samba - Jun 2005 - Your Support Inquiries -- Attention Required

Dear Customer,
 
Thank you for writing to inKline Global, Inc.! We appreciate your business and
look forward to exceeding your expectations.
 
If you are unable to download the product you purchased, please view your
purchase confirmation that you received in your email. Your personal download
link is in it! If you are still unable to receive your purchased software,
please view our software download/re-download FAQ at
http://inklineglobal.com/support/technical_common_download.html to resolve
your problems.

If you run into product installation problems please go to
http://inklineglobal.com/support/technical_common_installation.html to learn
how to install your products easily.

Additionally, if you wish to learn how to uninstall programs correctly, please
view http://inklineglobal.com/support/technical_common_uninstallation.html

If you have submitted technical and sales support emails at this address, please
use our NEW web support system at http://www.inklineglobal.com/support/ to
resubmit your queries. We no longer accept email questions at this email address
as we have upgraded to the new web support system, which provides us with more
detailed technical information to support you better. The new system also
streamlines the information required by our support team in order to serve you
promptly.
 
Generally our personnel will answer all support requests within 24-48 hours.  If
your support request has been assigned during non-business hours, please be
informed that we will reply as soon as possible on a first come, first serve
basis.
 
In the meantime, please visit our support site at
http://www.inklineglobal.com/support and select the technical or sales support
that you need. You will be able to view the extensive knowledgebase and FAQ
sections that we have posted for your product. You can even find the answers
that you require before we attend to your requests.
 
We look forward to helping you!

inKline Global Product Support
http://www.inklineglobal.com
inKline Global, Inc.