frederik at ofb.net
2016-Feb-08 17:34 UTC
[Rd] problem submitting R bug; bug plotting in tiling window manager
Ah, thank you for that explanation. I somehow didn't catch that my Bugzilla account had been disabled by a human. "Common pattern is to post ... something copied from a generic bug report" - that sounds very annoying. Frederick On Sun, Feb 07, 2016 at 11:54:11AM +0100, peter dalgaard wrote:> Unfortunately, the spammers in question appear to be human (of sorts). > > We're not sure what they're up to, but a common pattern is to post random text, or something copied from a generic bug report (like "able to add 6 item"), later followed by a comment containing a link or a file attachment. > > Presumably, it is some sort of click-bait scheme, but it could also be a covert channel for contrabande files. At any rate, it is very hard to distinguish by mechanical means. So it is done by eye, with some risk of Type-I error. Thus, the Bugzilla maintainers are pretty vigilant to stamp out spammers, sometimes edging on being ham-fisted (er, -footed?). > > -pd > > > > On 07 Feb 2016, at 00:25 , frederik at ofb.net wrote: > > > > No problem. > > > > Another suggestion would be to simply validate user input like most > > websites, and reject invalid submissions immediately, rather than > > blocking the user's account. I don't know what kind of spambots you > > are up against, but unless they are very intelligent I doubt they'll > > be able to understand a message like "You submitted a bug with no body > > text, please enter something and try again." There may also be the > > option of using Captchas. > > > > Not sure how hard it is to get Bugzilla to do these things. > > > > Thanks, > > > > Frederick > > > > P.S. (I now see that all errors on the bug tracker are displayed with > > a red background) > > > > On Sat, Feb 06, 2016 at 03:00:21AM -0500, Duncan Murdoch wrote: > >> Thanks for the suggestions. > >> > >> Duncan Murdoch > >> > >> On 05/02/2016 10:07 PM, frederik at ofb.net wrote: > >>> Hi Duncan Murdoch, > >>> > >>> Thanks for your time. I apologize for not telling you that my email > >>> address on the bug tracker is slightly different - > >>> "frederik-rproject at ofb.net" vs "frederik at ofb.net". I was going to > >>> follow up with this information, but then I thought, he probably knows > >>> how to find a tagged email address. > >>> > >>> I do hope that you are able to fix the bug tracker. In particular, > >>> people should be made aware that their account is blocked before being > >>> invited to submit a bug. The error they get should be less rude - no > >>> need to make it red - and the email address in the error should be > >>> filled in. You complained about wasting time having to look for my > >>> email address - well, I wasted time looking for yours. The error > >>> message could even hint at what triggered the ban. I don't think that > >>> you're going to get very far by trying to scare off actual spammers > >>> with a big red accusation - I imagine they all have pretty thick skin. > >>> > >>> Reading the first line of my bug report was generous of you, but if > >>> you read the rest, you'll see that, indeed, after checking with the > >>> knowledgeable i3 guys, it appears to be an R bug. So I would like to > >>> submit it. What appears at the top of my bug report is a copy of the > >>> original bug I posted to i3, at the linked URL (are links OK or will I > >>> get banned again?). > >>> > >>> The reason a bug appeared with the subject "til" is because I noticed > >>> that when typing into the subject field, some "related bugs" come up. > >>> However, this "suggestion" process appeared to be stalled when I typed > >>> "til" (for "tiling" or "tilable"). I tried hitting "enter" and it > >>> ended up opening a bug with that subject, which I never submitted, > >>> because I clicked "back" and figured out that *four* characters are > >>> actually necesary to start getting suggestions. The whole point of > >>> doing this was to see if another bug had been submitted with the same > >>> topic, and thereby save you time! I'm not going to try to reproduce > >>> this error, because you said it will get me banned again, but I think > >>> somebody should try to fix the site so that people don't get banned > >>> for any content which is not submitted. Especially people with > >>> months-old