Displaying 3 results from an estimated 3 matches for "isipi".
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sipi
2005 Mar 04
2
Is anyone using asterisk in a small call center
...y
references to real call-center type reporting and queuing.
Is anyone out there using * in this kind of environment? The features I
would be looking for would include:
Skill set routing
multiple inbound queues.
real time displays
tracking of lost calls, wait times etc.
Thanks - John Scully
CTO
isipi.com
2005 Mar 05
0
Re: Is anyone using asterisk in a small call
Date: Fri, 4 Mar 2005 17:37:16 -0500
From: "John Scully" <jscully@isipi.com>
Subject: [Asterisk-Users] Is anyone using asterisk in a small call
center
>Hello - I have just joined the lists and am considering installing quite a
>few * systems.
>I am looking for an IP-PBX with both solid standard features and
>call-center/ACD features.
>I have read t...
2005 Mar 04
0
Size of installations
I have not found anything in the docs on real capacity in terms of number of
people, PRIs or calls per hour.
What is the largest installation of * in use today? I don't mean
theoretical capacity, but actual installed systems.
I am an old "big iron" call center guy, and used to run several 1,000 seat
call centers. My current business is growing and I expect to have almost
100