search for: savecallsin

...=wav monitor-join=yes monitor-type=mixmonitor wrapuptime=3 timeout=15 strategy=roundrobin retry=5 member => Agent/600 member => Agent/601 agents.conf----------------------------- [general] persistentagents=no [agents] updatecdr=no recordagentcalls=yes recordformat=wav monitor-join=yes savecallsin=/var/www/html/recordings/ custom_beep=beep group=1 wrapuptime=19 ackcall=no group=1 agent => 600,1234,Jose agent => 601,1234,Maria Thanks Regards Joao Pereira -- StarTel - A Rede Livre Joao Gomes Pereira www.startel.pt +351 304500650 sip: gomespereira at startel.pt

Skipped content of type multipart/alternative-------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/png Size: 13579 bytes Desc: image001.png Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20070503/c64c855a/attachment.png

...t type [CC] ast_expr2f.c -> ast_expr2f.o ast_expr2.fl: In function ?ast_yyerror?: ast_expr2.fl:376: warning: passing argument 1 of ?expr2_token_subst? discards qualifiers from pointer target type chan_agent.c: In function ?__agent_start_monitoring?: chan_agent.c:393: warning: the address of ?savecallsin? will always evaluate as ?true? chan_agent.c:396: warning: the address of ?urlprefix? will always evaluate as ?true? [LD] chan_agent.o -> chan_agent.so [CC] chan_iax2.c -> chan_iax2.o chan_iax2.c: In function ?iax2_prune_realtime?: chan_iax2.c:2050: warning: passing argument 1 of ?expire_re...

...of the the created recording ; By default it's turned off. createlink=yes ; ; The text to be added to the name of the recording. Allows forming a url link. urlprefix=http://host.domain/calls/ ; ; The optional directory to save the conversations in. The default is ; /var/spool/asterisk/monitor ;savecallsin=/var/calls Has anybody any idea of what could be wrong? regards, Hooman -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090807/a135b1b9/attachment.htm

...of the the created recording ; By default it's turned off. createlink=yes ; ; The text to be added to the name of the recording. Allows forming a url link. ;urlprefix=http://host.domain/calls/ ; ; The optional directory to save the conversations in. The default is ; /var/spool/asterisk/monitor ;savecallsin=/var/calls as you can see I set createlink=yes so name of the recoding file should be inserted in userfield column of cdr. But it doesn't work. because the file is created but userfield is empty. Any solution to this problem is really appreciated. If you need more information you can ask me....

...3 member=>agent/4,,Agent 4 member=>agent/5,,Agent 5 *agent.conf* [general] persistentagents=yes [agents] maxlogintries=3 autologoffunavail=yes ackcall=always endcall=no wrapuptime=5000 musiconhold => default updatecdr=yes ;recordagentcalls=yes ;recordformat=wav ;urlprefix=CALLCENTER ;savecallsin=/var/calls custom_beep=beep agent=> 1,1234,Agent 1 agent=> 2,1234,Agent 2 agent=> 3,1234,Agent 3 agent=> 4,1234,Agent 4 agent=> 5,1234,Agent 5 *FIRST QUESTION*: if I comment in agent.conf parameters "recordagentcalls" I can record conversion formed by 2 file (side in an...

Is anyone successfully using call queues and call groups? If so do you have an example configuration? The wicki and mailing list information I found is pretty old. Thanks! Paul pmahler@signate.com

...ls: wav, gsm, wav49. ; By default its "wav". recordformat=wav ; ; The text to be added to the name of the recording. Allows forming a url link. ;urlprefix=http://localhost/calls/ ; ; The optional directory to save the conversations in. The default is ; /var/spool/asterisk/monitor savecallsin=/var/spool/asterisk/monitor/Qcabina ackcall=no persistentagents=yes ;musiconhold=default ;############################### autologoffunavail=yes wrapuptime=1000 ;############################### agent => 101,,Operador 1 agent => 103,,Operador 3 agent => 104,,Operador 4 agent =&...

Hello, How can we monitor agents voice channels for training or quality control purpose. While agent is talking to a customer we need to be able to monitor voice channel (the actual voice conversation). If possible we would like to do that without putting agents in conference rooms. Is there any possible way to do that? Has someone done this? In addition when we tried to put the agent in

Greetings, all. I would like to record calls that are entered into queues and I'm not quite sure how to do it. Here's how I'm currently set up: - Call comes in and is placed into Queue #1 (which rings all phones for 15 sec). - If call drops out of this queue, it is placed into Queue #2 (which plays MoH until the call is picked up). I've tinkered with MixMonitor and I have my

...of the the created recording ; By default it's turned off. ;createlink=yes ; ; The text to be added to the name of the recording. Allows forming a url link. ;urlprefix=http://localhost/calls/ ; ; The optional directory to save the conversations in. The default is ; /var/spool/asterisk/monitor ;savecallsin=/var/calls ; ; An optional custom beep sound file to play to always-connected agents. ;custom_beep=beep ; ; -------------------------------------------------- ; ; This section contains the agent definitions, in the form: ; ; agent => agentid,agentpassword,name ; ;agent => 1001,4321,Mark Spenc...