search for: televantag

Anyone had experience 'marrying' the two? We had setup * to front end Artisoft's Televantage. It works with some issues need to be resolved: - Inbound calls could not properly handled and routed by Televantage's Call Classifier. It goes directly to the Televantage's default auto attendant. Correct digits not being passed by * to Televantege? - The caller's Caller ID does not...

Hello, I'm not sure if anyone can help, but I figured I'd ask anyway. I am attempting to run the Televantage 4 Client under Wine 20041019 with WineTools 2.1.2. It installs fine, but it does not run. If I make Wine emulate win98, I get this error: fixme:vxd:VXD_Open Unknown/unsupported VxD L"secprov.vxd". Try setting Windows version to 'nt40' or 'win31'. fixme:time:GetCalenda...

I am attempting to install the <a href="http://televantage.activelogic.com">TeleVantage Client</a> into wine. I have compiled Wine-20041019 from source. Upon running the installer, I get way too many errors: alexander@reservations:~$ wine .wine/drive_c/AppsPatches/netsetup/setup.exe fixme:msi:MsiGetProductInfoA "{8715D03E-39E4-4260-B...

I figured it out. The old system (Televantage 3 and 4 I think) has limited specifications on the T1. After setting up the system, I was able to send and recieve calls. I still have some work to do like figuring out faxing and a floating receptionist, but this is a nice start. ----------------------------------------------------Televantage...

Hello, Have any of you had the chance to see what TeleVantage call monitor is? It basically shows queues, other extensions, calls in waiting, voicemail, etc. Does anyone have if there is something out there like it, so each and every agent can have one of those? And not just a manager? I'll be putting in a screenshot if someone wants to see. Th...

Hello. I am trying to run TeleVantage Client 8.00.5556 on Wine but it doesn't work all the way. I have done the following, after some tips here and there: Wine 1.2 under Ubuntu 10.04 in a VMware Player as I am testing. OS version set to Windows 7 Server is running on Windows 2003 on the LAN workgroup and has windows clients toda...

I found some postings from Google (notably from Mark Spencer) about successful integration of a legacy Toshiba Strata system and Asterisk. I am also facing that current dilemma. The general legacy solutions that I can come up with is very easy -- either making Asterisk a "proxy" (or frontdoor) to the Toshiba system, or have it operate behind the Toshiba via regular extensions. I'm

Hi, First a little background: the company that I work at have currently been using a Windows-based PBX solution called Televantage. We are primarily a linux-based development shop but originally went with Televantage on the recomendation of someone who no longer works with us. Suffice to say, we have not been happy with that solution and I have been investigating Asterisk as a replacement to that product. I have recently...

I'm new to asterisk but I've been managing an Artisoft Televantage server for about 2 years. My question is, does Asterisk has the capability to 'classify calls' based on the dialed number? This is called 'Call Classifier' in Televantage jargon wherein it lets call center agents identify callers, the company they are calling, intelligently route c...

...ns in the US; these 'test' calls are routed using one of three different phone systems: 1) The PSTN 2) Broadband phone platform one 3) Broadband phone platform two I have an Asterisk server configured that can terminate out three platforms listed above. Our support agents are behind a Televantage ACD using D-TermSeries E NEC phones. Each agent has a DID and are permitted to receive inbound calls on that DID. Here is my goal: Create a web application that will allow the agent to enter the following information into a form: 1) The agents DID 2) The platform the agent wishes to termin...

...e US; these 'test' calls are routed using one of three different phone systems: 1) The PSTN 2) Broadband phone platform one 3) Broadband phone platform two I have an Asterisk server configured that can terminate out three platforms listed above. Our support agents are behind a Televantage ACD using D-TermSeries E NEC phones. Each agent has a DID and are permitted to receive inbound calls on that DID. Here is my goal: Create a web application that will allow the agent to enter the following information into a form: 1) The agents DID 2) The platform the agent wishes t...

...e US; these 'test' calls are routed using one of three different phone systems: 1) The PSTN 2) Broadband phone platform one 3) Broadband phone platform two I have an Asterisk server configured that can terminate out three platforms listed above. Our support agents are behind a Televantage ACD using D-TermSeries E NEC phones. Each agent has a DID and are permitted to receive inbound calls on that DID. Here is my goal: Create a web application that will allow the agent to enter the following information into a form: 1) The agents DID 2) The platform the agent wishes t...

...e US; these 'test' calls are routed using one of three different phone systems: 1) The PSTN 2) Broadband phone platform one 3) Broadband phone platform two I have an Asterisk server configured that can terminate out three platforms listed above. Our support agents are behind a Televantage ACD using D-TermSeries E NEC phones. Each agent has a DID and are permitted to receive inbound calls on that DID. Here is my goal: Create a web application that will allow the agent to enter the following information into a form: 1) The agents DID 2) The platform the agent wishes t...

Hello list, I have reason to believe that ADSI can be spoken to phones even when they're onhook. Is this true? Does anyone know? Right now, I'm having trouble figuring out how to do anything to an onhook channel other than ring it. Does this require a magic application and some serious voodoo? Any pointers? I got onto this idea because I noticed that whenever I got voice mail on a

...ns in the US; these 'test' calls are routed using one of three different phone systems: 1) The PSTN 2) Broadband phone platform one 3) Broadband phone platform two I have an Asterisk server configured that can terminate out three platforms listed above. Our support agents are behind a Televantage ACD using D-TermSeries E NEC phones. Each agent has a DID and are permitted to receive inbound calls on that DID. Here is my goal: Create a web application that will allow the agent to enter the following information into a form: 1) The agents DID 2) The platform the agent wishes to termin...