You need to log your agents in - or set your queue members to be SIP
accounts. (which is probably the best solution)
PaulH
On Wed, 2007-09-05 at 16:53 +1000, Joshua Small wrote:> Hi,
>
> I?ve just built my first asterisk server. Current information:
>
>
>
> OS Version:
>
> Linux asterisk.visinet.com.au 2.6.18-8.1.8.el5 #1 SMP Tue Jul 10
> 06:50:22 EDT 2007 i686 i686 i386 GNU/Linux
>
>
>
> Asterisk Build:
>
> Asterisk 1.4.11
> Asterisk GUI-version Revision: 1479 $
>
>
>
> Server Date & TimeZone:
>
> Thu Sep 6 02:37:11 EST 2007
>
>
>
> I?ve used the Asterisk GUI for setup with two IP handsets, one VOIP
> account with a telco and one PSTN. The server correctly allows:
>
> - Handsets to call each other
>
> - Calls outbound through both PSTN or VOIP
>
>
>
> I?m having an issue with incoming calls however. If I configure
> ?incoming calls? coming over my PSTN to a single user, it works
> correctly (that handset rings, can pickup etc). However if I define a
> call queue which consists of both these handsets, neither ever rings.
>
>
>
> Looking at the console, I see this:
>
> -- Started music on hold, class 'default', on Zap/1-1
>
> [Sep 6 02:22:51] WARNING[5955]: channel.c:2129 ast_waitfordigit_full:
> Unexpected control subclass '2'
>
> [Sep 6 02:22:54] WARNING[5955]: channel.c:2129 ast_waitfordigit_full:
> Unexpected control subclass '2'
>
>
>
> The error repeats until the caller hangs up.
>
>
>
> I?ve posted all the config that I felt was relevant here, let me know
> if you need more. This was all written by Asterisk-GUI. I realise
> there?s a lot more configuration but given that things work fine when
> I set the receive to a single agent, I assumed it was a queue issue.
>
>
>
> Users.conf
>
> [6001]
>
> callwaiting = yes
>
> context = numberplan-custom-1
>
> email = jsmall at visinet.com.au
>
> fullname = Joshua Small
>
> hasagent = yes
>
> hasdirectory = yes
>
> hasiax = no
>
> hasmanager = no
>
> hassip = yes
>
> hasvoicemail = no
>
> host = dynamic
>
> mailbox = 6001
>
> secret = SECRET
>
> threewaycalling = yes
>
> registeriax = no
>
> registersip = yes
>
> canreinvite = no
>
> nat = no
>
> dtmfmode = rfc2833
>
>
>
>
>
> Queues.conf
>
> [6003]
>
> fullname = All of us
>
> strategy = ringall
>
> timeout >
> wrapuptime >
> autofill = yes
>
> autopause = no
>
> maxlen >
> joinempty = no
>
> leavewhenempty = no
>
> reportholdtime = no
>
> musicclass >
> member = Agent/6001
>
> member = Agent/6002
>
>
>
> extensions.conf - broken
>
> [DID_trunk_2]
>
> include = default
>
> exten = _X.,1,Goto(default|6003|1)
>
> exten = s,1,Goto(default|6003|1)
>
>
>
> extensions.conf ? works but only sends to a single handset
>
> [DID_trunk_2]
>
> include = default
>
> exten = _X.,1,Goto(default|6001|1)
>
> exten = s,1,Goto(default|6001|1)
>
>
>
> Any assistance appreciated.
>
>
>
> Joshua Small | Senior Network Engineer | VisiNet | P. +61 1300 887
> 959 | www.visinet.com.au
>
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>
>
>
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