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...9; -- allow the calling user to write the conversation to disk via Monitor couldn't get these to work tho. Does this mean I can do one touch recording with agents, or does it mean I can use the monitor() command? Very confusing... Doug. -----Original Message----- From: Jennifer Hales [mailto:jhales@ains.net.au] Sent: Sunday, January 15, 2006 4:01 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] automon - one touch record Hello Kevin, Thank you for your response. I commented out DYNAMIC_FEATURES and moved the 'Ww' option to the...

Hi all, Has anyone had problems with not being able to hear callers and them not being able to hear you? And had any success on how to fix it? Our call centre staff are complaining that this is a continual problem. Appreciate any thoughts on this. Regards Jennifer Hales -------------- next part -------------- An HTML attachment was scrubbed... URL:

I have a client requirement that multiple phones can be dialed, however they don't want the pstn phone to pick up automatically because of voicemail etc, nothing can be changed on the phones, how can I handle this requirement, by the way no zap channels are involved, all the pstn phones are behing another sip gateway.

Good Morning, Does anyone know a way around my problem? The call is from a queue. I need to know how to play a message to the customer (terms & conditions) keep the agent with the call while a message is played and record only a small portion of the call (the callers acceptance of the terms and conditions). Kind regards Jenn Hales -------------- next part -------------- An

Hello everyone, I have just gone through the installation process to add commands ODBCexec and ODBCquery to the extensions.conf. However I am receiving an error in asterisk "No application 'ODBCquery' for extension (incoming,33,2)". I have installed unixODBC-2.2.11 and myODBC 3.51. I have gone through the instructions as per

Hello all, We have a situation where our 30 lines are maxing out, but no one is on a call. We are currently running CVS head downloaded on 15/8/2005 on a Dell Power Edge 2850. Our office mainly functions on a queue system. At the time this happened all our agents were logged in and no one was taking a call. Does anyone have a similar experience and ideas on how to fix this problem?