similar to: CallerID in Queue

Anyone know if - it is possible to limit 1 agent per extension where the last agent to log in overrides any previous agents or - a Command/application to clear all agents logged in on extension Does this look like it would require a custom mod to do it? J __________________________________ Discover Yahoo! Get on-the-go sports scores, stock quotes, news and more. Check it out!

I am using AgentCallbacklogin to logon agents. I am trying to avoid agents being logged in more than once in different extensions (is this a bug?) by passing the callerid to the AgentCallbacklogin funtcion as an option. The problem is that by doing this, agents are not asked for an extension and they cannot logoff (by pressing the #). Any ideas how can agents logoff? -------------- next part

Hey, all. I'm trying to set my CID such that, internally, I see a four-digit extension (which is also handy when checking VM), but externally, I see the full 10-digit number. So I plugged these lines into my extensions.conf: exten => _XXXXXXX,1,GotoIf($[ ${CALLERIDNUM} != 1625]?4:2) exten => _XXXXXXX,2,Set(CALLERIDNUM=6031234${CALLERIDNUM:1}) exten =>

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi List, I'm using the apllication AgentCallBackLogin so agents can login to a queue. They just need to enter the password, the CallBack Extensions is the ${CALLERIDNUM} Is there a way to AgentsLogOff withou using the AgentCallBackLogin application. I don't want the user to enter they CALLERIDNUM. Regards -----BEGIN PGP SIGNATURE-----

Gordon Henriksen wrote: > On 2008-06-11, at 13:16, Gary Benson wrote: > > Duncan Sands wrote: > > > Can you please attach IR which can be compiled to an executable > > > (and shows the problem). > > > > I've been generating functions using a builder and then compiling > > them with ExecutionEngine::getPointerToFunction(). Is there some > >

Hi All, I'm having trouble setting up a queue: I'm using AgentCallBackLogin to login in the queue, but: 1 - When an agent answer the call and another call arrive his phone rings again. 2 - When no there are no one answer the queue the system goes to voicemail of agent 1234 I'm using asterisk-1.2.0-beta1. My configuration is below, Any ideas? Many thanks, Joao Antunes

Greetings all.. We have an inbound/outbound PRI installed and terminated on a T400P ? Digium Quad T1 card. We?re seeing an odd problem when sending $CALLERIDNUM when calls from the PRI are forwarded back out to the PSTN over the PRI. The $CALLERIDNUM is not being sent out along with the call. It?s sending the phone number of the PRI itself, rather than the $CALLERIDNUM information. Yes, we can

All, I use various IAX providers to terminate my outbound calls. I set the caller-ID to one of several DIDs, based on the called number. There doesn't seem to be any rhyme or reason as to what the called user sees, however. Calls to most cell-phones show *exactly* the number I submit. Calls to land-lines sometimes show, other times not. Calls to other voip-providers most often show, but

I have an asterisk box and SIP / IAX2 phones. To call out, users have to add 0 (zero) before a real telephone number. That means, that if they want to call someone that has a number 123456, they have to call 0-123456. Simple, right? This has a serious drawback though - when someone calls us from the number 123456, we see the callerID 123456, and we're unable to use the callback/redial

Hi folks, I'm running asterisk 1.2.10 and I need to use agent dynamic login. I read some doc and follow some tutorials but the agents can't login into the queue. Asterisk ask to me to dial the password agent and after this, it doesn't do nothing ( it doesn't tell login ok or login incorrect..). In the * console if I do show agents, any agent are logged. Any help will be

Hi, I'm trying to write a small Visual Basic app to throw a popup with CallerIDNum when a call center agent answers a queue call. Does anyone know what is the right manager event to intercept? Thanks Mimmus

Hi All, I am trying to implement ACD using Asterisk 1.2.18 and I've chosen AgentCallbackLogin for login purpose. One AGI is written which will actually get executed when agent dials '1001' (say) from his SIP phone and enters into the queue. Second AGI gets executed when the Dial operation is performed. I see the agi_uniqueid obtained from both AGI instances are different and I

Hi, I have a weird situation where I have a noop command putting the callerid of the caller on my asterisk console so I know who is calling as a test, but it is putting the callerid of my extension in instead of the callerid of the incoming line. My /etc/asterisk/zapata.conf is [channels] context=default ;switchtype=national usecallerid=yes cidsignalling=v23 cidstart=polarity hidecallerid=no

Ok, I must be really stupid here - I'm playing with ael and svn trunk. given the following in ael: context isdn10 { 444601 => { Answer(); NoOp(${CALLERIDNUM}); Hangup(); }; }; isdn10 is the incoming isdn context. why do I get this on the console: -- Accepting call from '01702xxxxxx' to 'yyyyyy' on

This may be a stupid question, but I couldn't find anything on the wiki about it or on google. I have about 5 agents in my call center. I want them to login using agentcallbacklogin. The reason being is that I don't get so many inbound calls. We mostly make outbound calls. Therefore, during the times where we don't get calls, I want my agents to manually dial out. When calls

When receiving inbound calls from a Vonage Softphone extension, I'm unable to view/maniupulate calledid data. but it shows up in the CDR records and on called handsets.. any ideas? exten => asda,n,NoOp(callerID is ${CALLERID}) exten => asda,n,NoOp(CallerID is ${CALLERIDNAME}) exten => asda,n,NoOp(CallerID is ${CALLERIDNUM}) -- Executing [asd at pstn-in:2]

Hello, We have 4 'Onramp-2' Telstra ISDN BRI services operating on Asterisk Server with Eicon 4BRI card. For most part the service is okay. However, we are are having problems with passing callerID to internal extensions. This is the set of command executed. exten => <pattern>,1,Answer ; Answer the line exten => <pattern>,2,NoOp(${DNIS}) ; debug statements exten =>

according to the wiki, I should be able to do this: exten => _9./3003,1,Set(CALLERID(number)=2814444443) exten => _9./3004,n,Set(CALLERID(number)=2814444444) exten => _9./3005,n,Set(CALLERID(number)=2814444445) exten => _9./3006,n,Set(CALLERID(number)=2814444446) exten => _9.,n,Dial(SIP/${EXTEN:1}@mycarrier,30,wt) and have the correct calleridnum's set for each extension based

This is with an x100p (the motorola chipset) Two problems. Looks like CALLERIDNAME is being used uninitialized. On my other phones the callerid is fine and my buttset shows that the callerid passes the checksum. This is the relevant portion of extensions.conf exten => s,1,Answer exten => s,2,SetCallerID(H ${CALLERIDNAME} <${CALLERIDNUM}>) exten => s,2,Dial(${MGCP_ALL}) Here is

hi! anyone has a idea how to send caller id (incoming number) to shell script like: exten => s,1,wait,2 exten => s,2,System(/bin/script callerid-number) exten =>s,3,answer i need to run script in shell with command line like "/bin/script -a 123456789 " this 123456789 must be callerid (incoming call) number. tnx, Thomas