNIQUEID in MONITOR_FILENAME
Hello Asterisk Users, I guess the subject says the most of it; here goes some more detail: - Running Asterisk 1.2.14 - Objective: record all calls managed by a specific queue - Name those files ${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID} Facts: - If the UNIQUEID chan var is used in the MONITOR_FILENAME, before calling the Queue() application, the two legs of the call are not
2009 Dec 17
2
Integrate a CPE with Asterisk in MGCP
Hello all, I'm looking for some help to try to understand why my CPE doesn't work good with Asterisk in MGCP. Here is what I want to do : - Register a TECOM AH4021 on Asterisk in MGCP with the following profile in mgcp.Conf : [general] port = 2727 bindaddr = 10.95.20.1 disallow=all allow=g729 allow=alaw 020202020202] context=mgcp host=dynamic canreinvite=no dtmfmode=rfc2833 nat=yes
2008 Dec 04
2
set monitor_filename
Hi I have this in my queue extension and I see this in asterisk when I call to the queue, but no file is created in the directory any ideas? exten => s,1,Set(MONITOR_FILENAME=/var/spool/asterisk/queuecalls/QSAMPLE-${UNIQUEID}) -- Executing [s at kundservice:1] Set("SIP/0850001175-b7942770", "MONITOR_FILENAME=/var/spool/asterisk/queuecalls/QSAMPLE-1228382046.12") Regards
2009 May 25
1
New tutorial: storing audio recordings per day
Hi everyone, after doing the same thing multiple times and struggling to remember how it was done, I have prepared a small tutorial that explains how to save monitored files in different folders per day. This is quite useful becausethe resultingfile system is way more manageable than having maybe 100,000 files all saved in the same folder. You can find the tutorial here:
2006 Jan 31
5
Queue() with timeout=0
Hello, i've recently switched over from 1.0.9 to 1.2.3. I've experienced some (to me) weird behaviour. This is the config for an example queue.conf: [654] wrapuptime=30 timeout=20 strategy=ringall retry=5 queue-youarenext=queue-youarenext queue-thereare=queue-thereare queue-thankyou=queue-thankyou queue-callswaiting=queue-callswaiting music=default monitor-join=yes monitor-format=
2006 Apr 04
2
queueue recording and what to do next
Guys, if you define recording on queues.conf and also define a monitor_filename var on your dialplna, you can record a queue call but, isthere a way to do something with the file after the call ends? I need to move the file to some other place but I cant find where to define a command to run after a queue call finishes. Any hints?
2009 Aug 20
1
Post recording command to be executed after the end of recording
Hi all Does anybody know where this command is supposed to go? Set(MONITOR_EXEC=mv /var/spool/asterisk/monitor/^{MONITOR_FILENAME} /tmp/^{MONITOR_FILENAME}) In the queues.conf file it talks about it. So I naturally thought after I set up my monitor with monitor-format = wav monitor-type = MixMonitor That I could put a lame command in there to convert and move the file elsewhere for backup with
2009 Aug 18
2
Monitor-join not joining files in the queues.conf file
Hi everyone Has anybody ever come across this, I want it to join automatically the recording files for me but it creates the wav files as I expect but it doesn't join them sadly, so eg: ls 1250623104.10-in.wav 1250628672.23-in.wav 1250630411.30-in.wav 1250623104.10-out.wav 1250628672.23-out.wav 1250630411.30-out.wav Here is my queues.conf snippet [testQ]
2005 Nov 08
3
Agent Call Recording
When recording inbound agent calls, if the queues use agent members (Agent/6000), we can get the calls recorded as agent-xxxx.yyyy.zzzz.gsm where xxxx is the agent number. However, if the queues use phone members (SIP/6000), the recorded filename is simply yyyy.zzzz.gsm. Is there any way of making the recorded file either agent-xxxx or even sip-xxxx where xxxx is the extension number. I had
2007 Sep 14
3
[LLVMdev] Problem of running data structure analysis (DSA) on Linux kernel
Hi, I ran into a problem when running DSA on Linux kernel (the Kernel version I used is 2.4.31). The analysis was aborted when it tried to do DSNode::mergeTypeInfo on some data structure in the kernel. I have filed a bug report at http://llvm.org/bugs/show_bug.cgi?id=1656. My question is what version of Linux kernel LLVM has been tested on successfully? To run DSA analysis, should I use the