accounts, like me. > >>> > >>> I definitely sympathize with the spam problem, and thank you for your > >>> hard work. Best wishes, > >>> > >>> Frederick > >>> > >>> On Fri, Feb 05, 2016 at 08:19:40PM -0500, Duncan Murdoch wrote: > >>>> On 05/02/2016 7:26 PM, frederik at ofb.net wrote: > >>>>> Dear Dirk Eddelbuettel and Duncan Murdoch, > >>>>> > >>>>> Thank you for your work on the wonderful R project! > >>>>> > >>>>> I recently attempted to submit a bug with your Bugzilla interface: > >>>>> > >>>>> https://bugs.r-project.org/bugzilla/enter_bug.cgi > >>>>> > >>>>> I created an account, typed in all my information, first checking > >>>>> details with another project. Then I clicked submit, and was taken to > >>>>> a web page with a big red banner, it said > >>>>> > >>>>> Spammer > >>>>> If you believe your account should be restored, please send email to explaining why. > >>>>> > >>>>> What a hostile thing to say to your users! I tried resubmitting my > >>>>> bug, but removing any links, and I still get the message - so it looks > >>>>> like my account has really been blocked. Please do something to warn > >>>>> your users about this so they can avoid the upset. > >>>> > >>>> Your account isn't blocked now, but it wasn't easy to unblock it: you used a > >>>> different email address in the submission, not the same one you used in this > >>>> email. At least one of the people who can deal with this kind of thing > >>>> would now demand an apology from you before ever reading your email again. > >>>> I won't do that, but I have to admit, I don't like the fact that you wasted > >>>> 10 minutes of my time. I'm Bcc'ing a couple of people who are working on > >>>> putting together a better interface to the bug reporting system, so they > >>>> know to deal with this kind of issue as well as all the others. > >>>> > >>>> I'm not hostile, I just sound that way, because I've wasted a lot of time > >>>> this week on issues like this. > >>>> > >>>> Duncan Murdoch > >>>> > >>>> (Here's my previous email to you, for the benefit of those who are Bcc'd: > >>>>> You posted a bug report, but it had no content other than "til". That's > >>>>> what many abusers of the system have done, so you were blocked. > >>>>> > >>>>> I have read the first line of your bug report, and it says " I'm not > >>>>> sure if this is a bug with i3 or R ". If you're not sure if it's a bug > >>>>> or not, then please post to R-devel. That's a moderated list so if this > >>>>> is your first post, it may take a while to appear. > >>>>> > >>>>> This probably seems unreasonable to you, but a lot of abuse is sent to > >>>>> the bug list, so we block it quite early. I'll unblock you now, but > >>>>> please don't post there again unless your discussion on R-devel > >>>>> indicates this is a problem with R rather than i3. > >>>> Duncan Murdoch > >>>>> > >>>>> Well, I don't know what it means to "email to explaining why", so I > >>>>> tried to subscribe to R-devel. However, it's been ten minutes and no > >>>>> confirmation email. So I tracked down your email addresses from the R > >>>>> website. I'm still cc'ing r-devel. > >>>>> > >>>>> I hope it is OK to send the bug by email. I really want to get back to > >>>>> what I was doing, but I don't want to lose the work I put into writing > >>>>> this bug report, so I'm attaching it to this message. > >>>>> > >>>>> Thank you, > >>>>> > >>>>> Frederick Eaton > >>>>> > >>>>> > >>>> > >> > > > > ______________________________________________ > > R-devel at r-project.org mailing list > > https://stat.ethz.ch/mailman/listinfo/r-devel > > -- > Peter Dalgaard, Professor, > Center for Statistics, Copenhagen Business School > Solbjerg Plads 3, 2000 Frederiksberg, Denmark > Phone: (+45)38153501 > Office: A 4.23 > Email: pd.mes at cbs.dk Priv: PDalgd at gmail.com > > > > > > > > >
peter dalgaard
2016-Feb-08 17:52 UTC
[Rd] problem submitting R bug; bug plotting in tiling window manager
