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2005 Mar 15
3
Call Queues and Transfers
Guys.. Why is it that when a call comes to a call queue and in term gets
assigned to an agent, if that agent tries to xfer the call using # or any
other feature, it doesn't do anything? I just hear the "pleeps" on the phone
but asterisk doesn't intervene with the "Transfer" prompt.
Am I missing something?
Thx!