Hello,
I am having difficulty using NUT to shut down my Netgate SG-1100
(a pfSense router) when the power level of the UPS gets critically
low.
Here is some relevant information:
- OS: pfSense 2.4.5-RELEASE-p1 (FreeBSD 11.3-STABLE)
- NUT version: 2.7.4
- Installed from: pfSense package 2.7.4_7
- UPS: AVR750U (Device release number 2)
- I have included my config files, output from `upsc`, and output
from running the driver in debug mode at the bottom of this message.
To get this UPS to work with NUT, I had to create a custom devd
rule:
# cat /usr/local/etc/devd/nut-usb-custom.conf
notify 100 {
match "system" "USB";
match "subsystem" "DEVICE";
match "type" "ATTACH";
match "vendor" "0x09ae";
match "product" "0x3024"; # difference from
default config here
action "chgrp uucp /dev/$cdev; chmod g+rw /dev/$cdev";
};
It seems like my particular AVR750U has a different product id than
the one that came in the package at /usr/local/etc/nut-usb.conf,
which has a similar rule entry but with product id 0x1007. I'm not
sure if this is a package maintainer issue or a NUT isue.
I unplugged the UPS from the mains power and let it run down. The
battery level and time remaining numbers seemed to update correctly
during this, but when the battery got down to 1% and showed less
than one minute of time remaining, NUT still hadn't shut down the
device--I chickened out and plugged it back in. Following the advice
from usbhid-ups(8), I ran `upsmon -c fsd` which properly brought
the system down but did not power cycle the UPS.
I am a little unclear on what actually causes NUT to issue the
shutdown command. I've read something about the "low power flag:"
is that something that the UPS decides on?
Have I made a configuration error? Do I need to set some configuration
on the UPS with `upsrw` or something? Do I need to use Tripp Lite's
Windows software to configure something before using it with NUT?
Is this a new version of the AVR750U that's not compatible yet with
NUT?
Thank you for your attention to my questions,
Scott
# cat nut.conf
MODE=none
# cat ups.conf
[AVR750U]
driver=usbhid-ups
port=auto
productid=3024
# cat upsmon.conf
MONITOR AVR750U 1 local-monitor <password> master
SHUTDOWNCMD "/sbin/shutdown -p +0"
POWERDOWNFLAG /etc/killpower
NOTIFYCMD /usr/local/pkg/nut/nut_email.php
NOTIFYFLAG ONLINE SYSLOG+WALL+EXEC
NOTIFYFLAG ONBATT SYSLOG+WALL+EXEC
NOTIFYFLAG LOWBATT SYSLOG+WALL+EXEC
NOTIFYFLAG FSD SYSLOG+WALL+EXEC
NOTIFYFLAG COMMOK SYSLOG+WALL+EXEC
NOTIFYFLAG COMMBAD SYSLOG+WALL+EXEC
NOTIFYFLAG SHUTDOWN SYSLOG+WALL+EXEC
NOTIFYFLAG REPLBATT SYSLOG+WALL+EXEC
NOTIFYFLAG NOCOMM SYSLOG+WALL+EXEC
NOTIFYFLAG NOPARENT SYSLOG+WALL+EXEC
# upsc AVR750U
battery.charge: 100
battery.charge.warning: 30
battery.runtime: 3649
battery.type: PbAc
battery.voltage: 0.0
battery.voltage.nominal: 12.0
device.mfr: Tripp Lite
device.model: AVR750U
device.serial: 2945CVLOM87C901526
device.type: ups
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.productid: 3024
driver.parameter.synchronous: no
driver.version: 2.7.4
driver.version.data: TrippLite HID 0.82
driver.version.internal: 0.41
input.frequency: 5990.0
input.transfer.high: 145.0
input.transfer.low: 89.0
input.voltage: 0.0
input.voltage.nominal: 120
output.current: 0.0
output.frequency: 5990.0
output.frequency.nominal: 60
output.voltage: 0.0
output.voltage.nominal: 120
ups.beeper.status: muted
ups.delay.shutdown: 20
ups.delay.start: 30
ups.load: 0
ups.mfr: Tripp Lite
ups.model: AVR750U
ups.power: 0.0
ups.power.nominal: 750
ups.productid: 3024
ups.serial: 2945CVLOM87C901526
ups.status: OL
ups.timer.reboot: 65535
ups.timer.shutdown: 65535
ups.timer.start: 65535
ups.vendorid: 09ae
ups.watchdog.status: 0
# /usr/local/libexec/nut/usbhid-ups -DD -a AVR750U
Network UPS Tools - Generic HID driver 0.41 (2.7.4)
USB communication driver 0.33
0.000000 debug level is '2'
0.001637 upsdrv_initups...