On 08 Feb 2016, at 18:34 , frederik at ofb.net wrote:> Ah, thank you for that explanation. I somehow didn't catch that my > Bugzilla account had been disabled by a human.I like the notion that a somewhat rude message is ameliorated by the knowledge that it was put there by a chronically annoyed human... ;-) We might still consider rephrasing it though. -pd> > "Common pattern is to post ... something copied from a generic bug > report" - that sounds very annoying. > > Frederick > > On Sun, Feb 07, 2016 at 11:54:11AM +0100, peter dalgaard wrote: >> Unfortunately, the spammers in question appear to be human (of sorts). >> >> We're not sure what they're up to, but a common pattern is to post random text, or something copied from a generic bug report (like "able to add 6 item"), later followed by a comment containing a link or a file attachment. >> >> Presumably, it is some sort of click-bait scheme, but it could also be a covert channel for contrabande files. At any rate, it is very hard to distinguish by mechanical means. So it is done by eye, with some risk of Type-I error. Thus, the Bugzilla maintainers are pretty vigilant to stamp out spammers, sometimes edging on being ham-fisted (er, -footed?). >> >> -pd >> >> >>> On 07 Feb 2016, at 00:25 , frederik at ofb.net wrote: >>> >>> No problem. >>> >>> Another suggestion would be to simply validate user input like most >>> websites, and reject invalid submissions immediately, rather than >>> blocking the user's account. I don't know what kind of spambots you >>> are up against, but unless they are very intelligent I doubt they'll >>> be able to understand a message like "You submitted a bug with no body >>> text, please enter something and try again." There may also be the >>> option of using Captchas. >>> >>> Not sure how hard it is to get Bugzilla to do these things. >>> >>> Thanks, >>> >>> Frederick >>> >>> P.S. (I now see that all errors on the bug tracker are displayed with >>> a red background) >>> >>> On Sat, Feb 06, 2016 at 03:00:21AM -0500, Duncan Murdoch wrote: >>>> Thanks for the suggestions. >>>> >>>> Duncan Murdoch >>>> >>>> On 05/02/2016 10:07 PM, frederik at ofb.net wrote: >>>>> Hi Duncan Murdoch, >>>>> >>>>> Thanks for your time. I apologize for not telling you that my email >>>>> address on the bug tracker is slightly different - >>>>> "frederik-rproject at ofb.net" vs "frederik at ofb.net". I was going to >>>>> follow up with this information, but then I thought, he probably knows >>>>> how to find a tagged email address. >>>>> >>>>> I do hope that you are able to fix the bug tracker. In particular, >>>>> people should be made aware that their account is blocked before being >>>>> invited to submit a bug. The error they get should be less rude - no >>>>> need to make it red - and the email address in the error should be >>>>> filled in. You complained about wasting time having to look for my >>>>> email address - well, I wasted time looking for yours. The error >>>>> message could even hint at what triggered the ban. I don't think that >>>>> you're going to get very far by trying to scare off actual spammers >>>>> with a big red accusation - I imagine they all have pretty thick skin. >>>>> >>>>> Reading the first line of my bug report was generous of you, but if >>>>> you read the rest, you'll see that, indeed, after checking with the >>>>> knowledgeable i3 guys, it appears to be an R bug. So I would like to >>>>> submit it. What appears at the top of my bug report is a copy of the >>>>> original bug I posted to i3, at the linked URL (are links OK or will I >>>>> get banned again?). >>>>> >>>>> The reason a bug appeared with the subject "til" is because I noticed >>>>> that when typing into the subject field, some "related bugs" come up. >>>>> However, this "suggestion" process appeared to be stalled when I typed >>>>> "til" (for "tiling" or "tilable"). I tried hitting "enter" and it >>>>> ended up opening a bug with that subject, which I never submitted, >>>>> because I clicked "back" and figured out that *four* characters are >>>>> actually necesary to start getting suggestions. The whole point of >>>>> doing this was to see if another bug had been submitted with the same >>>>> topic, and thereby save you time! I'm not going to try to reproduce >>>>> this error, because you said it will get me banned again, but I think >>>>> somebody should try to fix the site so that people don't get banned >>>>> for any content which is not submitted. Especially people with >>>>> months-old accounts, like me. >>>>> >>>>> I definitely sympathize with the spam problem, and thank you for your >>>>> hard work. Best wishes, >>>>> >>>>> Frederick >>>>> >>>>> On Fri, Feb 05, 2016 at 08:19:40PM -0500, Duncan Murdoch wrote: >>>>>> On 05/02/2016 7:26 