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...;David_Zomaya at tripplite.com> wrote ---- I'm still working remotely, but I should be able to get something set up soon. I'll reply all here once I have something to report. Thank you, David Zomaya Tripp Litehttp://www.tripplite.com/   From: Tom Cooper <mailto:tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 7:48:32 AM To: David Zomaya Cc: nut-upsuser Subject: Re: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U   I'm running Raspbian Buster, but given that the error seems to be "higher order" than a hardware issue - one of parsing...

Will do. Ball in my court for now. Thank you, David Zomaya Tripp Lite<http://www.tripplite.com/> ________________________________ From: Tom Cooper <tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 8:47:28 AM To: David Zomaya Cc: nut-upsuser Subject: Re: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U That would be great. If there is something I can do to collect data or troubleshoot, please let me know. ---- On Wed, 20 May 2020 08:51:1...

...les.d/90-nut-ups.rules ACTION=="add", \ SUBSYSTEM=="usb", \ ATTR{idVendor}=="09ae", ATTR{idProduct}=="3024", \ MODE="0660", GROUP="nut" Thank you, David Zomaya Tripp Lite ________________________________ From: Tom Cooper <tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 2:02 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U Funny - I thought of that and had tried it. Didn't work [cid:0.28869202910.3916900324392194752.17233779738__smiley__...

...les.d/90-nut-ups.rules ACTION=="add", \ SUBSYSTEM=="usb", \ ATTR{idVendor}=="09ae", ATTR{idProduct}=="3024", \ MODE="0660", GROUP="nut" Thank you, David Zomaya Tripp Lite ________________________________ From: Tom Cooper <tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 2:02 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U Funny - I thought of that and had tried it. Didn't work [cid:0.28869202910.3916900324392194752.17233779738__smiley__...

Glad to hear it's working, thanks Tom. Network UPS Tools team: is fixing this as simple as me telling you what new UPS protocols are HID-PDC compliant? Thank you, David Zomaya Tripp Lite<http://www.tripplite.com/> ________________________________ From: Tom Cooper <tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 2:42 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U The fix: Was following a howto here: https://raymondjdouglas.com/blog/2018/ups-monitoring/<https://urldefense.proofpoi...

...uot; Is probably an issue with NUT grabbing the UPS... can you disconnect and reconnect the USB cable and try again? If that fails, maybe a udev rule will help. Thank you, David Zomaya Tripp Lite <http://www.tripplite.com/> ________________________________ From: Tom Cooper <tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 1:54:20 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U David, I appreciate the quick feedback! If I didn't fat finger any of the parameters you sent me, it's still n...

...] driver = usbhid-ups port = auto in upsd.conf That may be suboptimal but will probably work for a test. Side note: I use "upsdrvctl start/stop" to start and stop the driver. Thank you, David Zomaya Tripp Lite ________________________________ From: Tom Cooper <tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 12:55 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U David, That's exciting - but I am not seeing similar results. I *must* be doing something dumb - but I can't see...

...AM To: Tom Cooper Cc: nut-upsuser Subject: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U Will do. Ball in my court for now. Thank you, David Zomaya Tripp Lite<http://www.tripplite.com/> ________________________________ From: Tom Cooper <tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 8:47:28 AM To: David Zomaya Cc: nut-upsuser Subject: Re: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U That would be great. If there is something I can do to collect data or troubleshoot, please let me know. ---- On Wed, 20 May 2020 08:51:1...

...o, it's not. I'd defer to the list for tips on that one. First thing I'd try if no one else has ideas is checking lsusb and restarting the service. Thank you, David Zomaya Tripp Lite<http://www.tripplite.com/> ________________________________ From: Tom Cooper <tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 7:00 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U I'm not seeing this in the log. I'm guessing that's not great. May 20 19:57:28 elmer upsmon[3828]: Poll UPS...

...Please take a moment and think before clicking any links or opening any attachments from this email. If suspicious, please forward to ishelpdesk at tripplite.com for review. ______________________________________________________________________ On May 19, 2020, at 9:21 PM, Tom Cooper <tom at cooperfamily.xyz> wrote: > > Bus 001 Device 004: ID 09ae:3024 Tripp Lite > We have only had reports of success with protocol 2010 of INTERNET600U (which would be 09ae:2010 in lsusb). More details: https://urldefense.proofpoint.com/v2/url?u=https-3A__alioth-2Dlists.debian.net_pipermail_nut-2Dupsuser...