0.002374 Checking device (09AE/3024) (/dev/usb//dev/ugen1.2)
0.014968 - VendorID: 09ae
0.015020 - ProductID: 3024
0.015031 - Manufacturer: Tripp Lite
0.015041 - Product: AVR750U
0.015052 - Serial Number: 2945CVLOM87C901526
0.015061 - Bus: /dev/usb
0.015071 - Device release number: 0002
0.015084 Trying to match device
0.015265 Device matches
0.016003 HID descriptor length 885
0.020119 Report Descriptor size = 885
0.021057 Using subdriver: TrippLite HID 0.82
0.021116 87 HID objects found
0.022059 Path: UPS.PowerSummary.iProduct, Type: Feature, ReportID: 0x28,
Offset: 0, Size: 8, Value: 1
0.023013 Path: UPS.PowerSummary.iSerialNumber, Type: Feature, ReportID:
0x29, Offset: 0, Size: 8, Value: 5
0.024007 Path: UPS.PowerSummary.iManufacturer, Type: Feature, ReportID:
0x2b, Offset: 0, Size: 8, Value: 3
0.025006 Path: UPS.PowerSummary.Input.ConfigVoltage, Type: Feature,
ReportID: 0x30, Offset: 0, Size: 8, Value: 120
0.025997 Path: UPS.PowerSummary.Input.Voltage, Type: Feature, ReportID:
0x31, Offset: 0, Size: 16, Value: 0.001233
0.027006 Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature,
ReportID: 0x11, Offset: 0, Size: 8, Value: 3
0.027995 Path: UPS.PowerSummary.PresentStatus.InternalFailure, Type:
Feature, ReportID: 0x32, Offset: 7, Size: 1, Value: 0
0.028034 Path: UPS.PowerSummary.PresentStatus.InternalFailure, Type:
Input, ReportID: 0x32, Offset: 7, Size: 1, Value: 0
0.028059 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type:
Feature, ReportID: 0x32, Offset: 9, Size: 1, Value: 0
0.028084 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type:
Input, ReportID: 0x32, Offset: 9, Size: 1, Value: 0
0.028138 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Input,
ReportID: 0x32, Offset: 16, Size: 1, Value: 1
0.028164 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Feature,
ReportID: 0x32, Offset: 16, Size: 1, Value: 1
0.028188 Path:
UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Input,
ReportID: 0x32, Offset: 18, Size: 1, Value: 0
0.028212 Path: UPS.PowerSummary.PresentStatus.FullyCharged, Type: Input,
ReportID: 0x32, Offset: 19, Size: 1, Value: 1
0.028237 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Input,
ReportID: 0x32, Offset: 20, Size: 1, Value: 0
0.028262 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Input,
ReportID: 0x32, Offset: 21, Size: 1, Value: 0
0.028286 Path: UPS.PowerSummary.PresentStatus.FullyDischarged, Type:
Input, ReportID: 0x32, Offset: 22, Size: 1, Value: 0
0.028310 Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type:
Input, ReportID: 0x32, Offset: 23, Size: 1, Value: 0
0.028333 Path:
UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Feature,
ReportID: 0x32, Offset: 18, Size: 1, Value: 0
0.028357 Path: UPS.PowerSummary.PresentStatus.FullyCharged, Type:
Feature, ReportID: 0x32, Offset: 19, Size: 1, Value: 1
0.028383 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Feature,
ReportID: 0x32, Offset: 20, Size: 1, Value: 0
0.028407 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Feature,
ReportID: 0x32, Offset: 21, Size: 1, Value: 0
0.028430 Path: UPS.PowerSummary.PresentStatus.FullyDischarged, Type:
Feature, ReportID: 0x32, Offset: 22, Size: 1, Value: 0
