similar to: Queues and busy agents problem

Displaying 20 results from an estimated 1000 matches similar to: "Queues and busy agents problem"

2005 Jun 30
5
Logrotate
I created some scripts to logrotate. I am having a problem. After I do it, I am sending kill -HUP to the process its not using the newly created messages file again. Could someone help me out with how I can rotate asterisk's log's without killing the process? ..o-------------------------------------------------------o. Brian Fertig NOC/Network Engineer Planet Telecom, Inc. Tampa, FL
2005 Aug 11
2
list in asterisk cli is getting too long
How can I use something like |more in CLI ? The lists are getting too long, like sip show users bye Ronald Wiplinger
2003 Aug 09
5
app_queue, fewestcalls and leastrecent logic
First of all I would like to thank Mark for getting roundrobin to go roundrobin. Good job. Now we have some options here for leastrecent and fewestcalls strategy. It needs some work on the logic and Mark recommend that I ask the list and get some input before he makes any changes to it. fewestcalls from what I have seen would always ring the agent with the fewestcalls first then go into
2009 Feb 12
3
Strange dialplan matching issue
Greetings list, Wondering if anyone has come across this strange dialplan pattern matching issue before: I have a context defined as follows (the plus simply implies it follows on from an existing context in another #include - which, yes, has been included first): [privatedundi](+) exten => _hilton-2XX,1,Goto(hilton,${EXTEN:7},1) When dialling hilton-202 from another box via IAX2, I get:
2006 May 24
6
newbie question: missing template
Hi I''m new to this forum and new to Rails so excuse me if this is a daft question. I''m following the ONLamp.com tuturial and all has been well untill changing the template for the recipes. I have followed the instructions and added this code to the controller: class RecipeController < ApplicationController scaffold :recipe def list @recipes = Recipe.find_all end
2017 May 09
1
CFP: KVM Forum 2017
On 05/02/2017 06:41 AM, Paolo Bonzini wrote: > ================================================================ > KVM Forum 2017: Call For Participation > October 25-27, 2017 - Hilton Prague - Prague, Czech Republic > > (All submissions must be received before midnight June 15, 2017) > ================================================================= (please provide a timezone
2007 Mar 19
4
Queue App - Free agent and waiting calls
<asterisk-users@lists.digium.com>Asterisk 1.4 I have strategy= leastrecent and autofill = yes I have 2 agents, one is answering a call and the other is free and have some calls waiting in the queue. Only when the first agent hangup the second agent receive the first call in the queue. It happends some times. This behavior still happend in 1.4.1 version. Thanks a lot. -------------- next
2011 Mar 03
2
lattice custom axis function -- right side margins
Dear R help list, I have a plot with two different vertical scales that I want to display on either side of the plot. It's quite similar to the Fahrenheit-Centigrade example in the examples section of the documentation for axis.default. The right-side axis is clipped off, though, and I haven't been able to figure out anything with viewport() and clipping or trellis.par.set to fix
2010 Nov 05
3
Short rings for extensions when part of the Queue
Hi Everyone, We have three different Queues set to "leastrecent" strategy and from time to time I hear someone complain that they receive short rings (partial ring cycle) and since it's not their turn even if they pickup the phone the call is not given to them since the Queue is actually hitting someone else at the same time. Is this short ring an indication of some sort for
2013 May 01
1
Call "stuck" in queue
Asterisk 11.1.0 One queue with strategy=leastrecent. (Full queues.conf below.) Occasionally (several times today), a caller will get "stuck" in the queue - there are operators available to take the call, but the caller stays in the queue for a long time. Any idea what might cause this, or where I can start looking to debug it? I'm going to start digging through the queue log
2007 Jul 26
1
Lohan the observable
Sorry, that name is a misnomer. However, I was excited to find that Ruby has a built in Observable module and I''m pretty bored, so I apologize in advance.... require ''observer'' # one who is observed class Celebrity include Observable attr_accessor :name attr_reader :is def is=(val) @is = val changed notify_observers(self) end end # one who
2013 Mar 26
2
Controlling an APC 9210 with nut
I have an APC 9210 PDU in my rack. It's connected to the network and is configurable by web access. I'd like to control it in combination with my ups. Unfortunately I cannot get NUT to recognise this PDU. Here's my ups.conf section: [apc] driver = snmp-ups port = 192.168.10.21 mibs = auto community = public snmp_version = v1 running upsdrvctl gives this: $ sudo
2005 Mar 29
5
ACD queue question
I have a simple 4 person ACD queue using the AgentCallback function. No matter what strategy I use, anytime someone calls into the queue asterisk dials the agents in the order that they are listed in the agents.conf file. This doesn't seem right to me, or am I wrong.
2004 Dec 30
1
Queues strategy
Seeing as the "leastrecent" strategy does not work for us (it will *always* call the leastrecent agent, even if that agent is busy, and will not move to the next agent) I thought I'd try the roundrobin strategy. This seemed to work - however, I had my supervisor telling me today that a certain agent seemed to be getting most of the calls - and when I checked, out of 50 inbound
2019 Sep 13
6
Is the smbldap-tools package no longer maintained?
I've been trying to find news on the smbldap-tools package from IDEALX but my google searches have been fruitless. In my FreeBSD port build run yesterday I noticed that the port is listed as *broken* because the download link no longer works. Is there a new home for this code or has it lost it's maintainer? *Note* I was able to build against a cached download but if the (download)
2010 Sep 15
1
Queue member status not changing
I have an Asterisk 1.6.0.28 system, with a queue called 'marketing'. Everything appears normal, but the status of the members never changes from 'not in use', even if they are being rang or are in a call. Members are added like so: queue add member SIP/1406 to marketing penalty 0 as SIP/1406 state_interface SIP/1406 And they are present as a hint: exten =>
2010 Jan 04
4
function in aggregate applied to specific columns only
I want to use aggregate with the mean function on specific columns gender <- factor(c("m", "m", "f", "f", "m")) student <- c(0001, 0002, 0003, 0003, 0001) score <- c(50, 60, 70, 65, 60) basicSub <- data.frame(student, gender, score) basicSubMean <- aggregate(basicSub, by=list(basicSub$student), FUN=mean, na.rm=TRUE) This
2007 Mar 23
0
[LLVMdev] June 2007 LLVM Developer's Meeting
For those of you coming from out of the area and who may not be familiar with the bay area. TRAVEL: The closest airport is San Jose International Airport (SJC; 10 miles away). There is also San Francisco Internation Airport (SFO; 43 miles away) or Oakland (OAK; 49 miles away). IMHO, I would choose SJC, then SFO, and lastly OAK, depending upont he prices. HOTELS: The Cypress Hotel
2003 Aug 08
3
queue / agent documentation
We're moving a somewhat complicated call center over to an Asterisk system, and I'm looking for documentation on queue/agent configuration. So far I haven't found anything on the Digium or Asterisk websites, and I was hoping that someone could point me in the right direction. Thanks, Devon
2007 Jul 27
1
Queues strategy "leastrecent"
Hi, I've recently upgraded Asterisk to the latest version 1.4.9 on a PBX that manages several queues, but at least on one queue strategy (leastrecent) it doesn't seem to be distributing the calls has it should. I think this strategy should work like this: a) Make a list of available agents and their idle time (time since last call) and