Nut upsuser - Jun 2021 - [EXTERNAL] Couple questions about the output of upsc command

The "Output Power" and "Output Load" figures are fixed at
265W and 30% in
SSH, which differs from the figures on the LCD.

On Sun, Jun 13, 2021 at 11:28 AM David Zomaya <David_Zomaya at
tripplite.com>
wrote:
> >>Can you login via SSH?
> >Yes.
> Ok, great. Assuming you're running our 15.x.x firmware*, from the main
> menu, you can access a "Devices" menu where you can then drill
down and
> view runtime/battery values.
> You'll need to refresh the screen with the enter key to get updates,
but
> the same test I mentioned with the GUI would be useful now. See if the
> runtime and battery values in the SSH menu track with the LCD.
>
> From my end:
> I'll be able to run a test with a similar UPS and the SNMP driver later
in
> the week. Generally, we support the UPS MIB so I expect most/all off those
> variables to work.
>
> *if you're running the newer 20.0.0.2526 same test is possible, but
it's a
> CLI. Let me know and I'll shoot over the commands.
>
>
>
> Thank you,
> David Zomaya
> Tripp Lite
>
>
>
>
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> The "Output Power" and "Output Load" figures are fixed
at 265W and 30% in SSH, which differs from the figures on the LCD.
They should track pretty closely, so that sounds like a problem. Assuming the
numbers are not updating on a refresh of the screen (invoked by pressing the
enter key), that probably explains (at least some of) the upsc issues.

Can you:
1-  Confirm the firmware version (from the "About" SSH submenu)
2- Reboot the WEBCARDLX.  It sounds like you're local, if so there is a pin
reset button you can press and release just above/below (depending on card
orientation) the Ethernet LEDs. Alternatively, you can reboot via the SSH menu
or CLI.
3- Let me know what issues persist  after the card boots back up
?

I plan to run some SNMP/NUT tests later this week that will help answer the
general questions, but I'd like to get you up and running before that if we
can.

Thank you,
David Zomaya
Tripp Lite














________________________________
 This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no
responsibility for viruses which may infect an email sent to you from Tripp Lite
and which damage your electronic systems or information. It is your
responsibility to maintain virus detection systems to prevent damage to your
electronic systems and information.