0.028454 Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type:
Feature, ReportID: 0x32, Offset: 23, Size: 1, Value: 0
0.029017 Path: UPS.PowerSummary.iDeviceChemistry, Type: Feature,
ReportID: 0x2a, Offset: 0, Size: 8, Value: 4
0.030035 Path: UPS.PowerSummary.iOEMInformation, Type: Feature, ReportID:
0x62, Offset: 0, Size: 8, Value: 2
0.030999 Path: UPS.PowerSummary.CapacityMode, Type: Feature, ReportID:
0x33, Offset: 0, Size: 8, Value: 2
0.031992 Path: UPS.PowerSummary.RemainingCapacity, Type: Input, ReportID:
0x34, Offset: 0, Size: 8, Value: 100
0.032029 Path: UPS.PowerSummary.RemainingCapacity, Type: Feature,
ReportID: 0x34, Offset: 0, Size: 8, Value: 100
0.033026 Path: UPS.PowerSummary.FullChargeCapacity, Type: Feature,
ReportID: 0x37, Offset: 0, Size: 8, Value: 100
0.034014 Path: UPS.PowerSummary.DesignCapacity, Type: Feature, ReportID:
0x36, Offset: 0, Size: 8, Value: 100
0.035013 Path: UPS.PowerSummary.WarningCapacityLimit, Type: Feature,
ReportID: 0x38, Offset: 0, Size: 8, Value: 30
0.035995 Path: UPS.PowerSummary.Rechargeable, Type: Feature, ReportID:
0x2c, Offset: 0, Size: 8, Value: 1
0.037002 Path: UPS.PowerSummary.RunTimeToEmpty, Type: Input, ReportID:
0x35, Offset: 0, Size: 16, Value: 3650
0.037045 Path: UPS.PowerSummary.RunTimeToEmpty, Type: Feature, ReportID:
0x35, Offset: 0, Size: 16, Value: 3650
0.038032 Path: UPS.BatterySystem.Battery.ConfigVoltage, Type: Feature,
ReportID: 0x04, Offset: 0, Size: 16, Value: 12
0.038999 Path: UPS.BatterySystem.Battery.Voltage, Type: Feature,
ReportID: 0x20, Offset: 0, Size: 16, Value: 0.000137
0.040012 Path:
UPS.BatterySystem.Battery.PresentStatus.BelowRemainingCapacityLimit, Type:
Feature, ReportID: 0x23, Offset: 2, Size: 1, Value: 0
0.040243 Path: UPS.BatterySystem.Battery.PresentStatus.FullyCharged,
Type: Feature, ReportID: 0x23, Offset: 3, Size: 1, Value: 1
0.040273 Path: UPS.BatterySystem.Battery.PresentStatus.Charging, Type:
Feature, ReportID: 0x23, Offset: 4, Size: 1, Value: 0
0.040298 Path: UPS.BatterySystem.Battery.PresentStatus.Discharging, Type:
Feature, ReportID: 0x23, Offset: 5, Size: 1, Value: 0
0.040321 Path: UPS.BatterySystem.Battery.PresentStatus.FullyDischarged,
Type: Feature, ReportID: 0x23, Offset: 6, Size: 1, Value: 0
0.040345 Path: UPS.BatterySystem.Battery.PresentStatus.NeedReplacement,
Type: Feature, ReportID: 0x23, Offset: 7, Size: 1, Value: 0
0.041012 Path: UPS.BatterySystem.Battery.RemainingCapacity, Type:
Feature, ReportID: 0x21, Offset: 0, Size: 8, Value: 100
0.042012 Path: UPS.BatterySystem.Battery.Test, Type: Feature, ReportID:
0x10, Offset: 0, Size: 8, Value: 6
0.043020 Path: UPS.Flow.ConfigVoltage, Type: Feature, ReportID: 0x01,
Offset: 0, Size: 8, Value: 120
0.044002 Path: UPS.Flow.ConfigFrequency, Type: Feature, ReportID: 0x02,
Offset: 0, Size: 8, Value: 60
0.045016 Path: UPS.Flow.ffff0097, Type: Feature, ReportID: 0x55, Offset:
0, Size: 8, Value: 2
0.046012 Path: UPS.Flow.ConfigApparentPower, Type: Feature, ReportID:
0x03, Offset: 0, Size: 16, Value: 750
0.047000 Path: UPS.PowerConverter.Input.Voltage, Type: Feature, ReportID:
0x18, Offset: 0, Size: 16, Value: 0.001233
0.048042 Path: UPS.PowerConverter.Input.Frequency, Type: Feature,
ReportID: 0x19, Offset: 0, Size: 16, Value: 5990
