Displaying 20 results from an estimated 41 matches for "callcentre".
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callcenter
2008 Nov 18
1
setting up callback
Greetings Asterisk users!
I'm trying to setup Asterisk system to act as a callback system together
with callcentric (http://callcentric.com) but it appears that I hit common
DTMF issue and I want to workaround this problem. Basically my current
setup is the following:
1) I have dedicated Asterisk server that it is linked to my callcentric
account
2) I have US phone number (DID) from
2014 Apr 14
1
how to configure callcentric peer
On 11.9, trying to set up a callcentric peer:
sip debug:
> <--- SIP read from UDP:204.11.192.161:5060 --->
> INVITE sip:1777<myccid>@10.10.11.180:5060 SIP/2.0
> v: SIP/2.0/UDP 204.11.192.161:5060;branch=z9hG4bK-6104e46aaaaef4249814d16a2ffb990d
> f: <sip:<calling number>@66.193.176.35>;tag=3606475083-968127
> t:
2018 Oct 11
4
Is there any way to pass caller id to cell phone?
We have following problem. On some of the extentions I call cell phone after 10 seconds or so.Or, like this one below- we call cell and office phone at the same time
;Eric on extension 105
exten => 105,1,Dial(${ERIC_CELL}&${ERIC_OFFICE},30)
same => n,VoiceMail(105 at default,u)
Where problem comes in - if person not at the desk - his cell phone shows call from OFFICE number and
2008 Jul 28
2
Callcentric Issues
Hey,
I have a few dids with callcentric. They seem to work fine most of the
time but at some points I get "handle_request_invite: Failed
to authenticate user <sip:PSTNnumber"
This happens intermittently.
The way I understand it the insecure=port,invite should tell asterisk
not to authenticate users coming from that host. But its not working for
some reason.
This is my sip.conf
2008 Jun 20
1
FXS port doesn't provide dialtone
Hello everyone,
I want to connect a fax to an FXS port (TDM420P). For testing purposes,
I connected an analogue phone to it first. However, when I pick it up, I
cannot hear anything at all.
The power cable is plugged into the card, the port is configured to use
fxo-signalling. Also, immediate=no. Here's the files:
/etc/zaptel.conf:
# Autogenerated by /usr/sbin/genzaptelconf -- do not hand
2019 Feb 28
3
Asterisk - can't hear other side. Or other side does not hear us
Antony,
It is correct. Noone connects to Asterisk box/server from outside.Callcentric SIP trunk configured and Asterisk maintains connection to it itself. No special ports opened, nothing. Connection happens from us to Callcentric and all calls routed in from CallcentricI don't know exactly how it's doing it by it works.
Again, keep in mind it is working for many years for most / 90+% of
2014 May 23
1
Way off topic: gvoice and callcentric
To deal with google dropping xmpp for voice, I've gotten a callcentric
number. The cc number connects to asterisk, and all works fine. Then I
set up the cc number as the gvoice forwarding number. If I'm on the
gvoice site, I can make a call and it will ring my cc number and then
the outside number. That also works fine.
BUT, when an outside call comes into gvoice it forwards the call
2009 Jan 17
1
Sip Trunk registration
Hi
Can anybody help me on this ?
I am using Asterisknow 1.5.0-Beta(Freepbx)
I am having a problem getting the sip trunks to register.
It makes no different which provider one is using.
Trunk name: callcentric
Peer Details:
context=from-pstn
fromdomain=callcentric.com
fromuser=1777xxxxxxx
host=callcentric.com
insecure=very
secret=pasword
type=peer
username=1777xxxxxxx
Register String:
2007 Aug 09
0
VOIP Provider- Callcentric
Asterisk Users,
I am looking for Sip Providers for my Asterisk 1.2.13, running Debian Etch
system with McLeodUSA's T1 service.
Has anybody ever used Callcentric for their Sip Provider? Any service
issues with Callcentric?
Best Regards,
John
_________________________________________________________________
Messenger Caf? ? open for fun 24/7. Hot games, cool activities served daily.
2018 Nov 16
2
Queue not dialing out to cell phone for some reason
My settings for the queue.log are in the [general] section of logger.conf
I'm running 13, I didn't see what version you said you were running.
