similar to: new user From Canada

I have these 3 models. class Ivr < ActiveRecord::Base has_many :klusterings, :dependent => :destroy has_many :klusters, :through => :klusterings, :uniq => true end class Kluster < ActiveRecord::Base has_many :klusterings, :dependent => :destroy has_many :ivrs, :through => :klusterings, :uniq => true end class Klustering < ActiveRecord::Base belongs_to :kluster

Hi list, question regarding the result of a DB query. I have database put Agora modele/IVR/AstreinteNagios/1 ${ASTR_State} i=1 and I read the DB with exten => IVR,n,Set(__PlayMe=${DB(${ASTRSVC}/IVR/${IVR}/${i})}) exten => IVR,n,NoOp(We read ${PlayMe}) Result: -- Executing [IVR at Automates:8] Set("SIP/laotseu-00000001", "__PlayMe=${ASTR_State}") in new stack

Hi All, I have setup 2 trunks using 2 different voip providers using sip. the first one i have no problem calling inbound then redirected to an IVR, i can hear the IVR. the second one has issues, inbound works going to IVR as i can see it on the CLI, but i don't hear anything. i tried redirecting it to an extension not an IVR just to see if inbound really works, and it rings the

Hello Team, IVR selection of QUEUEMETRICS As we know queuemetrics had an IVR selection functionality where it can get the IVR keypress of a caller. We saw this link http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0 and upon checking, its only determined the Queue, I want to get is the per IVR of a caller. Can you help me guys regarding this? I want to implement this with

Hi, We are trying to implement a complex business logic in Asterisk. Executing "Wait_For_Digit" command after playing IVR. We want to stop the IVR once we receive the digit. It is not recognizing the Digit until it completes the IVR. How can we stop the IVR once we receive the digit? Thanks BB -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hello all, I hope someone can help me with this old Asterisk version. I have to run this version because of a custom IVR written on it. Porting it would take much too long and we'd have to hire a consultant because of all the hooks it has into Oracle databases and real-time information. We have a brand-new Avaya phone system in place and we will be cutting over to it in late March 2019.

Dear all is it possible to handle a queue using a programmed IVR? As i understood, is possible to: - do some IVR in the dialplan BEFORE to queue the call - put a timeout to exit from the call and then do some IVR in the dialplan - intercept a single dialtone to exit the queue and performe some IVR in the dialplan (context setting in the queue) I've tested these things but in each case if i

Thanks for the reply John. About 85-90% of what this box has to do is just handle calls, but it also has options to transfer calls to the main phone system, which up to now has been another asterisk box. For example, you can hit 6 to be transferred to the Lost & Found Department. I do have allowguest set to “yes” already, but of course I also have type=peer and the other stuff for a sip

Hi All, I am using Asterisk 15 server and wanted to configure IVR call simulation. My configuration scenario is 1. A subscriber will register to Asterisk server and start a call. 2. The IVR audio will come from the Asterisk sever to sbscriber. 3. Once the subscriber pressed the botton, the call will connect to a number based on DTMF digit pressed by subscriber. Then call will continue for 30

Hello all. I'm having a problem debugging an IVR I'm building. I can't see any reason this shouldn't be working. Firstly the asterisk version is: Asterisk SVN-trunk-r7230 built by root @ localhost.localdomain on a i686 running Linux on 2006-02-17 22:44:48 UTC Basically the problem is this. While the playbacks are happening you can push any one of the options and to happily

Hi all, I have the following setup PSTN -> ASTERISK -> IVR (using dialogic card) 1) Caller id information is presented to asterisk during the first and second ring. 2) Hence, Asterisk waits for 2 rings before pickup the call and forwarding to the appropriate FXS port. 3) The IVR application also waits for 2 rings before picking up the call to get the caller id. 4) Hence any caller

Hi, We developed a somewhat complex Asterisk-based IVR for a client of ours. When I say 'somewhat complex' I mean that this IVR is highly integrated with a set of middle-ware applications that allow the caller to perform extensive functions while navigating the IVR. This has been working great for the past year or so. However, now the client wants to add the ability for callers to be

I am having a problem interacting with a remote IVR system when the outbound call is going via SIP. The only way that I have been able to get a response from the IVR is to set dtmfmode=info in sip.conf. Unfortunately that doesn't quite fix the problem because it will still only accept DTMF input once the voice response has finished on the IVR. If I try and press anything while the IVR is

Dear All. I'm very new to CT, but attracted by asterisk. I plan to start learn to build IVR, based on asterisk. Do I need FXO/FXS card to start building simple IVR box ? Can I use OEM X100P - FXO PCI Card ( http://www.digitnetworks.com/store/product_info.php?products_id=28 ) to start build an IVR box ? What is the cheapest FXO PCI card that can use with asterisk to build my first IVR box ?

Hi all, I need to configure DIDs for different companies and they should reach on different extension with different context. Cant we have same extension in different context? This is what we we want Company A: Context Company_A IVR Company A Extensions: 101,102,103,104 etc. Company B: Context Company_B IVR Company B Extensions: 101,102,103,104 etc. Company C: Context Company_C IVR Company

I've got a system I'm putting together to handle IVR calls with * I have one head system that terminates two PRIs. It routes the calls from the PRIs to * boxes using IAX I'm planning on having four or five * boxes. The * boxes run AGI scripts to process the IVR calls. Can I load balance the routing if I have five calls each of the IVR * boxes gets two call and the next call would go

Hi All, I encountered a DTMF problem. We have an IVR built on Asterisk 1.0.7 with RedHat 9. When the caller calls into our IVR, and IVR plays the first prompt and asks caller to dial four-digit extension. Caller has to dial slowly, otherwise, Asterisk cannot recognize the extension number. I look at the trace on Asterisk CLI and there are missing digit in the middle of string. ex, caller

With one IVR payment system, I noticed quite a difference in DTMF transmission between these two cards. The IVR missed nearly all digits from X100P, while receiving digits from TDM fine. Since neither card process or synthesize audio, what can the difference be? (This particular IVR has problem with some regular phone devices, too.) Yuan Liu

hi all, i have gradwell DID i am using it for inbound dialing with IVR when ever customer call my DID some times other IVR is cumming on my IVR that IVR is not even related with my server .can u please help me on this -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hello, I'm in the early stages of designing an Emergency calling service IVR application. The IVR application asks simple one or two questions like "which is the postal code of the area you are currently calling from ?" "Is the correct ?". The expected values are a 5-digits number like "twenty-five-thousand-two-hundreds-twelve" or