0.049011 Path: UPS.PowerConverter.Output.Voltage, Type: Feature,
ReportID: 0x1b, Offset: 0, Size: 16, Value: 0.001233
0.050013 Path: UPS.PowerConverter.Output.Frequency, Type: Feature,
ReportID: 0x1c, Offset: 0, Size: 16, Value: 5990
0.050996 Path: UPS.PowerConverter.Output.Current, Type: Feature,
ReportID: 0x46, Offset: 0, Size: 16, Value: 0
0.052022 Path: UPS.PowerConverter.Output.ActivePower, Type: Feature,
ReportID: 0x47, Offset: 0, Size: 16, Value: 0
0.053010 Path: UPS.PowerConverter.Output.LowVoltageTransfer, Type:
Feature, ReportID: 0x06, Offset: 0, Size: 16, Value: 89
0.053999 Path: UPS.PowerConverter.Output.HighVoltageTransfer, Type:
Feature, ReportID: 0x09, Offset: 0, Size: 16, Value: 145
0.055007 Path: UPS.PowerConverter.PresentStatus.VoltageOutOfRange, Type:
Feature, ReportID: 0x22, Offset: 0, Size: 1, Value: 0
0.055052 Path: UPS.PowerConverter.PresentStatus.Buck, Type: Feature,
ReportID: 0x22, Offset: 1, Size: 1, Value: 0
0.055076 Path: UPS.PowerConverter.PresentStatus.Boost, Type: Feature,
ReportID: 0x22, Offset: 2, Size: 1, Value: 0
0.055109 Path: UPS.PowerConverter.PresentStatus.Overload, Type: Feature,
ReportID: 0x22, Offset: 4, Size: 1, Value: 0
0.055139 Path: UPS.PowerConverter.PresentStatus.Used, Type: Feature,
ReportID: 0x22, Offset: 5, Size: 1, Value: 1
0.055162 Path: UPS.PowerConverter.PresentStatus.OverTemperature, Type:
Feature, ReportID: 0x22, Offset: 6, Size: 1, Value: 0
0.055185 Path: UPS.PowerConverter.PresentStatus.InternalFailure, Type:
Feature, ReportID: 0x22, Offset: 7, Size: 1, Value: 0
0.055207 Path: UPS.PowerConverter.PresentStatus.AwaitingPower, Type:
Feature, ReportID: 0x22, Offset: 14, Size: 1, Value: 0
0.056003 Path: UPS.OutletSystem.Outlet.DelayBeforeShutdown, Type:
Feature, ReportID: 0x15, Offset: 0, Size: 16, Value: 65535
0.057013 Path: UPS.OutletSystem.Outlet.TLDelayBeforeStartup, Type:
Feature, ReportID: 0x16, Offset: 0, Size: 16, Value: -60
0.058013 Path: UPS.OutletSystem.Outlet.DelayBeforeReboot, Type: Feature,
ReportID: 0x17, Offset: 0, Size: 16, Value: 65535
0.059010 Path: UPS.OutletSystem.Outlet.DelayBeforeStartup, Type: Feature,
ReportID: 0x61, Offset: 0, Size: 16, Value: 65535
0.059991 Path: UPS.OutletSystem.Outlet.PercentLoad, Type: Feature,
ReportID: 0x1e, Offset: 0, Size: 8, Value: 0
0.060989 Path: UPS.OutletSystem.Outlet.ffff0081, Type: Feature, ReportID:
0x41, Offset: 0, Size: 8, Value: 0
0.061998 Path: UPS.OutletSystem.Outlet.ffff0091, Type: Feature, ReportID:
0x51, Offset: 0, Size: 8, Value: 0
0.063006 Path: UPS.OutletSystem.Outlet.TLWatchdog, Type: Feature,
ReportID: 0x52, Offset: 0, Size: 8, Value: 0
0.063997 Path: UPS.ffff00fe.ffff0075, Type: Feature, ReportID: 0x0d,
Offset: 0, Size: 8, Value: 6
0.065003 Path: UPS.ffff00fe.ffff0076, Type: Feature, ReportID: 0x0e,
Offset: 0, Size: 8, Value: 7
0.065997 Path: UPS.ffff00fe.UPSFirmwareVersion, Type: Feature, ReportID:
0x0f, Offset: 0, Size: 8, Value: 162
0.067007 Path: UPS.ffff00fe.ffff009c, Type: Feature, ReportID: 0x43,
Offset: 0, Size: 8, Value: 1
0.067991 Path: UPS.ffff00fe.ffff00a0, Type: Feature, ReportID: 0x57,
Offset: 0, Size: 8, Value: 0
0.069003 Path: UPS.ffff00fe.ffff00a1, Type: Feature, ReportID: 0x58,
