search for: callcentres

Greetings Asterisk users! I'm trying to setup Asterisk system to act as a callback system together with callcentric (http://callcentric.com) but it appears that I hit common DTMF issue and I want to workaround this problem. Basically my current setup is the following: 1) I have dedicated Asterisk server that it is linked to my callcentric account 2) I have US phone number (DID) from

On 11.9, trying to set up a callcentric peer: sip debug: > <--- SIP read from UDP:204.11.192.161:5060 ---> > INVITE sip:1777<myccid>@10.10.11.180:5060 SIP/2.0 > v: SIP/2.0/UDP 204.11.192.161:5060;branch=z9hG4bK-6104e46aaaaef4249814d16a2ffb990d > f: <sip:<calling number>@66.193.176.35>;tag=3606475083-968127 > t:

We have following problem. On some of the extentions I call cell phone after 10 seconds or so.Or, like this one below- we call cell and office phone at the same time ;Eric on extension 105 exten => 105,1,Dial(${ERIC_CELL}&${ERIC_OFFICE},30)         same => n,VoiceMail(105 at default,u) Where problem comes in - if person not at the desk - his cell phone shows call from OFFICE number and

Hey, I have a few dids with callcentric. They seem to work fine most of the time but at some points I get "handle_request_invite: Failed to authenticate user <sip:PSTNnumber" This happens intermittently. The way I understand it the insecure=port,invite should tell asterisk not to authenticate users coming from that host. But its not working for some reason. This is my sip.conf

Hello everyone, I want to connect a fax to an FXS port (TDM420P). For testing purposes, I connected an analogue phone to it first. However, when I pick it up, I cannot hear anything at all. The power cable is plugged into the card, the port is configured to use fxo-signalling. Also, immediate=no. Here's the files: /etc/zaptel.conf: # Autogenerated by /usr/sbin/genzaptelconf -- do not hand

Antony, It is correct. Noone connects to Asterisk box/server from outside.Callcentric SIP trunk configured and Asterisk maintains connection to it itself. No special ports opened, nothing. Connection happens from us to Callcentric and all calls routed in from CallcentricI don't know exactly how it's doing it by it works. Again, keep in mind it is working for many years for most / 90+% of

To deal with google dropping xmpp for voice, I've gotten a callcentric number. The cc number connects to asterisk, and all works fine. Then I set up the cc number as the gvoice forwarding number. If I'm on the gvoice site, I can make a call and it will ring my cc number and then the outside number. That also works fine. BUT, when an outside call comes into gvoice it forwards the call

Hi Can anybody help me on this ? I am using Asterisknow 1.5.0-Beta(Freepbx) I am having a problem getting the sip trunks to register. It makes no different which provider one is using. Trunk name: callcentric Peer Details: context=from-pstn fromdomain=callcentric.com fromuser=1777xxxxxxx host=callcentric.com insecure=very secret=pasword type=peer username=1777xxxxxxx Register String:

Asterisk Users, I am looking for Sip Providers for my Asterisk 1.2.13, running Debian Etch system with McLeodUSA's T1 service. Has anybody ever used Callcentric for their Sip Provider? Any service issues with Callcentric? Best Regards, John _________________________________________________________________ Messenger Caf? ? open for fun 24/7. Hot games, cool activities served daily.

My settings for the queue.log are in the [general] section of logger.conf I'm running 13, I didn't see what version you said you were running. If I wanted to add a LOCAL channel to my queue I'd do it as member => LOCAL/7124 at kiniston-intern,0,John,hint:7124 at kiniston-intern On Thu, Nov 15, 2018 at 2:38 PM Ivan Demkovitch <idemkovitch at yahoo.com> wrote: > John,

Hello, I have queues.conf setup with a group like so: [Sales](StandardQueue) announce = first member => SIP/FF4C119EEBF8-SLS member => SIP/FF9EF375CCFC-SLS member => SIP/13145555555 at callcentric ;Eric's cell member => SIP/FF1565AABB2D-SLS ;Eric's Yealink So, my idea here that it should ring all 4 phones at the same time. And it does work but randomly.I did trace a call and

Hello, This is not technical post, just looking for suggestions on what to check.I have asterisk for long time, no updates, just maintain OS updates. I use SPA504G phones Very rarely and randomly when we pickup a phone - other side does not hear us. Call them back and all works. Now I have couple people I'm talking to and it seems like very call like this. Someone can't hear someone.

I have installed several call centers in the netherlands with the eyebeam softphone (from the counterpath guys) It is not free, but very stable, and pretty easy to use. It works great with asterisk (specially the presence option, so agents can see whether somebody is actually ready to take a call). In combination with sennheiser headset CC series, I have had no complaints. We also use a tapi

Thanks all, I did contact Callcentric about it and their tech support helped meget those headers established. They even helped to troubleshoot Asterisk dialplan. A the end all works as it should. Thank you,Ivan Message: 2 Date: Mon, 15 Oct 2018 23:39:31 +0200 From: Daniel Tryba <daniel at tryba.nl> To: Asterisk Users Mailing List - Non-Commercial Discussion     <asterisk-users at

Hello All! I asked week a so ago about how to call multiple phones alltogether (home, office, cell) Dial app looks simple, this is kind of what I have now: --------------------- [globals] IVAN_HOME_OFFICE=SIP/BF8 IVAN_OFFICE=SIP/CFC IVAN_CELL=SIP/83 at callcentric [internal] exten => 101,1,Dial(${IVAN_HOME_OFFICE}&${IVAN_OFFICE}&${IVAN_CELL},60) same => n,VoiceMail(101 at

Hi, I've been trying to configure my extensions.conf and sip.conf for two days now and I'm pretty sure it's just a small typo or anything I can't find by myself. My setup: - Asterisk connected via Fritz! PCI Card to a HiPath 3500 (2 channels) - Callcentric.com SIP channel to dial out to foreign countries - Cisco 7912 attached to asterisk using SIP (in another city) When I dial

Hi all, I'm trying to resolve a weird issue with SIP routing. I have a number of SIP trunks, from a selection of providers, all of which are registered in sip.conf: [general] context=default allowguest=no allowoverlap=no udpbindaddr=0.0.0.0 tcpenable=yes tcpbindaddr=0.0.0.0 transport=udp bindport=15060 srvlookup=yes allowsubscribe=yes

Hi all, a few month ago I got the task of setting up asterisk for my company. I had 94 employee to set this up for ... I never heard of asterisk before to b honest, so after researching a bit.. I started with a digium card with ZAP though that didn't work out as the card were flawed.. so ended up setting up SIP for everyone using a SIP callcentric accounts as well as sipura for pstn lines..

Hello! I?m trying to add fax functionality to my asterisk installation. Right now I?m focusing on receiving faxes. This is not explained in a book, but I assume that I can use same context, add ?fax? extension and if someone calls to send fax - it will autodetect. Right? Per book, I made following setup additions: 1. In sip.conf [general] I added: ;FAX stuff faxdetect=yes t38pt_udptl=yes 2.

Hey Guys We are replacing a BM4 with a trixbox (asterisk) virtual numbers as the customer wants to move the callcentre. They are asking for an equiv to the ipview I gather HUD may be or the panel view The problem is that we need to see (a) total calls in the queue (b) calls for specific DID - How can you give 1 DID preference to another DID ie DID 61740410001 = Fred Electrical DID