I'm still working remotely, but I should be able to get something set up soon. I'll reply all here once I have something to report. Thank you, David Zomaya Tripp Lite<http://www.tripplite.com/> ________________________________ From: Tom Cooper <tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 7:48:32 AM To: David Zomaya Cc: nut-upsuser Subject: Re: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U I'm running Raspbian Buster, but given that the error seems to be "higher order" than a hardware issue - one of parsing the pr...

...ules.d/90-nut-ups.rules ACTION=="add", \ SUBSYSTEM=="usb", \ ATTR{idVendor}=="09ae", ATTR{idProduct}=="3024", \ MODE="0660", GROUP="nut" Thank you, David Zomaya Tripp Lite From: Tom Cooper <mailto:tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 2:02 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U   Funny - I thought of that  and had tried it.  Didn't work I also moved it from the USB2 ports to the USB3 po...

...oment and think before clicking any links or opening any attachments from this email.  If suspicious, please forward to mailto:ishelpdesk at tripplite.com for review. ______________________________________________________________________ On May 19, 2020, at 9:21 PM, Tom Cooper <mailto:tom at cooperfamily.xyz> wrote: > > Bus 001 Device 004: ID 09ae:3024 Tripp Lite > We have only had reports of success with protocol 2010 of INTERNET600U (which would be 09ae:2010 in lsusb). More details: https://urldefense.proofpoint.com/v2/url?u=https-3A__alioth-2Dlists.debian.net_pipermail_nut-...

...e.com> wrote ---- No, it's not. I'd defer to the list for tips on that one. First thing I'd try if no one else has ideas is checking lsusb and restarting the service. Thank you, David Zomaya Tripp Litehttp://www.tripplite.com/   From: Tom Cooper <mailto:tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 7:00 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U   I'm not seeing this in the log.  I'm guessing that's not great. May 20 19:57:28 elmer upsmon[3828]...

...ion not permitted" Is probably an issue with NUT grabbing the UPS... can you disconnect and reconnect the USB cable and try again? If that fails, maybe a udev rule will help. Thank you, David Zomaya Tripp Lite http://www.tripplite.com/   From: Tom Cooper <mailto:tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 1:54:20 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U   David, I appreciate the quick feedback! If I didn't fat finger any of the parameters you sent me, it...

...pplite.com> wrote ---- Glad to hear it's working, thanks Tom. Network UPS Tools team: is fixing this as simple as me telling you what new UPS protocols are HID-PDC compliant?  Thank you, David Zomaya Tripp Litehttp://www.tripplite.com/   From: Tom Cooper <mailto:tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 2:42 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U   The fix: Was following a howto here: https://urldefense.proofpoint.com/v2/url?u=https-3A__raymondjdouglas.com_bl...

...Operation not permitted" Is probably an issue with NUT grabbing the UPS... can you disconnect and reconnect the USB cable and try again? If that fails, maybe a udev rule will help. Thank you, David Zomaya Tripp Lite http://www.tripplite.com/  From: Tom Cooper <mailto:tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 1:54:20 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U   David, I appreciate the quick feedback! If I didn't fat finger any of the parameters you sent me, it'...

...[tripplite]      driver = usbhid-ups      port = auto in upsd.conf That may be suboptimal but will probably work for a test. Side note: I use "upsdrvctl start/stop" to start and stop the driver.  Thank you, David Zomaya Tripp Lite From: Tom Cooper <mailto:tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 12:55 PM To: David Zomaya Cc: nut-upsuser Subject: Re: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U   David, That's exciting - but I am not seeing similar results.  I *must* be doing something dumb - but I c...

I have a brand new Tripp Lite Internet 600U UPS connected to my Raspberry Pi 4 running the latest Raspbian. I installed nut and tried to configure based on your HCL (which I did not check before buying...) Doesn't "just work" - help? this page says that my model is NOT on the HCL, but the drop downs on the search seemed to say otherwise? (see attachment)

..., May 20, 2020 8:49 AM To: Tom Cooper Cc: nut-upsuser Subject: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U   Will do. Ball in my court for now. Thank you, David Zomaya Tripp Litehttp://www.tripplite.com/   From: Tom Cooper <mailto:tom at cooperfamily.xyz> Sent: Wednesday, May 20, 2020 8:47:28 AM To: David Zomaya Cc: nut-upsuser Subject: Re: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U   That would be great.  If there is something I can do to collect data or troubleshoot, please let me know. ---- On Wed, 20 May 2020...