Offset: 0, Size: 8, Value: 0
0.069988 libusb_get_report: Unknown error
0.070140 Can't retrieve Report 59: Permission denied
0.070172 Path: UPS.ffff00fe.ffff00a2, Type: Feature, ReportID: 0x59,
Offset: 0, Size: 8
0.071002 Path: UPS.ffff00fe.CommunicationProtocolVersion, Type: Feature,
ReportID: 0x6c, Offset: 0, Size: 16, Value: 12324
0.072013 Path: UPS.ffff00fe.ffff0062, Type: Feature, ReportID: 0x5d,
Offset: 0, Size: 8, Value: 1
0.072971 libusb_get_report: Unknown error
0.073005 Can't retrieve Report 60: Permission denied
0.073027 Path: UPS.ffff00fe.ffff0060, Type: Feature, ReportID: 0x60,
Offset: 0, Size: 8
0.074013 Path: UPS.ffff00ff.ffff00d6, Type: Feature, ReportID: 0xc2,
Offset: 0, Size: 32, Value: 0
0.074998 Path: UPS.ffff00ff.ffff00d7, Type: Feature, ReportID: 0xc3,
Offset: 0, Size: 32, Value: 0
0.076014 Path: UPS.ffff00ff.ffff00ef, Type: Input, ReportID: 0xe3,
Offset: 0, Size: 8, Value: 0
0.076062 Path: UPS.ffff00ff.ffff00ef, Type: Feature, ReportID: 0xe3,
Offset: 0, Size: 8, Value: 0
0.076153 Report descriptor retrieved (Reportlen = 885)
0.076169 Found HID device
0.076182 Detected a UPS: Tripp Lite/AVR750U
0.076449 Path: UPS.PowerSummary.RemainingCapacity, Type: Feature,
ReportID: 0x34, Offset: 0, Size: 8, Value: 100
0.076622 Path: UPS.PowerSummary.WarningCapacityLimit, Type: Feature,
ReportID: 0x38, Offset: 0, Size: 8, Value: 30
0.076698 Path: UPS.PowerSummary.RunTimeToEmpty, Type: Feature, ReportID:
0x35, Offset: 0, Size: 16, Value: 3650
0.076759 Path: UPS.BatterySystem.Battery.ConfigVoltage, Type: Feature,
ReportID: 0x04, Offset: 0, Size: 16, Value: 12
0.076816 Path: UPS.BatterySystem.Battery.Voltage, Type: Feature,
ReportID: 0x20, Offset: 0, Size: 16, Value: 0.000137
0.076897 Path: UPS.PowerSummary.iDeviceChemistry, Type: Feature,
ReportID: 0x2a, Offset: 0, Size: 8, Value: 4
0.081288 Path: UPS.OutletSystem.Outlet.DelayBeforeStartup, Type: Feature,
ReportID: 0x61, Offset: 0, Size: 16, Value: 65535
0.081414 Path: UPS.OutletSystem.Outlet.DelayBeforeShutdown, Type:
Feature, ReportID: 0x15, Offset: 0, Size: 16, Value: 65535
0.081481 Path: UPS.OutletSystem.Outlet.DelayBeforeReboot, Type: Feature,
ReportID: 0x17, Offset: 0, Size: 16, Value: 65535
0.081563 Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature,
ReportID: 0x11, Offset: 0, Size: 8, Value: 3
0.081629 Path: UPS.Flow.ConfigApparentPower, Type: Feature, ReportID:
0x03, Offset: 0, Size: 16, Value: 750
0.081718 Path: UPS.PowerConverter.Output.ActivePower, Type: Feature,
ReportID: 0x47, Offset: 0, Size: 16, Value: 0
0.081794 Path: UPS.OutletSystem.Outlet.PercentLoad, Type: Feature,
ReportID: 0x1e, Offset: 0, Size: 8, Value: 0
0.081975 Path: UPS.OutletSystem.Outlet.TLWatchdog, Type: Feature,
ReportID: 0x52, Offset: 0, Size: 8, Value: 0
0.082050 Path: UPS.PowerSummary.PresentStatus.InternalFailure, Type:
Feature, ReportID: 0x32, Offset: 7, Size: 1, Value: 0
0.082161 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type:
Feature, ReportID: 0x32, Offset: 9, Size: 1, Value: 0
0.082241 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Feature,
ReportID: 0x32, Offset: 16, Size: 1, Value: 1
0.082305 Path:
UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Feature,
