Hej We are in need of a ticketing/issue handling system to hande multiple customers. I downloaded SimpleTIckets but it does not seem to be complete. I wonder if anyone knows of any other open source project with this focus. (Simple, not too advanced), Thanks! Per-Olof -- Posted via http://www.ruby-forum.com/. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org To unsubscribe from this group, send email to rubyonrails-talk-unsubscribe-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org For more options, visit this group at http://groups.google.com/group/rubyonrails-talk?hl=en -~----------~----~----~----~------~----~------~--~---
On 9 Mar, 10:09, Per-olof Hermansson <rails-mailing-l...@andreas- s.net> wrote:> Hej > We are in need of a ticketing/issue handling system to hande multiple > customers. > > I downloaded SimpleTIckets but it does not seem to be complete. > > I wonder if anyone knows of any other open source project with this > focus. (Simple, not too advanced),mantis, but it''s php and not ruby (remember, always choose the right tool for the task). --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org To unsubscribe from this group, send email to rubyonrails-talk-unsubscribe-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org For more options, visit this group at http://groups.google.com/group/rubyonrails-talk?hl=en -~----------~----~----~----~------~----~------~--~---
I''ve found Trac (http://trac.edgewall.com/) to be the best system for tickets and source browsing. It''s python based, but really easy to setup and get going with your SVN repository (assuming you''re using svn). On Mar 9, 5:09 pm, Per-olof Hermansson <rails-mailing-l...@andreas- s.net> wrote:> Hej > We are in need of a ticketing/issue handling system to hande multiple > customers. > > I downloaded SimpleTIckets but it does not seem to be complete. > > I wonder if anyone knows of any other open source project with this > focus. (Simple, not too advanced), > > Thanks! > > Per-Olof > > -- > Posted viahttp://www.ruby-forum.com/.--~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org To unsubscribe from this group, send email to rubyonrails-talk-unsubscribe-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org For more options, visit this group at http://groups.google.com/group/rubyonrails-talk?hl=en -~----------~----~----~----~------~----~------~--~---
> Hej > We are in need of a ticketing/issue handling system to hande multiple > customers. > > I downloaded SimpleTIckets but it does not seem to be complete. > > I wonder if anyone knows of any other open source project with this > focus. (Simple, not too advanced),I haven''t used it, but redmine looks interesting... it has a lot of extra project stuff built in, but it all looked fairly simple (at least the screenshots :) Also has svn browsing too... --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org To unsubscribe from this group, send email to rubyonrails-talk-unsubscribe-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org For more options, visit this group at http://groups.google.com/group/rubyonrails-talk?hl=en -~----------~----~----~----~------~----~------~--~---
Philip Hallstrom wrote:>> Hej >> We are in need of a ticketing/issue handling system to hande multiple >> customers. >> >> I downloaded SimpleTIckets but it does not seem to be complete. >> >> I wonder if anyone knows of any other open source project with this >> focus. (Simple, not too advanced), > > I haven''t used it, but redmine looks interesting... it has a lot of extra > project stuff built in, but it all looked fairly simple (at least the > screenshots :) Also has svn browsing too...There''s also Collaboa and Retrospectiva which is fork of Collaboa but like an earlier poster I use Trac too. -- Michael Wang --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org To unsubscribe from this group, send email to rubyonrails-talk-unsubscribe-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org For more options, visit this group at http://groups.google.com/group/rubyonrails-talk?hl=en -~----------~----~----~----~------~----~------~--~---
Michael Wang wrote:> There''s also Collaboa and Retrospectiva which is fork of Collaboa but > like an earlier poster I use Trac too.Replying to my own post I just ran across another Rails issue tracking system called Devalot: http://software.pmade.com/devalot and here are the links to the other two for the lazy: http://collaboa.org/ http://retrospectiva.org/ -- Michael Wang --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org To unsubscribe from this group, send email to rubyonrails-talk-unsubscribe-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org For more options, visit this group at http://groups.google.com/group/rubyonrails-talk?hl=en -~----------~----~----~----~------~----~------~--~---
Michael Wang wrote:> Philip Hallstrom wrote: > >>> Hej >>> We are in need of a ticketing/issue handling system to hande multiple >>> customers. >>> >>> I downloaded SimpleTIckets but it does not seem to be complete. >>> >>> I wonder if anyone knows of any other open source project with this >>> focus. (Simple, not too advanced), >>> >> I haven''t used it, but redmine looks interesting... it has a lot of extra >> project stuff built in, but it all looked fairly simple (at least the >> screenshots :) Also has svn browsing too... >> > > There''s also Collaboa and Retrospectiva which is fork of Collaboa but > like an earlier poster I use Trac too. > > >If I''m not wrong, Retrospectiva doesn''t interface with Subversion on Windows since there are no Ruby bindings for Subversion on Windows. If you''re using Windows, trac may be a better option. Cheers Mohit. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org To unsubscribe from this group, send email to rubyonrails-talk-unsubscribe-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org For more options, visit this group at http://groups.google.com/group/rubyonrails-talk?hl=en -~----------~----~----~----~------~----~------~--~---
hi, ORTS (www.otrs.org) should do the job. I think it''s the most used opensource ticket system. It''s written in Perl. Regards, Timo --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org To unsubscribe from this group, send email to rubyonrails-talk-unsubscribe-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org For more options, visit this group at http://groups.google.com/group/rubyonrails-talk?hl=en -~----------~----~----~----~------~----~------~--~---