PM, frederik at ofb.net wrote: >>>>>>> Dear Dirk Eddelbuettel and Duncan Murdoch, >>>>>>> >>>>>>> Thank you for your work on the wonderful R project! >>>>>>> >>>>>>> I recently attempted to submit a bug with your Bugzilla interface: >>>>>>> >>>>>>> https://bugs.r-project.org/bugzilla/enter_bug.cgi >>>>>>> >>>>>>> I created an account, typed in all my information, first checking >>>>>>> details with another project. Then I clicked submit, and was taken to >>>>>>> a web page with a big red banner, it said >>>>>>> >>>>>>> Spammer >>>>>>> If you believe your account should be restored, please send email to explaining why. >>>>>>> >>>>>>> What a hostile thing to say to your users! I tried resubmitting my >>>>>>> bug, but removing any links, and I still get the message - so it looks >>>>>>> like my account has really been blocked. Please do something to warn >>>>>>> your users about this so they can avoid the upset. >>>>>> >>>>>> Your account isn't blocked now, but it wasn't easy to unblock it: you used a >>>>>> different email address in the submission, not the same one you used in this >>>>>> email. At least one of the people who can deal with this kind of thing >>>>>> would now demand an apology from you before ever reading your email again. >>>>>> I won't do that, but I have to admit, I don't like the fact that you wasted >>>>>> 10 minutes of my time. I'm Bcc'ing a couple of people who are working on >>>>>> putting together a better interface to the bug reporting system, so they >>>>>> know to deal with this kind of issue as well as all the others. >>>>>> >>>>>> I'm not hostile, I just sound that way, because I've wasted a lot of time >>>>>> this week on issues like this. >>>>>> >>>>>> Duncan Murdoch >>>>>> >>>>>> (Here's my previous email to you, for the benefit of those who are Bcc'd: >>>>>>> You posted a bug report, but it had no content other than "til". That's >>>>>>> what many abusers of the system have done, so you were blocked. >>>>>>> >>>>>>> I have read the first line of your bug report, and it says " I'm not >>>>>>> sure if this is a bug with i3 or R ". If you're not sure if it's a bug >>>>>>> or not, then please post to R-devel. That's a moderated list so if this >>>>>>> is your first post, it may take a while to appear. >>>>>>> >>>>>>> This probably seems unreasonable to you, but a lot of abuse is sent to >>>>>>> the bug list, so we block it quite early. I'll unblock you now, but >>>>>>> please don't post there again unless your discussion on R-devel >>>>>>> indicates this is a problem with R rather than i3. >>>>>> Duncan Murdoch >>>>>>> >>>>>>> Well, I don't know what it means to "email to explaining why", so I >>>>>>> tried to subscribe to R-devel. However, it's been ten minutes and no >>>>>>> confirmation email. So I tracked down your email addresses from the R >>>>>>> website. I'm still cc'ing r-devel. >>>>>>> >>>>>>> I hope it is OK to send the bug by email. I really want to get back to >>>>>>> what I was doing, but I don't want to lose the work I put into writing >>>>>>> this bug report, so I'm attaching it to this message. >>>>>>> >>>>>>> Thank you, >>>>>>> >>>>>>> Frederick Eaton >>>>>>> >>>>>>> >>>>>> >>>> >>> >>> ______________________________________________ >>> R-devel at r-project.org mailing list >>> https://stat.ethz.ch/mailman/listinfo/r-devel >> >> -- >> Peter Dalgaard, Professor, >> Center for Statistics, Copenhagen Business School >> Solbjerg Plads 3, 2000 Frederiksberg, Denmark >> Phone: (+45)38153501 >> Office: A 4.23 >> Email: pd.mes at cbs.dk Priv: PDalgd at gmail.com >> >> >> >> >> >> >> >> >>-- Peter Dalgaard, Professor, Center for Statistics, Copenhagen Business School Solbjerg Plads 3, 2000 Frederiksberg, Denmark Phone: (+45)38153501 Office: A 4.23 Email: pd.mes at cbs.dk Priv: PDalgd at gmail.com
peter dalgaard
2016-Feb-25 19:04 UTC
[Rd] problem submitting R bug; bug plotting in tiling window manager
