similar to: Polycom digitmap question

I am having a strange problem with polycom 501 and dailing. I've read the archives and no one there specifically mentions this problem, so I thought I'd ask here. The problem is that when the user picks up the receiver or pressed new call, sometimes they will enter a number (for example 95072091234) and in the middle of the number the cursor might jump back one digit. So the call above,

I'm replacing a SoundPoint IP 600 with a SoundPoint IP 650. I attempted to simply reuse the existing config files for the old phone on the new phone, but the new phone would lock up on the 4th digit when attempted to dial out certain numbers. So, I downloaded the newest firmware and config templates from Polycom, and attempted to migrate the settings. Seems I'm missing something from

I'm working on replacing a SoundPoint 600 with a 650. I need to merge these two sets of digitmaps in the polycom sip.cfg file, because the 650 locks up when I try to use the digitmap from the 600. I've included the default digitmap from a 3.1.3 RevB polycom release. I'd like to merge these two digitmaps, but I don't want to reintroduce the lockup issue I was having with the

We've just setup our A@H server, with our quad port card. Everything works well so far. One thing I notice is that when I leave the handset on the hook and dial a #, all is well. If I pick up the phone and dial, it cuts off at 10 digits, which is a problem if I need to dial 1+area+phone # (12 digits). The phones are Poly Soundpoint IP 600's. I'm wondering if I've missed a

Hi all. I just installed bunch of IP450's and everything went well and my customer is happy.... except that they are unable to transfer calls to other extenstions. They can dial them directly just fine. However, when the user is in a call and presses the transfer soft key, they get dial tone, and start typing the extension, say 1008. But by the time they get 100 typed in, the phone tries

Any Polycom gurus out there? If so, I have a few config file questions. First off, does anyone have the daylight savings time rules written for this Sunday's big change? Secondly, if there any way in the config file to tell the phone not to display the number of missed calls? I don't mind it keeping the missed calls list, I just don't want that running count. Lastly, I am trying

I'm setting up a new AAH 1.0 box to replace my AAH 0.6 box. Though on the new box, I've installed a generic ebay X100P. I don't have my livevoip or voicepulse accounts set up yet on the new box (can both boxes be registered at the same time?). I've set up one IP phone (SPA841) with the new box. I have my SBC POTS line plugged into the fxo card. I set up everything in AMP.

Hi All, I'm not sure if this is related directly to asterisk or not but on my Polycom 320 when I try to dial a number smaller than 4 digits I get an error on the phone saying "Enter more digits". The dial plan section is listed below. <dialplan dialplan.impossibleMatchHandling="0" dialplan.removeEndOfDial="1"> <digitmap

Hello, I have a mixture of Polycom SP IP 500 and 300 phones. I have been reading through the administration manual to try and solve this problem, but I do not seem to be able to find the answers to my question. I figured I would ask here and see if anyone has some suggestions. The problem is kind of annoying. After dialing 4 digits, the phone seems to pause and miss the 5th digit, often

I am having a problem with some Polycom 601 phones. If I dial without picking up the handset or selecting the speaker I can dial numbers that are any lenght. But if I pick up the handset or are using the speaker I can only dial numbers that are 8 digits. When I dial the 8th digit it dials immediately. Obviously this creates problems when I am dialing long distance numbers or anything that

I'm running Asterisk 1.2.8 with Polycom ip501's xten softphones The only problem I'm experiencing is the following: I can't seem to get blind transfers to work with my Polycom 501 phones Either through the feature code or the soft keys. Feature code blind transfers: I set up a feature map in features.conf like this: blindxfer => # This works for all my

hi there I'm setting up asterisk@home and I'm using Polycom IP 500 phones. When I call a number that has a digital receptionist (i.e. "dial 1 or such and such, dial 2 for this and that...") the Polycom doesn't seem to send the extra digits. When I try it with X-Lite things appear to work fine, so I think the problem is with the Polycom configuration. Here's some

I have a number of Polycom phones to setup with my * server. For my initial few phones I hand wrote configs. Does anyone here who uses Polycom phones have some form of management utility for automating their setup? Michael -- Michael Graves mgraves@pixelpower.com Sr. Product Specialist www.pixelpower.com Pixel Power Inc.

This is a dialpaln issue. I solved the same problem recently. For 4 digit extensions you need to append the dialplan statement in the sip.cfg configuration file as follows <digitmap dialplan.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2 -9]xxxT|1xxxT" dialplan.digitmap.timeOut="3"/> Michael > I am not sure what I did but blind transfers do not

Ok so I added to my Freepbx config running Asterisk 1.2.4 in extensions_custom.conf ; intercom exten => _7XXX,1,SIPAddHeader(Alert-Info: Auto Answer) exten => _7XXX,2,Dial(SIP/${EXTEN:1},12,Tt) and configured my Polycoms via this page http://www.voip-info.org/wiki/view/Polycom+auto-answer+config for auto answer and that works fine if I dial 7 then the 3 digit extension. No

I have four Polycom 330 phones connected to an asterisk system. There are other VoIP phones connected too. All of the extensions are four digits beginning with 11. From any of the phones, except the Polycom, picking up the handset to call extension 1103 for example works fine. With the Polycom 330, as I press the second 1 of 1103 it stops taking input and gives me an error. I tried

Hello All, I have some Polycom IP 500 phones that I would like to have configured for direct dialing to our voice mail system. So far I have been unable to get the hard button labeled Voice Mail to connect to Asterisk without first passing through the message center prompts. I have followed all the Admin Guide instructions regarding the phones .cfg files and using

Hi All, Having a rather annoying problem with the Polycom 301 phones, suspect it to be my dialplan. Basically if you lift the receiver off the handset and dial a number, it will not let you dial a number longer than 10 digits (Can see this being acceptable in US, but in UK its a right pain). As soon as the 10th digit is entered, it starts to dial and the number is invalid. If the phone is left

I'm stumped on this one and any help would be greatly appreciated. I'm just trying to get my Polycom 601 to have multiple extensions on it. For example, on line 1 I want extension 21, on line 2 I want extension 22, and on line 3 I want extension 23. Ideally I'd actually have each extension appear on 2 lines and therefore filling up all 6. I should be able to do that with the

Hi Just 2 issues I have with SPA841. 1. I autodial extension 600 then inside an AGI wait for more digits. The digits are transmitted correctly to * but they do not show up on the SPA841 display, only the 600. How do I set the 841 is show the digits after the 600# 2. Is the SPA841 pixel display backlit? Master