search for: memberdelay

...ber in queue and i have set the peer limit 2 for these members. I want to skip those member who are currently on the call (answered to calls) and now their status is busy, if Queue see the busy status caller will not enter in the Queue and go to the next priority. [test-queue] strategy = rrmemory memberdelay=0 timeoutrestart = no joinempty = strict leavewhenempty = yes timeout = 50 member => SIP/1009 member => SIP/1010 sip.conf [1009] username=1009 type=friend secret=XXXX mailbox=779000 context=default host=dynamic call-limit=2 [1010] username=1010 type=friend secret=XXXX mailbox=779000 contex...

...CONHOLD default ANNOUNCE technical-support TIMEOUT 5 MONITOR_JOIN 1 MONITOR_FORMAT gsm ANNOUNCE_FREQUENCY 60 ANNOUNCE_ROUND_SECONDS 0 ANNOUNCE_HOLDTIME once RETRY 2 WRAPUPTIME 0 SERVICELEVEL 30 STRATEGY random JOINEMPTY strict LEAVEWHENEMPTY no EVENTMEMBERSTATUS 1 EVENTWHENCALLED 1 REPORTHOLDTIME 1 MEMBERDELAY 2 I check my members: > realtime load queue_members queue_name tsupport Column Name Column Value -------------------- -------------------- QUEUE_NAME tsupport INTERFACE Agent/1000 I check the queues: > show queues tsupport has 0 calls (max unlimited) in 'random' strategy (0s holdt...

Hi... I just had a real quick and simple question... I have a asterisk implementation setup w/ real time off of a mySQL database for SIP peers and queues, voicemail, agents etc... I after the upgrade to asterisk 1.4.3 there are some new configuration features i would like to use. I was wondering if i could just add to the database table a column for the new config option? if this will work or

...queue_seconds | queue_lessthan | queue_thankyou | queue_reporthold | announce_frequency | announce_round_seconds | announce_holdtime | announce_position | retry | wrapuptime | maxlen | servicelevel | strategy | joinempty | leavewhenempty | eventmemberstatus | eventwhencalled | reportholdtime | memberdelay | weight | timeoutrestart | periodic_announce | periodic_announce_frequency | ringinuse | +----------------+------------+----------+---------+---------+--------------+----------------+------------------+----------------+--------------------+----------------+---------------+---------------+--------...

...n = queue-less-than ;queue-reporthold = queue-reporthold ;periodic-announce = queue-periodic-announce ; monitor-format = gsm|wav|wav49 ; monitor-type = MixMonitor joinempty = no ; leavewhenempty = yes eventwhencalled = no ; QueueMemberStatus eventmemberstatus = no reportholdtime = no ringinuse = no memberdelay = 0 ; timeoutrestart = no member => SIP/VCsupport,1,Jonas member => Agent/VCjoeri,2,Joeri First problem : Although there is nobody in the queue, the caller is still inserted into the queue : vps2301*CLI> queue show VC_support_q has 0 calls (max unlimited) in 'ringall' strategy...

...e list of agents. Has anyone else seen this? What am I missing? regards, Drew QUEUES.CONF [general] persistentmembers = yes [FxQueue] music=default strategy=rrmemory context = opt-out_fxq timeout=15 retry=3 wrapuptime=0 maxlen=0 announce-frequency=60 announce-holdtime = yes reportholdtime=yes memberdelay=1 servicelevel=120 ; seconds member => Agent/1102 member => Agent/1103 member => Agent/1104 member => Agent/1105 AGENTS.CONF [general] persistentagents=yes [agents] ackcall=no wrapuptime=0 musiconhold => default agent => 1102,1234,Carly agent => 1103,1234,Sean agent => 1...

...eue-reporthold = queue-reporthold ; ("Hold time") periodic-announce = queue-periodic-announce ; ("All reps busy / wait for next") reportholdtime = no ; before the member hears any announcement messages), set this to the number of ; seconds to delay. ; memberdelay=1 ; ; If timeoutrestart is set to yes, then the timeout for an agent to answer is ; reset if a BUSY or CONGESTION is received. This can be useful if agents ; are able to cancel a call with reject or similar. ; ; timeoutrestart = no ; ; Each member of this call queue is listed on a separate line in...

...queue_minutes | queue_seconds | queue_lessthan | queue_thankyou | queue_reporthold | announce_frequency | announce_round_seconds | announce_holdtime | retry | wrapuptime | maxlen | servicelevel | strategy | joinempty | leavewhenempty | eventmemberstatus | eventwhencalled | reportholdtime | memberdelay | weight | timeoutrestart | ringinuse | setinterfacevar | +------------+-------------+----------+-----------+---------+--------------+----------------+------------------+----------------+--------------------+----------------+---------------+---------------+----------------+----------------+------...