In case you still care, see https://bugs.r-project.org/bugzilla/show_bug.cgi?id=16726 which even our very human spam detector hasn't decided to label as spam (yet). -pd> On 08 Feb 2016, at 18:34 , frederik at ofb.net wrote: > > Ah, thank you for that explanation. I somehow didn't catch that my > Bugzilla account had been disabled by a human. > > "Common pattern is to post ... something copied from a generic bug > report" - that sounds very annoying. > > Frederick > > On Sun, Feb 07, 2016 at 11:54:11AM +0100, peter dalgaard wrote: >> Unfortunately, the spammers in question appear to be human (of sorts). >> >> We're not sure what they're up to, but a common pattern is to post random text, or something copied from a generic bug report (like "able to add 6 item"), later followed by a comment containing a link or a file attachment. >> >> Presumably, it is some sort of click-bait scheme, but it could also be a covert channel for contrabande files. At any rate, it is very hard to distinguish by mechanical means. So it is done by eye, with some risk of Type-I error. Thus, the Bugzilla maintainers are pretty vigilant to stamp out spammers, sometimes edging on being ham-fisted (er, -footed?). >> >> -pd >> >> >>> On 07 Feb 2016, at 00:25 , frederik at ofb.net wrote: >>> >>> No problem. >>> >>> Another suggestion would be to simply validate user input like most >>> websites, and reject invalid submissions immediately, rather than >>> blocking the user's account. I don't know what kind of spambots you >>> are up against, but unless they are very intelligent I doubt they'll >>> be able to understand a message like "You submitted a bug with no body >>> text, please enter something and try again." There may also be the >>> option of using Captchas. >>> >>> Not sure how hard it is to get Bugzilla to do these things. >>> >>> Thanks, >>> >>> Frederick >>> >>> P.S. (I now see that all errors on the bug tracker are displayed with >>> a red background) >>> >>> On Sat, Feb 06, 2016 at 03:00:21AM -0500, Duncan Murdoch wrote: >>>> Thanks for the suggestions. >>>> >>>> Duncan Murdoch >>>> >>>> On 05/02/2016 10:07 PM, frederik at ofb.net wrote: >>>>> Hi Duncan Murdoch, >>>>> >>>>> Thanks for your time. I apologize for not telling you that my email >>>>> address on the bug tracker is slightly different - >>>>> "frederik-rproject at ofb.net" vs "frederik at ofb.net". I was going to >>>>> follow up with this information, but then I thought, he probably knows >>>>> how to find a tagged email address. >>>>> >>>>> I do hope that you are able to fix the bug tracker. In particular, >>>>> people should be made aware that their account is blocked before being >>>>> invited to submit a bug. The error they get should be less rude - no >>>>> need to make it red - and the email address in the error should be >>>>> filled in. You complained about wasting time having to look for my >>>>> email address - well, I wasted time looking for yours. The error >>>>> message could even hint at what triggered the ban. I don't think that >>>>> you're going to get very far by trying to scare off actual spammers >>>>> with a big red accusation - I imagine they all have pretty thick skin. >>>>> >>>>> Reading the first line of my bug report was generous of you, but if >>>>> you read the rest, you'll see that, indeed, after checking with the >>>>> knowledgeable i3 guys, it appears to be an R bug. So I would like to >>>>> submit it. What appears at the top of my bug report is a copy of the >>>>> original bug I posted to i3, at the linked URL (are links OK or will I >>>>> get banned again?). >>>>> >>>>> The reason a bug appeared with the subject "til" is because I noticed >>>>> that when typing into the subject field, some "related bugs" come up. >>>>> However, this "suggestion" process appeared to be stalled when I typed >>>>> "til" (for "tiling" or "tilable"). I tried hitting "enter" and it >>>>> ended up opening a bug with that subject, which I never submitted, >>>>> because I clicked "back" and figured out that *four* characters are >>>>> actually necesary to start getting suggestions. The whole point of >>>>> doing this was to see if another bug had been submitted with the same >>>>> topic, and thereby save you time! I'm not going to try to reproduce >>>>> this error, because you said it will get me banned again, but I think >>>>> somebody should try to fix the site so that people don't get banned >>>>> for any content which is not submitted. Especially people with >>>>> months-old accounts, like me. >>>>> >>>>> I definitely sympathize with the spam problem, and thank you for your >>>>> hard work. Best wishes, >>>>> >>>>> Frederick >>>>> >>>>> On Fri, Feb 05, 2016 at 08:19:40PM -0500, Duncan Murdoch wrote: >>>>>> On 05/02/2016 7:26 PM, frederik at ofb.net wrote: >>>>>>> Dear Dirk