search for: hotdesk

We have several types of phones, cisco 7940/7960 aastra 55i/9113i/ grandstream gxp2010 I want to be able to implement hotdesking where an agent will logon to any phone. I got all of that working, without having to reboot phones, but then hit a brick wall. Voicemail. I still want each phone to use the BLF for voicemail indication, and to use the "voicemail button" to dial voicemail directly. Is it possible t...

...iceroute.org/showthread.php?t=837 Some of the key features - Improved Web GUI, faster and smoother - Switched to Dahdi from Zaptel - Full FAX support with Group faxing, Call groups and Group voicemail - Facebk type status bar in user-portal - Improved Asterisk stability and scalability - Extension hotdesking, Agent hotdesking - Improved visual status status and usage graphs - Added concept of users in addtion to stations and extensions Over the next few week, we will be tweeting more, post youtube videos on Druid 2.0. To keep updated, http://twitter.com/voiceroute We like to thank all the users to...

I run a hotdesking system based on the example from Asterisk: The Definitive Guide. Calls come into the [hotdesk] context, which verifies the phone has a logged in user and sends the call to users,${EXTEN},1 if there is a user logged in. The [users] context then includes several other contexts for internal/exter...

I am using 1.4, and have the above device, and it worked really well with monitoring 18 "hints" aka devices. Now, I've moved us to a hotdesking paradigm where the user is the "extension" not the device. IOW if I dial 1234, I will get user 1234 (who happens to log on to device ABC today, and DEF tomorrow). Can I make the GXP monitor user 1234, not extension 1234 ? Julian ____________________________________________________...

We have several types of phones, Cisco 79xx, Aastra 9133i etc. We have a "hotdesk" type system where anyone can log on to an extension - however what I would love to do is relabel the phone with the current "owner" when this logon happens. I know that I can change the sip.conf and phones tftp file, however this is a big problem with the Cisco's as they take *f...

I currently run an Asterisk 10 system with hotdesking functionality set up. Several of the users have worked with a system in the past that supported BLF on their IP phones, and would like their current phones to behave in a similar fashion. Right now I have a really kludgy system that mostly works, but doesn't consistently trigger the cleanu...

...rnal extensions get "stuck open". I didn't catch the verbose log for the first one, since I generally don't verbosely log to file, but the second one shows that the call that got stuck was dialed, but the caller hung up before the called device answered. This server is running a hotdesking environment, so I am running a GoSub on call completion (and on termination via the h extension) to handle custom device states, in order to provide BLF for the user extensions without having to dynamically update which device the hints are pointing to. If the timing of the log entries are corr...

Greetings and Merry Christmas, We're trying to implements a queue and agents login mechanism on our Asterisk. After going over the documentation, we're unsure if we got it right. We wish to setup a "hotdesk" mechanism, where an agent comes to a station with a PC & IP phone (that is defined as a sip friend user in sip.conf), dials a certain number (agent login extension), enters his agent Id and code, and from now on this phone serves as his. Then, when a call comes into the queue he is associ...

...lly from Cisco 79xx phones (with SIP firmware loaded)? Scenario is, user walks into office, sits at a random desk, and logs onto the phone. The system would need to "log them off" of the last hardphone they were on, and then configure the new phone for their extension. We're creating hotdesks and it would be good if users could logon/logoff the desk phones. At present they all use softphones on the PC too, and I could engineer a way of maybe doing things via cgi scripting, replacing the tftp config files for that phone, and then remotely resetting the phone, however that would be quit...

hi. currently i am running the phonebook in astdb with *database put cidname 0123456789 "name_surname"* and i retrive it with *exten =>9876543210,1,Set(CALLERID(name)=${DB(cidname/${CALLERID(num)})})* Now, my system has mysql and i got all my contacts in there in a database is called *asterisk *and a table called *addressbook**. *password of the mysql is *whateverpasswd* how do i

...in management api. c> If the SIP channel (Phone) is not working (Unavailable) remove it from the queue. autologoffunavail=yes in agents.conf (but it don't seam to work) d> If the phone is not answered within 10 secs log remove it from the que.. autologoff=10 in agent.conf e> Allow hotdesking extensions so that people don't always need to login to the same extension. dial(agent/${EXTEN}) f> If the queue is empty or nobody is handling the que drop out, and ring every phone. joinempty=strict, leavewhenempty=strict Using Asterisk 1.4 and a Sark 850. Any help, or at least whe...

Hi all This is my first post. As the subject says, I need to implement on my call center the Agent functionality, son the agents could logon and logoff to the queue How can I do this configuration? Or where can I read some info about it Regards Ariel -------------- next part -------------- An HTML attachment was scrubbed... URL:

(sorry this is so long) I could really use a helping hand. I have a 1.6.2.6 installation using LDAP as the realtime engine for voicemail users, SIP users, queues, and some custom hotdesking families. I'm also using ODBC voicemail storage. The issue that I am having is that the UA's (Polycom 501's, 301's and 430's) are receiving multiple SIP NOTIFY messages when the user has a new voicemail, to the point where it will crash the UA. I have also noticed that...

This is currently still at a proof of concept stage. After being mis-sold a Alcatel phone system, that does None of the things we asked for.... (Ok it takes calls but that's about it) We are looking at alternatives to try and bring some of the features we previously had on our old Analogue STS phone system. Looking at all the docs I can find Asterisks looks like it should be able to do the

All, Thank you in advance for any help. I have a customer in need of a conferencing system. A requirement is for users to each have their own PIN for the same bridge. So, I put the list of users, PINs bridges into a MYSQL DB and used an ODBC connector to parse the table. Asterisk is connected and reads the rows as expected. The problem is that if a user enters a PIN that is NOT in the table,

...2017 at 10:22 PM, John Kiniston <johnkiniston at gmail.com> wrote: > You can use func_odbc to do this. > > https://wiki.asterisk.org/wiki/display/AST/Getting+ > Asterisk+Connected+to+MySQL+via+ODBC2 > > There is a good chapter in the Asterisk book about using ODBC for > hotdesking that may help you understand ODBC as well. > > http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book- > html-chunk/getting_funky.html > > On Fri, Apr 21, 2017 at 12:12 PM, Atux Atux <atuxnull at gmail.com> wrote: > >> hi. currently i am running the phonebook in a...