ReportID: 0x32, Offset: 18, Size: 1, Value: 0
0.082374 Path: UPS.PowerSummary.PresentStatus.FullyCharged, Type:
Feature, ReportID: 0x32, Offset: 19, Size: 1, Value: 1
0.082443 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Feature,
ReportID: 0x32, Offset: 20, Size: 1, Value: 0
0.082506 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Feature,
ReportID: 0x32, Offset: 21, Size: 1, Value: 0
0.082569 Path: UPS.PowerSummary.PresentStatus.FullyDischarged, Type:
Feature, ReportID: 0x32, Offset: 22, Size: 1, Value: 0
0.082635 Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type:
Feature, ReportID: 0x32, Offset: 23, Size: 1, Value: 0
0.082818 Path: UPS.PowerConverter.PresentStatus.VoltageOutOfRange, Type:
Feature, ReportID: 0x22, Offset: 0, Size: 1, Value: 0
0.082876 Path: UPS.PowerConverter.PresentStatus.Buck, Type: Feature,
ReportID: 0x22, Offset: 1, Size: 1, Value: 0
0.082926 Path: UPS.PowerConverter.PresentStatus.Boost, Type: Feature,
ReportID: 0x22, Offset: 2, Size: 1, Value: 0
0.082975 Path: UPS.PowerConverter.PresentStatus.Overload, Type: Feature,
ReportID: 0x22, Offset: 4, Size: 1, Value: 0
0.083024 Path: UPS.PowerConverter.PresentStatus.OverTemperature, Type:
Feature, ReportID: 0x22, Offset: 6, Size: 1, Value: 0
0.083074 Path: UPS.PowerConverter.PresentStatus.InternalFailure, Type:
Feature, ReportID: 0x22, Offset: 7, Size: 1, Value: 0
0.083158 Path: UPS.PowerConverter.PresentStatus.AwaitingPower, Type:
Feature, ReportID: 0x22, Offset: 14, Size: 1, Value: 0
0.083217 Path: UPS.PowerSummary.Input.ConfigVoltage, Type: Feature,
ReportID: 0x30, Offset: 0, Size: 8, Value: 120
0.083281 Path: UPS.PowerSummary.Input.Voltage, Type: Feature, ReportID:
0x31, Offset: 0, Size: 16, Value: 0.001233
0.083375 Path: UPS.PowerConverter.Input.Frequency, Type: Feature,
ReportID: 0x19, Offset: 0, Size: 16, Value: 5990
0.083451 Path: UPS.PowerConverter.Output.LowVoltageTransfer, Type:
Feature, ReportID: 0x06, Offset: 0, Size: 16, Value: 89
0.083579 Path: UPS.PowerConverter.Output.HighVoltageTransfer, Type:
Feature, ReportID: 0x09, Offset: 0, Size: 16, Value: 145
0.083698 Path: UPS.Flow.ConfigVoltage, Type: Feature, ReportID: 0x01,
Offset: 0, Size: 8, Value: 120
0.083761 Path: UPS.PowerConverter.Output.Voltage, Type: Feature,
ReportID: 0x1b, Offset: 0, Size: 16, Value: 0.001233
0.083847 Path: UPS.PowerConverter.Output.Current, Type: Feature,
ReportID: 0x46, Offset: 0, Size: 16, Value: 0
0.083909 Path: UPS.Flow.ConfigFrequency, Type: Feature, ReportID: 0x02,
Offset: 0, Size: 8, Value: 60
0.084153 Path: UPS.PowerConverter.Output.Frequency, Type: Feature,
ReportID: 0x1c, Offset: 0, Size: 16, Value: 5990
0.084313 Path: UPS.OutletSystem.Outlet.DelayBeforeShutdown, Type:
Feature, ReportID: 0x15, Offset: 0, Size: 16, Value: 65535
0.084379 Path: UPS.OutletSystem.Outlet.DelayBeforeStartup, Type: Feature,
ReportID: 0x61, Offset: 0, Size: 16, Value: 65535
0.084425 Path: UPS.OutletSystem.Outlet.TLDelayBeforeStartup, Type:
Feature, ReportID: 0x16, Offset: 0, Size: 16, Value: -60
0.084517 Path: UPS.OutletSystem.Outlet.DelayBeforeShutdown, Type:
Feature, ReportID: 0x15, Offset: 0, Size: 16, Value: 65535
0.084720 Path: UPS.OutletSystem.Outlet.DelayBeforeReboot, Type: Feature,