Eddelbuettel and Duncan Murdoch, >>>>>>> >>>>>>> Thank you for your work on the wonderful R project! >>>>>>> >>>>>>> I recently attempted to submit a bug with your Bugzilla interface: >>>>>>> >>>>>>> https://bugs.r-project.org/bugzilla/enter_bug.cgi >>>>>>> >>>>>>> I created an account, typed in all my information, first checking >>>>>>> details with another project. Then I clicked submit, and was taken to >>>>>>> a web page with a big red banner, it said >>>>>>> >>>>>>> Spammer >>>>>>> If you believe your account should be restored, please send email to explaining why. >>>>>>> >>>>>>> What a hostile thing to say to your users! I tried resubmitting my >>>>>>> bug, but removing any links, and I still get the message - so it looks >>>>>>> like my account has really been blocked. Please do something to warn >>>>>>> your users about this so they can avoid the upset. >>>>>> >>>>>> Your account isn't blocked now, but it wasn't easy to unblock it: you used a >>>>>> different email address in the submission, not the same one you used in this >>>>>> email. At least one of the people who can deal with this kind of thing >>>>>> would now demand an apology from you before ever reading your email again. >>>>>> I won't do that, but I have to admit, I don't like the fact that you wasted >>>>>> 10 minutes of my time. I'm Bcc'ing a couple of people who are working on >>>>>> putting together a better interface to the bug reporting system, so they >>>>>> know to deal with this kind of issue as well as all the others. >>>>>> >>>>>> I'm not hostile, I just sound that way, because I've wasted a lot of time >>>>>> this week on issues like this. >>>>>> >>>>>> Duncan Murdoch >>>>>> >>>>>> (Here's my previous email to you, for the benefit of those who are Bcc'd: >>>>>>> You posted a bug report, but it had no content other than "til". That's >>>>>>> what many abusers of the system have done, so you were blocked. >>>>>>> >>>>>>> I have read the first line of your bug report, and it says " I'm not >>>>>>> sure if this is a bug with i3 or R ". If you're not sure if it's a bug >>>>>>> or not, then please post to R-devel. That's a moderated list so if this >>>>>>> is your first post, it may take a while to appear. >>>>>>> >>>>>>> This probably seems unreasonable to you, but a lot of abuse is sent to >>>>>>> the bug list, so we block it quite early. I'll unblock you now, but >>>>>>> please don't post there again unless your discussion on R-devel >>>>>>> indicates this is a problem with R rather than i3. >>>>>> Duncan Murdoch >>>>>>> >>>>>>> Well, I don't know what it means to "email to explaining why", so I >>>>>>> tried to subscribe to R-devel. However, it's been ten minutes and no >>>>>>> confirmation email. So I tracked down your email addresses from the R >>>>>>> website. I'm still cc'ing r-devel. >>>>>>> >>>>>>> I hope it is OK to send the bug by email. I really want to get back to >>>>>>> what I was doing, but I don't want to lose the work I put into writing >>>>>>> this bug report, so I'm attaching it to this message. >>>>>>> >>>>>>> Thank you, >>>>>>> >>>>>>> Frederick Eaton >>>>>>> >>>>>>> >>>>>> >>>> >>> >>> ______________________________________________ >>> R-devel at r-project.org mailing list >>> https://stat.ethz.ch/mailman/listinfo/r-devel >> >> -- >> Peter Dalgaard, Professor, >> Center for Statistics, Copenhagen Business School >> Solbjerg Plads 3, 2000 Frederiksberg, Denmark >> Phone: (+45)38153501 >> Office: A 4.23 >> Email: pd.mes at cbs.dk Priv: PDalgd at gmail.com >> >> >> >> >> >> >> >> >>-- Peter Dalgaard, Professor, Center for Statistics, Copenhagen Business School Solbjerg Plads 3, 2000 Frederiksberg, Denmark Phone: (+45)38153501 Office: A 4.23 Email: pd.mes at cbs.dk Priv: PDalgd at gmail.com
frederik at ofb.net
2016-Feb-27 06:26 UTC
[Rd] problem submitting R bug; bug plotting in tiling window manager
