search for: helpdesk

...credibly simple but for the life of me I cannot get this function to work as described. Here is some of the config which I beleive is relevent. Various variants have been tested with different actions to occur (sorry I dont have a simpler version of the below at hand) [extensions.conf] [app-helpdesk-bh] exten => s,1(unanswered),Ringingsame => n,Wait(2) same => n,Answer same => n,Wait(1) same => n(answered),NoOp(Helpdesk) same => n,Gosub(app-filteranon,s,1) same => n,Set(CALLERID(name)=${client} Helpdesk) same => n,NoOp(Caller ID set to: ${CALLERID(n...

How to do the attachment in mail like the yahoo and gmail does? --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org To unsubscribe from this group, send email to

Hello, I have the following structure: - app - controllers - helpdesk - call_controller.rb (Helpdesk::CallController < ApplicationController) - models - employee.rb - department.rb (Department < ActiveRecord::Base) - helpdesk - call.rb - call_history.rb (Helpdesk::CallHistory < ActiveRecord::Base) Is it possible to have a...

We have 1 queue called helpdesk and are setting up a second one called isp. The helpdesk queue is for internal support calls and isp for our ISP customer calls. Both of these queues will be directed to the same agents (helpdesk phone extensions). We want to have the separate queues for tracking purposes but the queued calls ne...

Hello, I tried to compile R-1.6.2 from source on Solaris 2.8. There is no problem with configure and make. However, `make test' fails with error message: helpdesk at stat007:~/trial/R-1.6.2 % make check make[1]: Entering directory `/home/helpdesk/trial/R-1.6.2/tests' make[2]: Entering directory `/home/helpdesk/trial/R-1.6.2/tests' make[3]: Entering directory `/home/helpdesk/trial/R-1.6.2/tests/Examples' make[4]: Entering directory `/home/helpdesk...

Hi, I have installed a quadBri card, with Asterisk-1.0.10 and the bristuff-0.2.0-RC8s (* 1.0.10) When calling 0207654321 the following happens: -- Executing Goto("Zap/1-1 ", " salsa-helpdesk-day|s|1 ") in new stack -- Goto (salsa-helpdesk-day,s,1) -- Executing Dial ("Zap/1-1 ", "Zap/g1/0201234567|30 ") in new stack -- Requested transfer capability: 0x00 - SPEECH -- Called g1/0201234567 -- Accepting voice call from '641234567' to '0207654321...

...0 > X-Mailer: Internet Mail Service (5.5.2657.72) > Content-Type: text/plain > Content-Length: 1103 > > Bedankt voor uw e-mail. Ik ben helaas niet in de gelegenheid om u te > antwoorden. Ik ben op vakantie van 1 t/m 8 maart. > Voor spoedeisende zaken kunt u zich wenden tot de Helpdesk (0 20 40 58 598 > of helpdesk@kappe-int.com <mailto:helpdesk@kappe-int.com> ). > ----- > > Thank you for your e-mail. Unfortenately I cant answer your e-mail right > now. I'm on holliday from the 1th to the 9th of March. > For urgent matters contact the Helpdesk ( +31...

The Helpdesk Rails Kit <http://railskits.com/helpdesk/> is now available to help you host your own support site, or even quickly add code for a support site to your existing Rails app. It integrates well with email to manage support requests, and it''s useful for hosting support articles for your...

...dialog box is supposed to have several buttons on the right, of which the topmost one is fokused. I'm including my correspondance with Wolflair technical support. Thank you in advance for any suggestions on how to get this working /dossen ----- Forwarded message from Technical Support <helpdesk@wolflair.com> ----- From: Technical Support <helpdesk@wolflair.com> To: Mads Laursen <dossen@dossen.dk> Date: Thu, 02 Feb 2006 13:58:38 -0800 Subject: Re: Army Builder 3 and linux X-Mailer: QUALCOMM Windows Eudora Version 7.0.1.0 Hmmm. AB3 is written using standard Windows mechanis...

