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helpdesk
2004 Aug 30
2
How record conversation to sound file ?
For our helpdesk application, we need record full conversation between
any caller and one or two helpdek numbers (while the conversation is
running). After conversation is ended (hangup ..), the recorded file
(WAW) is putted into database. Using AGI, record and put to database is
OK, but only as exclusive task. But I need record WAW file "in
background" the standard conversation.
Is an...