That was an amusing bug. I wish I had time to help more directly with this project, which has been very helpful to me. Frederick On Thu, Feb 25, 2016 at 08:04:40PM +0100, peter dalgaard wrote:> In case you still care, see > > https://bugs.r-project.org/bugzilla/show_bug.cgi?id=16726 > > which even our very human spam detector hasn't decided to label as spam (yet). > > -pd > > > On 08 Feb 2016, at 18:34 , frederik at ofb.net wrote: > > > > Ah, thank you for that explanation. I somehow didn't catch that my > > Bugzilla account had been disabled by a human. > > > > "Common pattern is to post ... something copied from a generic bug > > report" - that sounds very annoying. > > > > Frederick > > > > On Sun, Feb 07, 2016 at 11:54:11AM +0100, peter dalgaard wrote: > >> Unfortunately, the spammers in question appear to be human (of sorts). > >> > >> We're not sure what they're up to, but a common pattern is to post random text, or something copied from a generic bug report (like "able to add 6 item"), later followed by a comment containing a link or a file attachment. > >> > >> Presumably, it is some sort of click-bait scheme, but it could also be a covert channel for contrabande files. At any rate, it is very hard to distinguish by mechanical means. So it is done by eye, with some risk of Type-I error. Thus, the Bugzilla maintainers are pretty vigilant to stamp out spammers, sometimes edging on being ham-fisted (er, -footed?). > >> > >> -pd > >> > >> > >>> On 07 Feb 2016, at 00:25 , frederik at ofb.net wrote: > >>> > >>> No problem. > >>> > >>> Another suggestion would be to simply validate user input like most > >>> websites, and reject invalid submissions immediately, rather than > >>> blocking the user's account. I don't know what kind of spambots you > >>> are up against, but unless they are very intelligent I doubt they'll > >>> be able to understand a message like "You submitted a bug with no body > >>> text, please enter something and try again." There may also be the > >>> option of using Captchas. > >>> > >>> Not sure how hard it is to get Bugzilla to do these things. > >>> > >>> Thanks, > >>> > >>> Frederick > >>> > >>> P.S. (I now see that all errors on the bug tracker are displayed with > >>> a red background) > >>> > >>> On Sat, Feb 06, 2016 at 03:00:21AM -0500, Duncan Murdoch wrote: > >>>> Thanks for the suggestions. > >>>> > >>>> Duncan Murdoch > >>>> > >>>> On 05/02/2016 10:07 PM, frederik at ofb.net wrote: > >>>>> Hi Duncan Murdoch, > >>>>> > >>>>> Thanks for your time. I apologize for not telling you that my email > >>>>> address on the bug tracker is slightly different - > >>>>> "frederik-rproject at ofb.net" vs "frederik at ofb.net". I was going to > >>>>> follow up with this information, but then I thought, he probably knows > >>>>> how to find a tagged email address. > >>>>> > >>>>> I do hope that you are able to fix the bug tracker. In particular, > >>>>> people should be made aware that their account is blocked before being > >>>>> invited to submit a bug. The error they get should be less rude - no > >>>>> need to make it red - and the email address in the error should be > >>>>> filled in. You complained about wasting time having to look for my > >>>>> email address - well, I wasted time looking for yours. The error > >>>>> message could even hint at what triggered the ban. I don't think that > >>>>> you're going to get very far by trying to scare off actual spammers > >>>>> with a big red accusation - I imagine they all have pretty thick skin. > >>>>> > >>>>> Reading the first line of my bug report was generous of you, but if > >>>>> you read the rest, you'll see that, indeed, after checking with the > >>>>> knowledgeable i3 guys, it appears to be an R bug. So I would like to > >>>>> submit it. What appears at the top of my bug report is a copy of the > >>>>> original bug I posted to i3, at the linked URL (are links OK or will I > >>>>> get banned again?). > >>>>> > >>>>> The reason a bug appeared with the subject "til" is because I noticed > >>>>> that when typing into the subject field, some "related bugs" come up. > >>>>> However, this "suggestion" process appeared to be stalled when I typed > >>>>> "til" (for "tiling" or "tilable"). I tried hitting "enter" and it > >>>>> ended up opening a bug with that subject, which I never submitted, > >>>>> because I clicked "back" and figured out that *four* characters are > >>>>> actually necesary to start getting suggestions. The whole point of > >>>>> doing this was to see if another bug had been submitted with the same > >>>>> topic, and thereby save you time! I'm not going to try to reproduce > >>>>> this error, because you said it will get me banned again, but I think > >>>>> somebody should try to fix the site so that people don't get banned > >>>>> for any content which is not submitted. Especially people