...asterisk/full pretty extensively for troubleshooting, but I want /var/log/messages for other stuff. Didn't do this under the old version. Any other files you want to see? Running on CentOS release 7.1.1503 Thomas M. Peters | Systems Administrator | tpeters at mcts.org Desk: 414.343.1720 | Helpdesk: x3400 or helpdesk at mcts.org

Ik ben afwezig vanaf 29/07/2006 en ik ben niet eerder terug dan 23/08/2006. Ik ben met verlof van 31 juli tot en met 22 augustus. Voor dringende zaken kan je mailen naar helpdesk@vlafo.be. --------------------------------------------------------------------------------- DISCLAIMER : De personeelsleden van het agentschap doen hun best om in e-mails betrouwbare informatie te geven. Toch kan niemand rechten doen gelden op basis van deze inhoud. Als in de e-mail een stellingn...

...ing about a be zone (only us, fr, de, nl, ...). Does someone experience the same problem? Do I need to create a new zone be (and how to do that)? Another small question. Does anybody have any experience with T400P and E400P on the Belgian phone network? Thanks in advance for your help. Perceval Helpdesk Team helpdesk@perceval.net ---------------------------------------------------------------------------- Perceval Technologies sa/nv Rue Tenbosch, 9 B-1000 Brussels BELGIUM Tel: +32-2-6409194 Fax: +32-2-6403154 URL: http://www.perceval.be/ E-mail for general information: info@perceval.net...

I have a migration "x" that when it runs self.up it adds a new column to a table, and of course when self. down is run it deletes said table... After I ran this migration I continued to work and in the process added a couple other migrations. After a while I realized that the column migration "x" created was a mistake and I no longer need it. So I ran rake db:migrate:down

Is anyone successfully using call queues and call groups? If so do you have an example configuration? The wicki and mailing list information I found is pretty old. Thanks! Paul pmahler@signate.com

After releasing Montastic - "the free website monitoring service that doesn''t suck" (www.montastic.com), we are glad to announce our second service: >>> Mojo Helpdesk: a simple ticket tracking system for small businesses It is a simple ticket tracking application that allows organizations to manage their customer requests and get customer satisfaction ratings (called the mojo number), so you know if your customers are happy or not. Check it out, there is a...

Greetings All, I've created a sample trouble ticketing management script in perl that allows the management of trouble tickets, call routing, etc that interfaces with the perldesk helpdesk application. It is mainly for an example of what integration between asterisk and real world apps is possible. Basic instructions are included in the script itself including instructions for accessing a live demo, feel free to beat the hell out of it. Download From: http://www.jimradford.co...

I will be out of the office starting 22-03-2007 and will not return until 16-04-2007. I will be on holidays until the 16th of April. I will have no access to e-mail during this time. If this is a matter relating to IT support, please contact the IT Helpdesk by either opening a ticket via http://helpdesk.qad.com/request. Or calling the EMEA helpdesk on +31 20 654 7139. If this is an urgent matter not relating to IT support. Please contact either Jim Josey (jzj-at-qad.com), Paul Callan (plc-at-qad.com) or you may contact me again after Apr 16th. Thank...

Hi all, sorry for being OT but would any of you recommend a ticketing system? We'd like something pretty comprehensive to cover helpdesk and HR stuff as well as software bugs/requests. There seems to be a million variations out there.

Ok, commented out that line. It's still doing it. Reloaded dialplan. Please don't tell me I have to restart asterisk. Thomas M. Peters | Systems Administrator | tpeters at mcts.org Desk: 414.343.1720 | Helpdesk: x3400 or helpdesk at mcts.org >>> Tiago Geada <tiago.geada at gmail.com> 6/26/2015 12:07 PM >>> messages => error states to log error messages to 'messages' log file On 26 June 2015 at 17:50, Tom Peters <TPeters at mcts.org> wrote: > Switched from...

...************************************************** Voipserver on 10.10.141.251 - eth0 Red Hat Enterprise Linux Server release 4.5 (Tikanga) :32 Bit Kernel: 2.6.18-92.1.6.el5 Thomas M. Peters | Sr. Systems Administrator | tpeters at mcts.org<mailto:tpeters at mcts.org> Desk: 414.343.1720 | Helpdesk: x3400 or helpdesk at mcts.org<mailto:helpdesk at mcts.org> Milwaukee County Transit System <http://www.ridemcts.com/> 1942 N 17th Street | Milwaukee, WI 53205 Check us out on Facebook<https://www.facebook.com/mcts> & Twitter <https://twitter.com/RideMCTS> ----------...