similar to: Hitting * in a queue call hangs up?

Hello, Polycom ip soundpoint support ACD login/logout . Can we configure asterisk with polycom ACD support? Regards Harry ___________________________________________________________________________ Nouveau : t?l?phonez moins cher avec Yahoo! Messenger ! D?couvez les tarifs exceptionnels pour appeler la France et l'international. T?l?chargez sur http://fr.messenger.yahoo.com

Has anybody got the polycom acd function to work? I have the following setup: Debian 3.1 - 2.6.8 linux zlib-1.1.4 libpri-1.2.3 zaptel- 1.2.6 Asterisk - the bweschke/polycom_acd_funtions branch version - I get one error when doing a make install about needing a newer version of libpri and zaptel, I got the above versions from asterisk.org, are there newer version anywhere else? In the sip.conf

Using Asterisk 1.4, on the console 'show application queue' mentions an option 'i' that should "ignore call forward requests from queue members and do nothing when they are requested." Does this work? My assumption is that the member whose next according to the queue strategy should get the call even if they have forwarding enabled on their SIP device. The forwarding

Hi, I have several Polycom 501 connected to asterisk. The phone has an ACD-login function that I'd like to use. But I can't find find much information about this. I've read a post on bugs@digium (http://bugs.digium.com/view.php?id=6119) about this function but I'm not really clear on if this is actually working or not? Has anyone actually used the Polycom ACD-login function

Thanks! Do you have any suggestions on what I might do next. I have the phones, I have asterisk, and I have everything setup. But i can't get the login to work with the Polycom function. Nothing happens...and I can't find any readmes' or manuals. Regards, Jan -----Ursprungligt meddelande----- Fr?n: asterisk-users-bounces@lists.digium.com

I recollect that there used to be a fixed, finite limit to the number of call groups that could exist. Does anyone know if that limitation still exists in 1.2.1, or maybe where I could look in the code to find out if it's a fixed length array or not? Thanks. Doug.

Using 1.0.9: If I have: exten => s,1,Dial(SIP/5555&SIP/12345@192.168.1.1) How can I return the DIALSTATUS variable for the second SIP channel ONLY if the second SIP channel is busy, regardless of the dialstatus of the first SIP channel? What I want is, if the second SIP channel is busy go to n+1 or n+101 regardless of the status of the first SIP channel. tia

I'm pretty sure I already know the answer to this, but... Is there a way to copy/transfer/replicate sip subscriptions from one asterisk system to another, for the purposes of HA? You coudln't even write a script to do it I don't think. You can do an 'asterisk -rx sip show subscriptions' but there'd be no way to repopulate it on a second system. Yes/No? Doug.

I upgraded from 1.0.9 to 1.2.1. In 1.0.9 everything worked perfect. Now, I call in my IVR, and after navigating in menus when I get dialtone for dialing extension, Sound is choppy and I get bunch of messagess: -- Silence suppression is disabled (option_silence_suppression=0 chan->timingfd=30) -- Silence suppression is disabled (option_silence_suppression=0 chan->timingfd=30) -- Silence

Hi, I have callcenter running with v 1.2 with AgentCallbackLogin and now trying to move to 1.4 using the example doc, doc/queues-with-callback-members.txt. From what I understand the basic idea in the example is to 1. Authenticate a caller with VMAuthenticate 2. Get his SIP Channel number 3. Use

Actually, I have tested this here with an Aastra 9133i and an Asterisk@Home server, and the 9133i will re-subscribe on its own after an Asterisk reboot, if you wait long enough. It took on the order of an hour to do so. Of course, a phone reboot will get it done faster, if necessary, but it _will_ eventually re-subscribe on its own. In another thread, I've seen a response that the GXP2000

Hi, I have several agents, who all log into multiple queues. What I want to happen (but doesn't seem to be) is: Agent 5 is logged into queues 1,2,3 Agent 4 is logged into queues 1,3 A call comes into queue 1, and goes to agent 5. Agent 5 answers the call and finishes it. A call comes into queue 3. I want this call to go to Agent 4, as opposed to going to agent 5 (which is what it is doing

I have this server I need to put to work. The option I have is to make it work as a small office PBX with SIP users and a Digium E1 Card for PSTN service. 24 SIP users and one E1 card in an Intel 945board (533 Front side bus) with 1GB DDR 533mhz of ram, one Pentium Dual Core 2.66 ghz (FSB 533MHZ) and two 80GB SATA disks. Can the box sustain the load? I can add another 1gb of ram if necessary.

On Oct 22, 2014, at 11:47 AM, BJ Weschke <bweschke at btwtech.com> wrote: > On 10/22/14, 12:14 PM, Paul Albrecht wrote: >> On Oct 22, 2014, at 10:33 AM, Joshua Colp <jcolp at digium.com> wrote: >> >>> Paul Albrecht wrote: >>>> Really? Shouldn?t something this major affecting the entire Asterisk >>>> community get discussed on the lists?

I want to replace a custom PBX, that is infront on a IVR system based on OLD NMS AG-E1 Card. The Cards is configurated with CAS Digitalmode, someone can give me some info about Digim Cards CAS configuration i need a conversion Table? I wanto to don't touch configuration on winbox, i want only replace HWPBX box with asterisk. Diagram Telco E1 ===>Proprietary PBX========(CAS)===>IVR

Has anyone integrated Asterisk Queues with Polycom phones? What I'd like to do is display the agent status next to their appearance. I don't see much discussion about this. This is not the same thing as setting <bw>1</bw> against the appearance in the phone directory. Thanks Doug.

Hi, i can't compile the latest svn update from zaptel: /lib/modules/2.6.14-1.1653_FC4smp/build make -C /lib/modules/2.6.14-1.1653_FC4smp/build SUBDIRS=/usr/src/zaptel modules make[1]: Entering directory `/usr/src/kernels/2.6.14-1.1653_FC4-smp-i686' CC [M] /usr/src/zaptel/zaptel.o /usr/src/zaptel/zaptel.c:6193:5: warning: "CONFIG_ZAPATA_DEBUG" is not defined

Is there any technical difference between a T1 cable and a cat5e patch cable as far as using them with Digium T1/E1 cards? Can PRI circuits terminating at a smart jack connect successfully to Digium cards using straight through CAT5e cables? If so, are they using all of the pins in the cable? Thanks in advance

Hi, If an agent doesn't take a call.. is there some way I can PAUSE them instead of logging them out?

I looks like someone decided to bundle a patch that hasn't been merged yet. Good for testing, not so good for initial impressions. In /etc/asterisk/asterisk.conf add or uncomment this: [options] ;silence_suppression=yes And see if that helps. You need a timing source for it to work, which is why it is disabled by default, but the logging might be a bit chatty in any case. Dan