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Hi there - I know this is borderline "ot" - but I was wondering if anbyone could recommend a good helpdesk/ticketing system for use on centos 4.x. Thanks! -- dnk

Hi all, sorry for being OT but would any of you recommend a ticketing system? We'd like something pretty comprehensive to cover helpdesk and HR stuff as well as software bugs/requests. There seems to be a million variations out there.

Hi, I need to implement trouble tracking system, we have 250 users in one premise & 3 desktop support technicians. I need to implement trouble ticket system, where user will enter their application / other issues. Mail will be sent to technician available on duty. trouble ticket will be provided to user & will be given close stat once resolved. Kindly suggest me one such application

Hi, Last year, I tried to installed and evaluate the following OSS web base trouble ticketing system. This is for me to track history on our IT related issues. Those that I tried are the PHP Ticket, DanPHPSupport, Epix Power Support, ruQueue, Ticket Express, OTRS, PMOS Help Desk and eTicket. From those, PMOS and eTicket are my top picks. I have problem installing OTRS the last time, so I am

Has anyone any experience of the above. Key feature for me is tracking incoming and outgoing emails and linking them to the contact record. Thanks, sorry for the OT ;-)

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi all, I'm looking for a network management software. And as the network grows it clearly becomes that manual notes is getting too tedious. Also an integrated troube ticketing systemm would be great. Any reference is really appreciated. Thanks. - -- Fajar Priyanto | Reg'd Linux User #327841 | Linux tutorial http://linux2.arinet.org 13:10:54

I've got httpd and mod_perl installed, but I seem to have an application that requires part of mod_perl that doesn't seem to be properly installed into perl, notably, the 'Apache' portion. To 'fix' this, cpan would like to install either mod_perl-1.29, or alternatively to install mod_perl-2.0.2. 1.29 doesn't seem smart, and 2.0.2 absolutely will not install over the

Hi all, I've read a bit about fastcgi, and wondered if it might be an interesting solution for e.g. running php in a user-switched environment or running ruby-on-rails etc. But I wonder why nobody (searched on Google) seems to use CentOS with mod_fastcgi for Apache 2.x. And I also wonder why people actually using Apache 2.x and ruby-on-rails with CentOS did run a lighthttpd-fastcgi

I'm following the instructions on this URL http://wiki.centos.org/HowTos/RT_3.4.x_On_CentOS_4.x and came across the part that said "WARNING: RT overwrites some packages from the base distribution, especially mod_perl" How exactly do I "protect" the RT repository? It links to the "ProtectBase" program http://wiki.centos.org/PackageManagement/Yum/ProtectBase

I think I have 4 options. 1, Modify chan_sip.c to update a new field in sipusers realtime table with the status of the sip peer/user. Then use agi to dial sip calls. Check the status field if OK then dial the fullcontact from the sip table. If not goto voicemail or where ever else I want the call to go.. The UA would only register to one server, so only one server *should* be writing to the

On 3/10/19 9:07 AM, Yassine Chaouche via dovecot wrote: > > On 3/9/19 12:41 PM, Monis Monther via dovecot wrote: > >> Hi, >> >> We have an alias group named xyz at example.com >> <mailto:xyz at example.com>, this alias group has 3 actual users >> a at example.com <mailto:a at example.com>, b at example.com >> <mailto:b at