search for: hotdesks

Displaying 16 results from an estimated 16 matches for "hotdesks".

Did you mean: hotdesk
2009 Jun 25
1
hotdesk and voicemail
We have several types of phones, cisco 7940/7960 aastra 55i/9113i/ grandstream gxp2010 I want to be able to implement hotdesking where an agent will logon to any phone. I got all of that working, without having to reboot phones, but then hit a brick wall. Voicemail. I still want each phone to use the BLF for voicemail indication, and to use the "voicemail button" to dial
2009 Mar 04
2
Druid 2.0 released from the Druid Open Source Unified Communications Project
Dear Asterisk users, We would like to announce that Druid, Open Source Unified Communications project has just made a major release: Druid 2.0. It is out!It has a ton of new features and a highly improved interface. Asterisk stability has also been greatly improved. For more info http://forums.voiceroute.org/showthread.php?t=837 Some of the key features - Improved Web GUI, faster and smoother -
2012 Aug 23
1
GotoIf redirection to label not working correctly
I run a hotdesking system based on the example from Asterisk: The Definitive Guide. Calls come into the [hotdesk] context, which verifies the phone has a logged in user and sends the call to users,${EXTEN},1 if there is a user logged in. The [users] context then includes several other contexts for internal/external call handling, as follows: [users] include => internal include =>
2009 Jul 02
3
Grandstream 2010 and blinky lights
I am using 1.4, and have the above device, and it worked really well with monitoring 18 "hints" aka devices. Now, I've moved us to a hotdesking paradigm where the user is the "extension" not the device. IOW if I dial 1234, I will get user 1234 (who happens to log on to device ABC today, and DEF tomorrow). Can I make the GXP monitor user 1234, not extension 1234 ?
2009 Nov 15
4
Changing labels on Phones
We have several types of phones, Cisco 79xx, Aastra 9133i etc. We have a "hotdesk" type system where anyone can log on to an extension - however what I would love to do is relabel the phone with the current "owner" when this logon happens. I know that I can change the sip.conf and phones tftp file, however this is a big problem with the Cisco's as they take *forever* (ok,
2012 Aug 20
1
Asterisk 11 queue calls - emulate Dial(b) functionality
I currently run an Asterisk 10 system with hotdesking functionality set up. Several of the users have worked with a system in the past that supported BLF on their IP phones, and would like their current phones to behave in a similar fashion. Right now I have a really kludgy system that mostly works, but doesn't consistently trigger the cleanup macro to "clear" the device state on
2013 Mar 12
0
Calls getting "stuck open"
I have a system running Asterisk 11.2.1 that has had a couple calls between internal extensions get "stuck open". I didn't catch the verbose log for the first one, since I generally don't verbosely log to file, but the second one shows that the call that got stuck was dialed, but the caller hung up before the called device answered. This server is running a hotdesking
2010 Dec 25
2
Agents login
Greetings and Merry Christmas, We're trying to implements a queue and agents login mechanism on our Asterisk. After going over the documentation, we're unsure if we got it right. We wish to setup a "hotdesk" mechanism, where an agent comes to a station with a PC & IP phone (that is defined as a sip friend user in sip.conf), dials a certain number (agent login extension),
2007 Oct 25
1
Cisco 79xx logon/logoff
...lly from Cisco 79xx phones (with SIP firmware loaded)? Scenario is, user walks into office, sits at a random desk, and logs onto the phone. The system would need to "log them off" of the last hardphone they were on, and then configure the new phone for their extension. We're creating hotdesks and it would be good if users could logon/logoff the desk phones. At present they all use softphones on the PC too, and I could engineer a way of maybe doing things via cgi scripting, replacing the tftp config files for that phone, and then remotely resetting the phone, however that would be quite...
2017 Apr 21
2
asterisk name in mysql
hi. currently i am running the phonebook in astdb with *database put cidname 0123456789 "name_surname"* and i retrive it with *exten =>9876543210,1,Set(CALLERID(name)=${DB(cidname/${CALLERID(num)})})* Now, my system has mysql and i got all my contacts in there in a database is called *asterisk *and a table called *addressbook**. *password of the mysql is *whateverpasswd* how do i
2009 Jul 20
0
No subject
Agents have been deprecated and are going to be removed. The replacement, is some complex dialplan using "Local Channels" which the admin will have to dream up for themselves. I'm quite happy to use some new method, but I don't really understand how yet as all the docs I can find point to using agents.... Ideally I need to be able to a> Log into a queue, both by dialing
2009 Jan 05
3
Agents, Queues and logon/logoff
Hi all This is my first post. As the subject says, I need to implement on my call center the Agent functionality, son the agents could logon and logoff to the queue How can I do this configuration? Or where can I read some info about it Regards Ariel -------------- next part -------------- An HTML attachment was scrubbed... URL:
2010 Apr 20
0
Dozens of SIP NOTIFY messages with unique call ID's, and the same mailbox repeated multiple times on 1.6.2.6
(sorry this is so long) I could really use a helping hand. I have a 1.6.2.6 installation using LDAP as the realtime engine for voicemail users, SIP users, queues, and some custom hotdesking families. I'm also using ODBC voicemail storage. The issue that I am having is that the UA's (Polycom 501's, 301's and 430's) are receiving multiple SIP NOTIFY messages when the user
2010 Jan 12
5
Beginners Guide to setting up a Call Centre
This is currently still at a proof of concept stage. After being mis-sold a Alcatel phone system, that does None of the things we asked for.... (Ok it takes calls but that's about it) We are looking at alternatives to try and bring some of the features we previously had on our old Analogue STS phone system. Looking at all the docs I can find Asterisks looks like it should be able to do the
2013 Apr 18
5
ODBC dialplan looping problem
All, Thank you in advance for any help. I have a customer in need of a conferencing system. A requirement is for users to each have their own PIN for the same bridge. So, I put the list of users, PINs bridges into a MYSQL DB and used an ODBC connector to parse the table. Asterisk is connected and reads the rows as expected. The problem is that if a user enters a PIN that is NOT in the table,
2017 Apr 22
4
asterisk name in mysql
Thanks a lot for the reply. I did follow that already, but i do have a problem. Here is my extensions.conf part for that particular number exten => 6912345678,1,Answer() exten => 6912345678,n,MYSQL(Connect connid 127.0.0.1 root mypasswd asterisk) exten => 6912345678,n,MYSQL(Query resultid ${connid} SET NAMES utf8) exten => 6912345678,n,GotoIf($["${connid}" =