Jeronimo Romero
2006-Oct-29 15:47 UTC
[asterisk-users] blind transfers with IP Polycom 501
I'm running Asterisk 1.2.8 with Polycom ip501's xten softphones The only problem I'm experiencing is the following: I can't seem to get blind transfers to work with my Polycom 501 phones Either through the feature code or the soft keys. Feature code blind transfers: I set up a feature map in features.conf like this: blindxfer => # This works for all my softphones, just not the 501 phones. Soft key Blind Transfers: Then I tried blind transfers through the phone like this: Transfer --> Blind Key --> Extension. Here's the problem. If I enter a 2 digit extension, it works. Example: Transfer --> Blind Key --> 70 (this parks my calls without a problem) If I try to blind transfer an extension with three or more digits, the phone cancels the blind transfer. Is there something obvious I'm missing here?? Thanks in advance. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061029/96250fff/attachment.htm
For the soft buttons to work the way you want it, make sure you got the Polycom dialplan setup right. On 10/29/06, Jeronimo Romero <jromero@eusnetworks.com> wrote:> > > > > I'm running Asterisk 1.2.8 with Polycom ip501's xten softphones The only > problem I'm experiencing is the following: I can't seem to get blind > transfers to work with my Polycom 501 phones Either through the feature > code or the soft keys. > > > > > > Feature code blind transfers: > > I set up a feature map in features.conf like this: > > blindxfer => # > > This works for all my softphones, just not the 501 phones. > > > > Soft key Blind Transfers: > > Then I tried blind transfers through the phone like this: > > Transfer ? Blind Key ? Extension. > > Here's the problem. If I enter a 2 digit extension, it works. > > Example: Transfer ? Blind Key ? 70 (this parks my calls without a problem) > > If I try to blind transfer an extension with three or more digits, the phone > cancels the blind transfer. > > Is there something obvious I'm missing here?? > > > > Thanks in advance. > > > > > > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > >
Jeronimo Romero
2006-Oct-29 16:19 UTC
[asterisk-users] blind transfers with IP Polycom 501
Do you mean the digitmap?? -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of C F Sent: Sunday, October 29, 2006 5:57 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] blind transfers with IP Polycom 501 For the soft buttons to work the way you want it, make sure you got the Polycom dialplan setup right. On 10/29/06, Jeronimo Romero <jromero@eusnetworks.com> wrote:> > > > > I'm running Asterisk 1.2.8 with Polycom ip501's xten softphones The only > problem I'm experiencing is the following: I can't seem to get blind > transfers to work with my Polycom 501 phones Either through the feature > code or the soft keys. > > > > > > Feature code blind transfers: > > I set up a feature map in features.conf like this: > > blindxfer => # > > This works for all my softphones, just not the 501 phones. > > > > Soft key Blind Transfers: > > Then I tried blind transfers through the phone like this: > > Transfer ? Blind Key ? Extension. > > Here's the problem. If I enter a 2 digit extension, it works. > > Example: Transfer ? Blind Key ? 70 (this parks my calls without a problem) > > If I try to blind transfer an extension with three or more digits, the phone > cancels the blind transfer. > > Is there something obvious I'm missing here?? > > > > Thanks in advance. > > > > > > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > >_______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Jeronimo Romero
2006-Oct-29 16:54 UTC
[asterisk-users] blind transfers with IP Polycom 501
It was the digit map. Thanks. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Jeronimo Romero Sent: Sunday, October 29, 2006 6:20 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [asterisk-users] blind transfers with IP Polycom 501 Do you mean the digitmap?? -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of C F Sent: Sunday, October 29, 2006 5:57 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] blind transfers with IP Polycom 501 For the soft buttons to work the way you want it, make sure you got the Polycom dialplan setup right. On 10/29/06, Jeronimo Romero <jromero@eusnetworks.com> wrote:> > > > > I'm running Asterisk 1.2.8 with Polycom ip501's xten softphones The only > problem I'm experiencing is the following: I can't seem to get blind > transfers to work with my Polycom 501 phones Either through the feature > code or the soft keys. > > > > > > Feature code blind transfers: > > I set up a feature map in features.conf like this: > > blindxfer => # > > This works for all my softphones, just not the 501 phones. > > > > Soft key Blind Transfers: > > Then I tried blind transfers through the phone like this: > > Transfer ? Blind Key ? Extension. > > Here's the problem. If I enter a 2 digit extension, it works. > > Example: Transfer ? Blind Key ? 70 (this parks my calls without a problem) > > If I try to blind transfer an extension with three or more digits, the phone > cancels the blind transfer. > > Is there something obvious I'm missing here?? > > > > Thanks in advance. > > > > > > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > >_______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Jeronimo Romero
2006-Oct-29 17:26 UTC
[asterisk-users] blind transfers with IP Polycom 501
Thanks so mAre there any drawbacks to this? This is the digitmap I ended up using and it seems to work: [2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[1-9]xxxT -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Julian J. M. Sent: Sunday, October 29, 2006 6:58 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] blind transfers with IP Polycom 501 Yes, digitmap... If you just want to allow any digit pattern, use this digitmap: xx.T x -> Any valid digit . -> 0 or more ocurences of previous charracter T -> Default timeout (3 seconds) Any digit followed by a 3 second timeout will match. You can include pattern to match * and #. xx.T|*x.T|#x.T Julian. On 10/29/06, Jeronimo Romero <jromero@eusnetworks.com> wrote:> Do you mean the digitmap?? > > -----Original Message----- > From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of C F > Sent: Sunday, October 29, 2006 5:57 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] blind transfers with IP Polycom 501 > > For the soft buttons to work the way you want it, make sure you got > the Polycom dialplan setup right. > > On 10/29/06, Jeronimo Romero <jromero@eusnetworks.com> wrote: > > > > > > > > > > I'm running Asterisk 1.2.8 with Polycom ip501's xten softphones The only > > problem I'm experiencing is the following: I can't seem to get blind > > transfers to work with my Polycom 501 phones Either through the feature > > code or the soft keys. > > > > > > > > > > > > Feature code blind transfers: > > > > I set up a feature map in features.conf like this: > > > > blindxfer => # > > > > This works for all my softphones, just not the 501 phones. > > > > > > > > Soft key Blind Transfers: > > > > Then I tried blind transfers through the phone like this: > > > > Transfer ? Blind Key ? Extension. > > > > Here's the problem. If I enter a 2 digit extension, it works. > > > > Example: Transfer ? Blind Key ? 70 (this parks my calls without a problem) > > > > If I try to blind transfer an extension with three or more digits, the phone > > cancels the blind transfer. > > > > Is there something obvious I'm missing here?? > > > > > > > > Thanks in advance. > > > > > > > > > > > > > > > > > > _______________________________________________ > > --Bandwidth and Colocation provided by Easynews.com -- > > > > asterisk-users mailing list > > To UNSUBSCRIBE or update options visit: > > > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >_______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users