search for: orderlyq

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2005 Aug 14
0
OrderlyQ
Hello Jason, I've just come across your post to the Asterisk-Users group regarding OrderlyQ (from a web search - sorry it's taken so long). You wrote: > What experience can be shared about installing and running the OrderlyQ application? I have a bunch of > queues set up and want to start adding some additional apps and this one looked promising but I have > very littl...
2005 Jun 29
1
OrderlyQ installations?
What experience can be shared about installing and running the OrderlyQ application? I have a bunch of queues set up and want to start adding some additional apps and this one looked promising but I have very little java experience and it doesn't seem to be running properly. Jason Kawakami -------------- next part -------------- An HTML attachment was scru...
2005 Jun 21
2
Re: New JAVA application server for Asterisk - OrderlyCalls
...s. At our discretion we MAY decide to issue permission in specific cases. 2) OrderlyCalls MAY NOT be used to provide or augment call queuing without the prior written permission of Orderly Software. The reason for this is that Orderly Software provides an advanced queue management system called OrderlyQ, that lets callers hang up and call back when they reach the front of the queue. OrderlyQ is patent-pending, and we do NOT allow the use of OrderlyCalls to provide similar functionality. By adding this restriction, we are erring on the side of caution, so if you want to use OrderlyCalls in conjun...
2005 Jul 05
0
Re: MOH - request to schedule in the past SOLUTION and New Asterisk Queues Tutorial.
...the added advantage of increasing Asterisk performance, and it is suitable for use in commercial environments (unlike mpg123 which is not licensed for commercial use without the permission of the author). Full instructions in our new and comprehensive Music On Hold and Queue Tutorial: http://www.orderlyq.com/asteriskqueues.html Hope this helps, Matt King, M.A. Oxon. Managing Director, Orderly Software Ltd. Author, OrderlyCalls and OrderlyQ http://www.orderlyq.com Tel: +44 1392 421 078
2005 Jul 10
2
asterisk cluster
Hello, Is it possible to run Asterisk in a cluster? OpenMosix or other cluster software. Thanks -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050711/e5d05513/attachment.htm
2005 Jul 27
2
Music on Hold: CPU Intensive Monster
OK. So I did a test last night. All of asterisk's threads where using 0.0% CPU. I made 1 call to our call queue. CPU jumped to average of 9% and stayed around that for the 2 minutes I was in the queue just listening to music on hold. MOH is in MP3 format and I'm using format_mp3. Phone was linksys PAP2-NA using G729. Can I reasonably assume that the 9% was decoding the MP3, then
2006 Apr 25
2
FastAGI Connection Failure and Hangup
Does anyone know how to make fastagi continue to the next priority if it can not connect to the remote AGI Server? Right now I am just getting Hangup and cant find anything on the net about this. Thanks, Steve
2007 Jul 12
0
Queues monitoring software - OrderlyStats now FREE
...p-up at the touch of a button, in addition to displaying realtime wallboard-style queue information. Furthermore, we automatically produce a wealth of historical statistics, allowing you to track caller trends and analyse staffing requirements across your queues. You can sign up now at http://www.orderlyq.com/freestats.html . It would certainly be worth your while to take a look, especially if you're considering spending money on QueueMetrics. Thanks for reading, Matt. voipcrazy at gmail.com wrote Hello all, A client of us, needs a queue monitoring system. In realtime he needs to now the...
2007 Nov 05
2
Queue Statistics reporting
Anyone know of a good package for reporting on Queue statistics from Asterisk? Bob
2009 Jan 27
0
Queue time to answer/abandon + OrderlyStats Server Edition.
Hi Gabriel, Yes this information is shown in real-time and also in historical reports with the OrderlyStats system. OrderlyStats is now available as a Server Edition you can download and install yourself, as well as the FREE managed service. You can get it at http://www.orderlyq.com/statistics.html Hope this helps, Matt. Gabriel Ortiz wrote: Hi all, Is there a way to get the time that a specific queued call took to be answered or abandoned? Thanks, Gabriel Ortiz
2009 Dec 02
0
Asterisk Queues Tutorial updated - Hot-Desking without Agent Channels
...achieve the same functionality (and more) with Local Channels, which are the recommended replacement for Agent Channels. So, if you are setting up Asterisk for call centre use, or if you are currently using Agent Channels and want to maintain your upgrade path, please take a look at http://www.orderlyq.com/asteriskqueues.html and find out how it's done. Thanks for reading. Matt King, CEO Orderly Software.
2006 Jan 15
3
MoH trouble with latest bristuff (0.3.0-PRE-1f)
Hi, I've installed * 1.2.1 with latest bristuff patches (0.3.0-PRE-1f). When I activate music-on-hold on a SIP-to-SIP connection, the music sounds like in a fast-forward play mode. On the *-console I can see much lines like this: -- Silence suppression is disabled (option_silence_suppression=0 chan->timingfd=18) What's going on? With bristuff 0.3.0-PRE-1d everything works fine (but
2009 Nov 10
2
looking for an Asterisk supervision (status viewer) tool
Hi! I am looking for a tool (application or webinterface) which shows me the current status of an Asterisk server, e.g.: - Status of the SIP peers (registered/offline) - current incoming and outgoing calls - start-time, numbers, some history - history (calls stopped in the last 15 minutes, who hang up?) - should be possible to link those calls to the relevant SIP peers -
2005 Aug 18
4
Which AGI Development Software is fastest on Asterisk?
I'm looking to develop some custom AGI that will be MySQL intensive. It appears Asterisk supports many different development environments. Which would be best suited for Asterisk and MySQL? Bart
2007 Aug 29
5
Ringing sound doesn't work
Hi, I have these extensions: exten => 101,1,Dial(SIP/101,15) exten => 102,1,Dial(SIP/102,15) exten => 0,1,Dial(SIP/101&SIP/102,15,r) They work fine and I get the ringing sound if I dial them directly. However, I also have this extension: exten => s,1,Answer() exten => s,2,Background(viagenie) exten => s,3,WaitExten() The ringing sound doesn't work for any extension
2007 Jul 26
7
Queue stats
Greetings, list! My boss would like some statistics on how many calls are answered out of specific queues during a given time period, and I'm not sure how exactly to obtain those stats. Here's how our queue system works. 1) Call comes in and enters our 'ring' queue where the phones ring for 15 seconds (caller hears the standard ring tone). 2) After 15 seconds, the caller