ReportID: 0x17, Offset: 0, Size: 16, Value: 65535
0.084946 Path: UPS.OutletSystem.Outlet.TLWatchdog, Type: Feature,
ReportID: 0x52, Offset: 0, Size: 8, Value: 0
0.085006 Path: UPS.OutletSystem.Outlet.TLWatchdog, Type: Feature,
ReportID: 0x52, Offset: 0, Size: 8, Value: 0
0.085061 Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature,
ReportID: 0x11, Offset: 0, Size: 8, Value: 3
0.085150 Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature,
ReportID: 0x11, Offset: 0, Size: 8, Value: 3
0.085276 Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature,
ReportID: 0x11, Offset: 0, Size: 8, Value: 3
0.085343 Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature,
ReportID: 0x11, Offset: 0, Size: 8, Value: 3
0.085391 Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature,
ReportID: 0x11, Offset: 0, Size: 8, Value: 3
0.085509 upsdrv_initinfo...
0.085550 upsdrv_updateinfo...
0.192112 Got 9 HID objects...
0.192198 Path: UPS.PowerSummary.PresentStatus.InternalFailure, Type:
Input, ReportID: 0x32, Offset: 7, Size: 1, Value: 0
0.192242 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type:
Input, ReportID: 0x32, Offset: 9, Size: 1, Value: 0
0.192279 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Input,
ReportID: 0x32, Offset: 16, Size: 1, Value: 1
0.192306 Path:
UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Input,
ReportID: 0x32, Offset: 18, Size: 1, Value: 0
0.192334 Path: UPS.PowerSummary.PresentStatus.FullyCharged, Type: Input,
ReportID: 0x32, Offset: 19, Size: 1, Value: 1
0.192363 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Input,
ReportID: 0x32, Offset: 20, Size: 1, Value: 0
0.192389 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Input,
ReportID: 0x32, Offset: 21, Size: 1, Value: 0
0.192416 Path: UPS.PowerSummary.PresentStatus.FullyDischarged, Type:
Input, ReportID: 0x32, Offset: 22, Size: 1, Value: 0
0.192444 Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type:
Input, ReportID: 0x32, Offset: 23, Size: 1, Value: 0
0.192465 Quick update...
0.192486 Path: UPS.OutletSystem.Outlet.DelayBeforeStartup, Type: Feature,
ReportID: 0x61, Offset: 0, Size: 16, Value: 65535
0.192516 Path: UPS.OutletSystem.Outlet.DelayBeforeShutdown, Type:
Feature, ReportID: 0x15, Offset: 0, Size: 16, Value: 65535
0.192541 Path: UPS.OutletSystem.Outlet.DelayBeforeReboot, Type: Feature,
ReportID: 0x17, Offset: 0, Size: 16, Value: 65535
0.192567 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Feature,
ReportID: 0x32, Offset: 16, Size: 1, Value: 1
0.192587 Path:
UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Feature,
ReportID: 0x32, Offset: 18, Size: 1, Value: 0
0.192607 Path: UPS.PowerSummary.PresentStatus.FullyCharged, Type:
Feature, ReportID: 0x32, Offset: 19, Size: 1, Value: 1
0.192629 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Feature,
ReportID: 0x32, Offset: 20, Size: 1, Value: 0
0.192648 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Feature,
ReportID: 0x32, Offset: 21, Size: 1, Value: 0
0.192668 Path: UPS.PowerSummary.PresentStatus.FullyDischarged, Type:
Feature, ReportID: 0x32, Offset: 22, Size: 1, Value: 0
0.193165 dstate_init: sock /var/db/nut/usbhid-ups-AVR750U open on fd 6
0.193322 upsdrv_updateinfo...
