similar to: Polycom screwed up Messages button in 1.4.1?

Hello All, I have some Polycom IP 500 phones that I would like to have configured for direct dialing to our voice mail system. So far I have been unable to get the hard button labeled Voice Mail to connect to Asterisk without first passing through the message center prompts. I have followed all the Admin Guide instructions regarding the phones .cfg files and using

Hi All - I'm running version SIP version 1.3.4 on various IP300, IP500, and IP600 Polycom phones. I'm having a tough time with MWI. I thought I remembered somebody on the list saying that they had it working, but I can't find it in the archives now. I have all the phones configured for MWI as specified in the WIKI: ipdmid.cfg: up.oneTouchVoiceMail="1"

Hi, I have lookedaround and don't see this anywhere. Is there a way to tell the ip500 to not make the aural MWI blips?

While I know this is not a true asterisk problem, I figure someone where may know. When you click on Messages and it gives you the count of Urgent, New, etc. How can you make the phone gather that information? For example, my phone shows me there is an e-mail. It also sends an e-mail. Yet, when I click on message before I connect to the contact center, it doesn't have any counts. Here is

All, I'm using Asterisk 1.6 and using Polycom 500's with SIP firmware 2.1.3. I can not seem to get the Message Waiting Indicator to work reliably (and in my opinion correctly) with voicemail. I've got the following in my phone.cfg: <reginfo> <msg msg.bypassInstantMessage="1"> <mwi msg.mwi.1.callBack="*97"

Hi Guys Just a quick question regarding on the 501, has anyone been able to configure the transfer button and messaging buttons to work with asterisk? Can you share a configuration to do this? Thanks in advance. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060301/df504eef/attachment.htm

Greetings, The Polycom SIP 1.5 Admin Guide says this: "3.1.8 Connected Party Identification Where possible, the identity of the remote party to which the user has connected is displayed and logged. The connected party identity is derived from the network signaling. In some cases the remote party will be different from the called party identity due to network call diversion."

Hi all - This isn't really directly Asterisk related, but has anyone successfully set up a Polycom phone to register two lines on two different Asterisk boxes? I can get the first line to register, but the second one does not. I can still place calls from that second line, which indicates to me the server, user, and secret are correct. I'm running the newest 2.6 series firmware with the

I need to find a way to have the Polycom phones automatically park calls. Right now my users hit #70# (I know the last # is optional but it speeds it up.) to park a call. Personally I think this is easy, but my users would like one button to do this for them. The Polycom has buttons we don't need (Transfer & Services), it would be nice if I could remap one of those buttons to dial

I am posting here since you guys are my last hope. I am trying to configure a Polycom Soundpoint IP 335 with MWI. Is there any way to eliminate the scrolling messages and Msgs softkey? I am trying to get it where it's just the light that indicates the new messages. I don't know if Asterisk has to send a different notification or what have you. Thanks, --Eric -------------- next

All - I've been muddling around with this for a few days now.. and I'm trying to figure out why I am not receiving more than one phone call on each polycom 501 phone. I can make more than one phone call out, but not receive another one in, while on a call. Has anybody seen this behaivior before, or is there something simple in the config i'm missing, like.. maxcalls.. or

Hey all, I'll give my reseller a call for support in the morning, but I usually have better/faster luck on the list. I've got a SoundPoint IP500 that I upgraded to BootROM 2.6.2 and SIP image 1.5.2 on someone elses advice, I forgot to change out the old config for the new when I loaded the image up (I guess the config changed a bunch between 1.5.2 and 1.3.1) I was prompted with an error

Don, All you need to do is configure your VM button on the phone via the cfg files. You setup the phone to look to an FTP server for config scripts and then setup the scripts to work as needed. Here is an example of where you set this VM button from my file called <mac address>-phone.cfg... <msg msg.bypassInstantMessage="1"> <mwi msg.mwi.1.subscribe="1006"

In ipmid.cfg I have: <G3INTERCOM se.rt.10.name="G3INTERCOM" se.rt.4.type="ring-answer" se.rt.4.timeout="1000" se.rt.10.ringer="7"/> In sip.cfg I have: <alertInfo voIpProt.SIP.alertInfo.1.value="G3INTERCOM" voIpProt.SIP.alertInfo.1.class="10"/> I set up a test extension: exten =>

CVS Head from 07/07/2005 I'm trying to make an IP-501 auto answer a call. exten => 301,1,SetVar(_ALERT_INFO="Ring_Ans") exten => 301,2,SetVar(ALERT_INFO="Ring_Ans") # Tried both combinations exten => 301,3,Dial(SIP/5001,15) exten => 301,4,Hangup Sip.cfg for Polycom phone <alertInfo voIpProt.SIP.alertInfo.2.value="Ring_Ans"

Has anyone got this to work? Under Idle Display Animation, the administrators guide says "For example, a company logo could be displayed".. In the ipmid.cfg file, I enabled 'ind.idleDisplay.enabled' (ie changed it to 1), and under the IP 500 section, I added an entry for the bitmap that I want to display: bitmap.IP_500.66.name ="arf" but from there I'm not sure

Hi, After upgrading to 1.5.2 I no longer can directly access to my voicemail by pressing the "Message" button, I have to go through the "urgent,new,old" report first. The oneTouchVoicemail parameter is set to 1 but not taken into account apparently. Anyone noticed that problem?

(new asterisk user - currently setting up Polycom IP600 phones) Does anyone know if it's possible to make a sip phone instantly pick up on speakerphone when a particular call comes in? Eg so that you can quickly bother someone across the office without making them reach for their phone?

I am getting to my wits end with these phones (and so is my boss). I am getting an random echo on these phones and I have an issue opened with Polycom and its been in their research and development department for almost a month with no results. I have noticed that I get a message "RFC3389 support incomplete. Turn off on client if possible" in asterisk. I have researched this and made

Hi, Has anyone here reprogrammed their Polycom features keys using sip/ipmid.cfg? If so I would be really grateful if someone could send me an example as I have tried various entries for hours now and don't seem to be getting anywhere. Any help appreciated. Kind regards Jamie Heckford Technical Consultant