similar to: Help with Queue Cmd

Hi, I currently have a E100P card installed on my machine and the E1 subscription will be activated pretty soon. However, I have no idea how to configure asterisk to make inbound and outbound call using the E1. Especially for extensions.conf. Below is the configuration I used for zaptel.conf and zapata.conf. Is it possible if someone can verify if the configuration for zaptel and zapata is

Hi, I notice that SJPhone is registering to asterisk with an expires of 120 secs. However, when I invoke the command "sip show peer [sip id]". I notice that the output indicates the expires 427 and the expiry is 900. Can someone explain these numbers to me? I also notice that just before SJPhone re-register, when I try to make a call to the SJPhone, asterisk will complain that

Hi all, I have the following setup PSTN -> ASTERISK -> IVR (using dialogic card) 1) Caller id information is presented to asterisk during the first and second ring. 2) Hence, Asterisk waits for 2 rings before pickup the call and forwarding to the appropriate FXS port. 3) The IVR application also waits for 2 rings before picking up the call to get the caller id. 4) Hence any caller

Hello, I have a queue with only one element and one agent member. I want that my call leave the queue after 30s. My problem is that my call stays 60s in the queue and my agent is called 2 times. Can you say me how can i do it please?? -------------------------------- [queue] music=default strategy=ringall timeout=30 maxlen=1 context=mbdsys announce-frequency=0 announce-holdtime=no

Hello list ! I have some configuration issues with queues, but I'm sure they are minor and for someone who has already configured queues it could be trivial. This is my queue configuration : [VC_support_queue] musicclass = default strategy = ringall timeout = 20 retry = 5 wrapuptime=15 autofill=yes autopause=no maxlen = 0 setinterfacevar=yes announce-frequency = 0

Hi, when I'm trying to call the following extension exten => 6002,1,Verbose(1|Extension 6002) exten => 6002,n,Dial(Agent/6002) exten => 6002,n,Hangup() the call is terminated and I get the following warning from asterisk: app_dial.c:1106 dial_exec_full: Unable to create channel of type 'Agent' (cause 17 - User busy) When calling the agent with Dial(SIP/6002) no problem

Hi all, I have configured the queue below, but when I go into the queue, asterisk does not announce hold time: [support] musiconhold=>default strategy=ringall context=check_time timeout=20 wrapuptime=1 maxlen=3 announce-frequency=5 announce-holdtime=yes joinempty=no leavewhenempty=yes reportholdtime=yes I've tried changing timeout, announce-frequency, but still the same; queue works

Greetings, I have a very basic equal-weight ring-all queue set up in queues.conf: [sales-queue] ;music = default strategy = ringall periodic-announce-frequency = 20 announce-holdtime = no timeout = 15 maxlen = 0 member => SIP/1xxxxxxxxxx at junction_networks,1 member => SIP/1xxxxxxxxxx at junction_networks,1 member => SIP/dude,1 member => SIP/homie,1 member => SIP/fellow,1 But

I'm having a problem getting my queue to function as it should. After 20 seconds or so, it should prompt the user with a message "thanks for holding..... press # to leave a message or stay on the line to continue holding". I set up the "context" in the queues.conf file, so if a user presses a digit, they should be able to leave. But I get a SIP BUSY message. Here are my

I am running r79979 of Asterisk Trunk, and I am having problems trying to use app_queue.so. I want to use the extension 510 to be a line where users can call technical support. Extensions 511 and 512 are used by the operators to dynamically make themselves a Queue Member or not. So, operators call 511, and they should get added to the Queue as a Queue member. When users call 510 then, it

Hey List, Anyone know the correct way to override an announcement on a queue by queue basis? My goal is to have one of my queues say "press one to blah.." and no position announcements I have the jump from queue context working (the press 1) I just need the correct message played to the user instructing to press 1. I have periodic-announce=filename in my queues.conf file under the

Hi, I setup a queue (number 4050) with one static agent (extension 4054). What I would like is that when someone calls the 4050 queue and there are neither "dynamic" agents logged in nor is the static agent 4054 "on-line" then the caller gets out of the queue and falls into another context (eg. voicemail or anything). Not "on-line" means that either the SIP

Hello there I have been struggling with queues, because i think this is the right module for our business. My main goal, is when we receive external calls, the receptionist should be able to transfer the call to us Technicians, and I am trying to add 2 extensions to a queue name [teknisk] Extension 301 and 302. I have a test setup now which I thought should look like this: When a external call

Hi folks, I'm running asterisk 1.2.10 and I need to use agent dynamic login. I read some doc and follow some tutorials but the agents can't login into the queue. Asterisk ask to me to dial the password agent and after this, it doesn't do nothing ( it doesn't tell login ok or login incorrect..). In the * console if I do show agents, any agent are logged. Any help will be

Hi everyone Has anybody ever come across this, I want it to join automatically the recording files for me but it creates the wav files as I expect but it doesn't join them sadly, so eg: ls 1250623104.10-in.wav 1250628672.23-in.wav 1250630411.30-in.wav 1250623104.10-out.wav 1250628672.23-out.wav 1250630411.30-out.wav Here is my queues.conf snippet [testQ]

I am trying to get a queue to do more than just play music and hold calls. Specifically, making some "comforting" voice announcements would be nice. Below is the queues.conf file relevant portions. Member phone number is munged to protect the guilty. We shouldn't need the announcement source info, but I have been trying everything. The problem is with the member busy, we get no

Hi, I've just built my first asterisk server. Current information: OS Version: Linux asterisk.visinet.com.au 2.6.18-8.1.8.el5 #1 SMP Tue Jul 10 06:50:22 EDT 2007 i686 i686 i386 GNU/Linux Asterisk Build: Asterisk 1.4.11 Asterisk GUI-version Revision: 1479 $ Server Date & TimeZone: Thu Sep 6 02:37:11 EST 2007 I've used the Asterisk GUI for setup with two IP

Check my reply to your last post. Use SetGroup and Checkgroup before sending the call to your agents. Robert Jackson -----Original Message----- From: Henry Devito [mailto:hdevito@qwest.net] Sent: Thursday, September 30, 2004 10:09 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Queue Setup almost got it Ok I think I have the queue

Hi, My queue members use Local channels and their queue state is "In use" while their hint value is "Idle". Since I have Ringinuse=no, I'm experiencing issues such as incoming calls waiting too much because the agent's phone isn't ringing even though it's idle/free. I read somewhere that this is a "known bug" in 1.4 and should be fixed in 1.6. I

Hi, I've spotted weird crash of Asterisk cvs Stable. I have defined queue in queues.conf : [prodaja] music = default announce = queue-markq strategy = ringall context = from-pstn timeout = 15 retry = 5 maxlen = 0 announce-holdtime = no announce-frequency = 30 announce-holdtime = yes monitor-format = gsm|wav|wav49 monitor-join = yes eventwhencalled = yes member => Agent/1000