Displaying 2 results from an estimated 2 matches for "some_announce".
2005 Apr 01
7
Queues
Dear All,
I've got a working asterisk installation which I need minor help from.
Currently, I'm running a Sales Queue, which is answered by a selected group
of people. Here are my queues.conf
[sales-hotline]
strategy = roundrobin
timeout = 10
member = SIP/602
member = SIP/603
member = SIP/701
member = SIP/604
After calls come in, it works fine, however, I notice that even when
SIP/602
2005 Feb 02
8
howto answer a call in a queue
hello i need to know how to enable the feature in the agents.conf to make
the users got to press # to answer the call when is in the queue and the
agent is logged in.
at this time the call enters the queue and the agents who is logged in
only beeps once and then the call enters automatically.
can anybody help me??
TIA
Edgar