similar to: Polycom phones w/ two lines on different servers

After palying around to set this correctly (or so I think, please correct me if I got something wrong) I decided to share it with everyone. For Polycom phones in sip.cfg change the following line from: <SNTP tcpIpApp.sntp.resyncPeriod="86400" tcpIpApp.sntp.address="" tcpIpApp.sntp.gmtOffset="" tcpIpApp.sntp.daylightSavings.enable="1"

Tried to submit this email this morning and didn't see it in the list. I apologize if it is a dupe. I've inherited a customized Asterisk installation. After the past time change all clocks in my office are behind by one hour. After some digging it appears we have: A /tftproot/sip.conf that is being pushed out to our phones. I found the following line that seems to be what controls

I have a polycom 501 phone that is 1 hour off now. Before last sunday (time change) the time was fine. <?xml version="1.0" standalone="yes"?> <PHONE_CONFIG> <OVERRIDES _.0x20._log.level.change.sip="0" tcpIpApp.sntp.daylightSavings.stop.date="4" tcpIpApp.sntp.daylightSavings.stop.month="11"

My Polycom phones are displaying time, off by one hour. Seems they are on the old DST rules. How do I fix this? joe a.

hi there I'm setting up asterisk@home and I'm using Polycom IP 500 phones. When I call a number that has a digital receptionist (i.e. "dial 1 or such and such, dial 2 for this and that...") the Polycom doesn't seem to send the extra digits. When I try it with X-Lite things appear to work fine, so I think the problem is with the Polycom configuration. Here's some

I am ready to pull my hair out. I cannot seem to get the Polycoms to read the time properly. Regardless of the server they are pointed to our the offset, i am getting the correct time, but 24 hours ahead. So for today it is showing Friday April 28 but with the correct time. Any clues? Kerry Garrison Director of Technical Services Tech Data Pros - Orange County's Mobile IT Service Provider

Any Polycom gurus out there? If so, I have a few config file questions. First off, does anyone have the daylight savings time rules written for this Sunday's big change? Secondly, if there any way in the config file to tell the phone not to display the number of missed calls? I don't mind it keeping the missed calls list, I just don't want that running count. Lastly, I am trying

Hi, One of my users is in trouble with his polycom phone hooked to an asterisk server. The phone works fine for a few days, and then disappears from the registered sip peers in asterisk. The user is able to place outbound phone calls, but can't receive incoming calls until the network plug is unplugged/plugged. Working line XXYYZZAA24/XXYYZZAA24 10.50.5.186 D A 5060

I'm stumped on this one and any help would be greatly appreciated. I'm just trying to get my Polycom 601 to have multiple extensions on it. For example, on line 1 I want extension 21, on line 2 I want extension 22, and on line 3 I want extension 23. Ideally I'd actually have each extension appear on 2 lines and therefore filling up all 6. I should be able to do that with the

Hey all, I'll give my reseller a call for support in the morning, but I usually have better/faster luck on the list. I've got a SoundPoint IP500 that I upgraded to BootROM 2.6.2 and SIP image 1.5.2 on someone elses advice, I forgot to change out the old config for the new when I loaded the image up (I guess the config changed a bunch between 1.5.2 and 1.3.1) I was prompted with an error

Hi All, Can someone please advise me about configuring my Polycom IP600? I have an account with a SIP based IP Centrex provider. The basic SIP info and line 1 config points to them. That's working fine. I'd like to register line 2 with my own asterisk server. I've tried putting the basic registration info in the line 2 configs...but the phone never registers. Not certain how to

I'm evaluating using Polycom phones for our call center and I've set up my first phone (a SoundPoint 560) to give it a try. The phone is working and can successfully place and receive calls. But every minute, there's an error in the log file: chan_sip.c: Registration from '<sip:6193644850 at jtsd05>' failed for '192.168.200.99' - Username/auth name

I set up hints and presence monitoring on some Polycom phones connected to an asterisk server with the expectation that the phones that are "watching" other extensions would be notified when the other extension sis ringing, in addition to the other statuses (on the phone, statuses set by the user on the phone, not registered, etc). I can see when the line is in use, and when it is

Hi, I've been meaning to fix my non-working paging feature here for a while, and I've just spent the last 5 hours looking at many, many web pages that all say the same thing. I am using Asterisk 1.6.2.18 and Polycom phones, both older (501 with "latest" legacy 3.1.7 firmware) and newer (335 and 650 with latest 3.3.1f). I have changed the correct values in sip.cfg like

I'm trying to figure out how to allow an extension to register more than once. For instance, I have all of these 4 line IP phones that I use with Asterisk and I would like to have a persons extension (say 101) ring at all four lines so that if the person is on the phone they can take another call, but it appears as though if you try to register the same extension more than once then the most

Hello, I am trying to set the tcpIpApp.sntp.gmtOffset="0" setting on the polycom phone provisioning template and I see that it has a variable for ${DSTOFFSET} in the template I tried adding "dstoffset = -28800" to users.conf and sip.conf under both general and individual users but can't get the setting to set. Where/How do I set the variable? Thanks, Bryan --------------

For the last few months we have intermittently been experiencing some very strange registration problems with certain polycom phones. Here is some background information: I have about 150 Polycom Soundpoint IP 600s, 601s, and 650s spread between 8 servers at different locations. Each phone is on the same network (and subnet) as the server it connects to. There is no NAT or anything else strange

I was hoping that someone may be able to shed some light on some issues I'm having on trying to get an Asterisk test server up and running. At the moment I have the basics, two Polycom hard phones (301 & 601 with expansion unit (which oddly will not power up)) that can call each other, log into voicemail (one touch) and have custom directories & buddy lists. Unfortunately some of the

I am getting to my wits end with these phones (and so is my boss). I am getting an random echo on these phones and I have an issue opened with Polycom and its been in their research and development department for almost a month with no results. I have noticed that I get a message "RFC3389 support incomplete. Turn off on client if possible" in asterisk. I have researched this and made

Hi all, My company has pretty much standardized on Polycom phones and I am in the beginning phase of writing a GUI for administering/managing polycom provisioning at multiple sites which we intend to release as OS. I've started studying the docs and I'm having trouble understanding the following xml attribute: voIpProt.SIP.requestValidation.x.request.y.event I understand what it