with > >>>>> months-old accounts, like me. > >>>>> > >>>>> I definitely sympathize with the spam problem, and thank you for your > >>>>> hard work. Best wishes, > >>>>> > >>>>> Frederick > >>>>> > >>>>> On Fri, Feb 05, 2016 at 08:19:40PM -0500, Duncan Murdoch wrote: > >>>>>> On 05/02/2016 7:26 PM, frederik at ofb.net wrote: > >>>>>>> Dear Dirk Eddelbuettel and Duncan Murdoch, > >>>>>>> > >>>>>>> Thank you for your work on the wonderful R project! > >>>>>>> > >>>>>>> I recently attempted to submit a bug with your Bugzilla interface: > >>>>>>> > >>>>>>> https://bugs.r-project.org/bugzilla/enter_bug.cgi > >>>>>>> > >>>>>>> I created an account, typed in all my information, first checking > >>>>>>> details with another project. Then I clicked submit, and was taken to > >>>>>>> a web page with a big red banner, it said > >>>>>>> > >>>>>>> Spammer > >>>>>>> If you believe your account should be restored, please send email to explaining why. > >>>>>>> > >>>>>>> What a hostile thing to say to your users! I tried resubmitting my > >>>>>>> bug, but removing any links, and I still get the message - so it looks > >>>>>>> like my account has really been blocked. Please do something to warn > >>>>>>> your users about this so they can avoid the upset. > >>>>>> > >>>>>> Your account isn't blocked now, but it wasn't easy to unblock it: you used a > >>>>>> different email address in the submission, not the same one you used in this > >>>>>> email. At least one of the people who can deal with this kind of thing > >>>>>> would now demand an apology from you before ever reading your email again. > >>>>>> I won't do that, but I have to admit, I don't like the fact that you wasted > >>>>>> 10 minutes of my time. I'm Bcc'ing a couple of people who are working on > >>>>>> putting together a better interface to the bug reporting system, so they > >>>>>> know to deal with this kind of issue as well as all the others. > >>>>>> > >>>>>> I'm not hostile, I just sound that way, because I've wasted a lot of time > >>>>>> this week on issues like this. > >>>>>> > >>>>>> Duncan Murdoch > >>>>>> > >>>>>> (Here's my previous email to you, for the benefit of those who are Bcc'd: > >>>>>>> You posted a bug report, but it had no content other than "til". That's > >>>>>>> what many abusers of the system have done, so you were blocked. > >>>>>>> > >>>>>>> I have read the first line of your bug report, and it says " I'm not > >>>>>>> sure if this is a bug with i3 or R ". If you're not sure if it's a bug > >>>>>>> or not, then please post to R-devel. That's a moderated list so if this > >>>>>>> is your first post, it may take a while to appear. > >>>>>>> > >>>>>>> This probably seems unreasonable to you, but a lot of abuse is sent to > >>>>>>> the bug list, so we block it quite early. I'll unblock you now, but > >>>>>>> please don't post there again unless your discussion on R-devel > >>>>>>> indicates this is a problem with R rather than i3. > >>>>>> Duncan Murdoch > >>>>>>> > >>>>>>> Well, I don't know what it means to "email to explaining why", so I > >>>>>>> tried to subscribe to R-devel. However, it's been ten minutes and no > >>>>>>> confirmation email. So I tracked down your email addresses from the R > >>>>>>> website. I'm still cc'ing r-devel. > >>>>>>> > >>>>>>> I hope it is OK to send the bug by email. I really want to get back to > >>>>>>> what I was doing, but I don't want to lose the work I put into writing > >>>>>>> this bug report, so I'm attaching it to this message. > >>>>>>> > >>>>>>> Thank you, > >>>>>>> > >>>>>>> Frederick Eaton > >>>>>>> > >>>>>>> > >>>>>> > >>>> > >>> > >>> ______________________________________________ > >>> R-devel at r-project.org mailing list > >>> https://stat.ethz.ch/mailman/listinfo/r-devel > >> > >> -- > >> Peter Dalgaard, Professor, > >> Center for Statistics, Copenhagen Business School > >> Solbjerg Plads 3, 2000 Frederiksberg, Denmark > >> Phone: (+45)38153501 > >> Office: A 4.23 > >> Email: pd.mes at cbs.dk Priv: PDalgd at gmail.com > >> > >> > >> > >> > >> > >> > >> > >> > >> > > -- > Peter Dalgaard, Professor, > Center for Statistics, Copenhagen Business School > Solbjerg Plads 3, 2000 Frederiksberg, Denmark > Phone: (+45)38153501 > Office: A 4.23 > Email: pd.mes at cbs.dk Priv: PDalgd at gmail.com > > > > > > > > >
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