...gt; 100,n,Voicemail(100,u) exten=> 100,n,Hangup And [collections] in queues.conf looks like this: [collections] autofill = yes musiconhold=default strategy=rrmemory timeout=5 retry=1 eventwhencalled=yes wrapuptime=0 ringinuse=no joinempty=strict leavewhenempty=yes maxlen = 0 memberdelay=1 announce-frequency = 60 announce-holdtime = no ;member => Agent/:1 member => Agent/10 member => Agent/11 member => Agent/12 member => Agent/13 - Sometimes, instead of transferring via SIP to Server B, we transfer to a DID (an external queue/callcenter). Even they com...

...;Thank you for your patience.") queue-lessthan=queue-less-than ; ("less than") queue-reporthold=queue-reporthold ; ("Hold time") periodic-announce=queue-periodic-announce ; ("All reps busy / wait for next") reportholdtime = yes ringinuse = no memberdelay = 3 timeoutrestart = yes monitor-format = wav monitor-join = no member=>agent/1,,Agent 1 member=>agent/2,,Agent 2 member=>agent/3,,Agent 3 member=>agent/4,,Agent 4 member=>agent/5,,Agent 5 *agent.conf* [general] persistentagents=yes [agents] maxlogintries=3 autologoffunavail=ye...

...ver via NFS with a 1gb connection SQL Server Dell 2950 Dual Dual Core Xeon 2.66ghz 16gb Ram CentOS 5.8 x86_64 One of our queues. [Confirmation] ; extension 8666 announce-frequency=0 announce-holdtime=no announce-position=no eventmemberstatus=no eventwhencalled=no joinempty=yes leavewhenempty=no memberdelay=0 monitor-type=mixmonitor monitor-format=gsm penaltymemberslimit=0 periodic-announce-frequency=0 reportholdtime=no retry=5 ringinuse=no servicelevel=90 strategy=ringall timeout=10 timeoutpriority=app timeoutrestart=no weight=0 wrapuptime=0 How a call gets to the queue. exten = 8666,1,NoOp(Confir...

I have several remote phones that experience a slight "call" delay when answering phones, ie, they will answer, speak a few words, and then the remote caller will hear them, and the first half is cutoff? Any idea what could be causing this? Thanks, Bill. -------------- next part -------------- An HTML attachment was scrubbed... URL:

...ecordagentcalls=yes recordformat=wav agent => 1001,4321,Agent1 Here are the enties in queue table name=test timeout=15 monitor_join=t (yes) monitor_format=wav announce_frequency=60 retry=5 wrapuptime=20 maxlen=0 servicelevel=120 strategy=rrmemory eventwhencalled=t (yes) reportholdtime=t (yes) memberdelay=0 weight=0 Does anyone have idea what is wrong. Please suggest. Regards, Sanjay Rajdev

...empty = strict ;################################## [cola-radio] musicclass = default joinempty = strict leavewhenempty = strict ;################################### reportholdtime = no ringinuse = no strategy = rrmemory timeout=15 retry=0 wrapuptime=1 maxlen=6 servicelevel = 60 memberdelay = 0 timeoutrestart = no ;################################### announce=beep announce-frequency = 30 announce-holdtime = yes periodic-announce-frequency=10000 ;periodic-announce=cu_periodic_announce ;periodic-announce=/var/lib/asterisk/cus_sounds/cu_periodic_announce context = ivr-cola-ra...

Hello, Raw stats: Version:1.8.3.2 OS:Centos 5.6 Special setup: postgre database I am having a few queue issues with Asterisk specifically relating to breaking out from queues while on hold. The intent is that while someone is on hold they can press a key (lets say *) to break from the queue and go elsewhere (in this case to leave a message). However In all of my testing I am unable to get

...9;s hold time to the member before they are ; connected to the caller, set this to yes. ; ; reportholdtime = no ; ; ; If you wish to have a delay before the member is connected to the caller (or ; before the member hears any announcement messages), set this to the number of ; seconds to delay. ; ; memberdelay = 0 ; ; If timeoutrestart is set to yes, then the timeout for an agent to answer is ; reset if a BUSY or CONGESTION is received. This can be useful if agents ; are able to cancel a call with reject or similar. ; ; timeoutrestart = no ; ; Each member of this call queue is listed on a separate line...

I enabled the logs on the mysql database and ran : realtime load queues name cou0002-test in the mysql log I can see that the proper select statement is being executed: 2018-12-04T16:29:27.253094Z 229 Query SET SESSION TRANSACTION ISOLATION LEVEL READ COMMITTED 2018-12-04T16:29:27.254384Z 229 Prepare SELECT * FROM queues WHERE name = ? 2018-12-04T16:29:27.254902Z 229

Hi, ? I am trying to store queues.conf to a MySQL database using dynamic realtime. I have a working ODBC connection and the queueing system already works but I want to store the queues.conf file to a database. I am following the guide from Asterisk the definitive guide, the ebook can be found at: http://ofps.oreilly.com/titles/9781449332426/asterisk-DB.html ? I have a database called asterisk