If I wanted to add a LOCAL channel to my queue I'd do it as
member => LOCAL/7124 at kiniston-intern,0,John,hint:7124 at kiniston-intern
On Thu, Nov 15, 2018 at 2:38 PM Ivan Demkovitch <idemkovitch at yahoo.com>
wrote:
> John,
2018 Nov 15
7
Queue not dialing out to cell phone for some reason
Hello,
I have queues.conf setup with a group like so:
[Sales](StandardQueue)
announce = first
member => SIP/FF4C119EEBF8-SLS
member => SIP/FF9EF375CCFC-SLS
member => SIP/13145555555 at callcentric ;Eric's cell
member => SIP/FF1565AABB2D-SLS ;Eric's Yealink
So, my idea here that it should ring all 4 phones at the same time. And it does work but randomly.I did trace a call and
2019 Feb 27
5
Asterisk - can't hear other side. Or other side does not hear us
Hello,
This is not technical post, just looking for suggestions on what to check.I have asterisk for long time, no updates, just maintain OS updates.
I use SPA504G phones
Very rarely and randomly when we pickup a phone - other side does not hear us. Call them back and all works.
Now I have couple people I'm talking to and it seems like very call like this. Someone can't hear someone.
2006 Jan 05
0
SIP/IAX softphones for use in callcentre environments
...al Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Andrey
Loginov
Sent: Thursday, January 05, 2006 8:53 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] SIP/IAX softphones for use in callcentre
environments
Chris Bagnall wrote:
> I've been working my way through the softphones listed on voip-info
over the
> last few weeks and I've not really found anything to fit the bill. Has
> anyone had more luck?
>
> The environment is a small call centre of 5 users. Operators...
2018 Oct 16
2
Is there any way to pass caller id to
Thanks all,
I did contact Callcentric about it and their tech support helped meget those headers established. They even helped to troubleshoot Asterisk dialplan.
A the end all works as it should.
Thank you,Ivan
Message: 2
Date: Mon, 15 Oct 2018 23:39:31 +0200
From: Daniel Tryba <daniel at tryba.nl>
To: Asterisk Users Mailing List - Non-Commercial Discussion
<asterisk-users at
2015 Jun 19
2
Calling multiple phones at once
Hello All!
I asked week a so ago about how to call multiple phones alltogether (home, office, cell)
Dial app looks simple, this is kind of what I have now:
---------------------
[globals]
IVAN_HOME_OFFICE=SIP/BF8
IVAN_OFFICE=SIP/CFC
IVAN_CELL=SIP/83 at callcentric
[internal]
exten => 101,1,Dial(${IVAN_HOME_OFFICE}&${IVAN_OFFICE}&${IVAN_CELL},60)
same => n,VoiceMail(101 at
2008 Feb 05
1
Can't dial out from SIP to CAPI
Hi,
I've been trying to configure my extensions.conf and sip.conf for two days
now and I'm pretty sure it's just a small typo or anything I can't find by
myself.
My setup:
- Asterisk connected via Fritz! PCI Card to a HiPath 3500 (2 channels)
- Callcentric.com SIP channel to dial out to foreign countries
- Cisco 7912 attached to asterisk using SIP (in another city)
When I dial
2017 Dec 14
4
SIP trunks going to the wrong context
Hi all,
I'm trying to resolve a weird issue with SIP routing.
I have a number of SIP trunks, from a selection of providers, all of
which are registered in sip.conf:
[general]
context=default
allowguest=no
allowoverlap=no
udpbindaddr=0.0.0.0
tcpenable=yes
tcpbindaddr=0.0.0.0
transport=udp
bindport=15060
srvlookup=yes
allowsubscribe=yes
2009 Apr 04
4
Advice
Hi all,
a few month ago I got the task of setting up asterisk for my company.
I had 94 employee to set this up for ...
I never heard of asterisk before to b honest, so after researching a bit..
I started with a digium card with ZAP
though that didn't work out as the card were flawed..
so ended up setting up SIP for everyone using a SIP callcentric accounts as well as sipura for pstn lines..
2015 Jun 25
2
Receiving faxes with spandsp question
Hello!
I?m trying to add fax functionality to my asterisk installation. Right now I?m focusing on receiving faxes. This is not explained in a book, but I assume that I can use same context, add ?fax? extension and if someone calls to send fax - it will autodetect. Right?
Per book, I made following setup additions:
1. In sip.conf [general] I added:
;FAX stuff
faxdetect=yes
t38pt_udptl=yes
2.
2010 May 09
2
Re TrixBox
Hey Guys
We are replacing a BM4 with a trixbox (asterisk) virtual numbers as the
customer wants to move the callcentre.
They are asking for an equiv to the ipview
I gather HUD may be or the panel view
The problem is that we need to see
(a) total calls in the queue
(b) calls for specific DID - How can you give 1 DID preference to another
DID
ie
DID 61740410001 = Fred Electrical
DID 61740410002 = Bus Tou...