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2004 Aug 30
2
How record conversation to sound file ?
For our helpdesk application, we need record full conversation between any caller and one or two helpdek numbers (while the conversation is running). After conversation is ended (hangup ..), the recorded file (WAW) is putted into database. Using AGI, record and put to database is OK, but only as exclusive task. But I need record WAW file "in background" the standard conversation. Is an...