^C
Manuel Wolfshant
2020-Jun-28 02:17 UTC
[Nut-upsuser] AVR750U Low Power not Triggering Shutdown
On 6/28/20 4:25 AM, Scott Colby wrote:> Hello, > > I am having difficulty using NUT to shut down my Netgate SG-1100 > (a pfSense router) when the power level of the UPS gets critically > low. > > Here is some relevant information: > - OS: pfSense 2.4.5-RELEASE-p1 (FreeBSD 11.3-STABLE) > - NUT version: 2.7.4 > - Installed from: pfSense package 2.7.4_7 > - UPS: AVR750U (Device release number 2) > - I have included my config files, output from `upsc`, and output > from running the driver in debug mode at the bottom of this message. > > To get this UPS to work with NUT, I had to create a custom devd > rule: > # cat /usr/local/etc/devd/nut-usb-custom.conf > notify 100 { > match "system" "USB"; > match "subsystem" "DEVICE"; > match "type" "ATTACH"; > match "vendor" "0x09ae"; > match "product" "0x3024"; # difference from default config here > action "chgrp uucp /dev/$cdev; chmod g+rw /dev/$cdev"; > }; > It seems like my particular AVR750U has a different product id than > the one that came in the package at /usr/local/etc/nut-usb.conf, > which has a similar rule entry but with product id 0x1007. I'm not > sure if this is a package maintainer issue or a NUT isue.Manufacturers change product IDs over time. Both nut as product and the various packages shipped by unix distributions need to adjust according to those changes> > I unplugged the UPS from the mains power and let it run down. The > battery level and time remaining numbers seemed to update correctly > during this, but when the battery got down to 1% and showed less > than one minute of time remaining, NUT still hadn't shut down the > device--I chickened out and plugged it back in. Following the advice > from usbhid-ups(8), I ran `upsmon -c fsd` which properly brought > the system down but did not power cycle the UPS. > > I am a little unclear on what actually causes NUT to issue the > shutdown command. I've read something about the "low power flag:" > is that something that the UPS decides on?Indeed, the UPS sends a specific flag ( LB == low battery ) when it believes that the battery is depleted below a specific level. How nut behaves depends on the actual configuration, as a few other variables are also taken into account.> > Have I made a configuration error?yes, I think that you did a small error. see below> Do I need to set some configuration > on the UPS with `upsrw` or something? Do I need to use Tripp Lite's > Windows software to configure something before using it with NUT? > Is this a new version of the AVR750U that's not compatible yet with > NUT?no, no and no.> > Thank you for your attention to my questions, > Scott > > > # cat nut.conf > MODE=noneAccording to the documentation included in the nut.conf file ( at least in linux.. ), you should change this line to MODE=standalone because "none" means nut is not yet configured and prohibits it from even starting . You can of course use "netserver" instead if you plan to power down more servers that will talk with the one which is actually connected to the UPS. Do not forget to start the services after modifying the config file Here is a quote from the content of that file from a linux box: # The values of MODE can be: # - none: NUT is not configured, or use the Integrated Power Management, or use # some external system to startup NUT components. So nothing is to be started. # - standalone: This mode address a local only configuration, with 1 UPS # protecting the local system. This implies to start the 3 NUT layers (driver, # upsd and upsmon) and the matching configuration files. This mode can also # address UPS redundancy. # - netserver: same as for the standalone configuration, but also need # some more network access controls (firewall, tcp-wrappers) and possibly a # specific LISTEN directive in upsd.conf. # Since this MODE is opened to the network, a special care should be applied # to security concerns. # - netclient: this mode only requires upsmon> > # cat ups.conf > [AVR750U] > driver=usbhid-ups > port=auto > productid=3024 > > # cat upsmon.conf > MONITOR AVR750U 1 local-monitor <password> master > SHUTDOWNCMD "/sbin/shutdown -p +0" > POWERDOWNFLAG /etc/killpower > NOTIFYCMD /usr/local/pkg/nut/nut_email.php > NOTIFYFLAG ONLINE SYSLOG+WALL+EXEC > NOTIFYFLAG ONBATT SYSLOG+WALL+EXEC > NOTIFYFLAG LOWBATT SYSLOG+WALL+EXEC > NOTIFYFLAG FSD SYSLOG+WALL+EXEC > NOTIFYFLAG COMMOK SYSLOG+WALL+EXEC > NOTIFYFLAG COMMBAD SYSLOG+WALL+EXEC > NOTIFYFLAG SHUTDOWN SYSLOG+WALL+EXEC > NOTIFYFLAG REPLBATT SYSLOG+WALL+EXEC > NOTIFYFLAG NOCOMM SYSLOG+WALL+EXEC > NOTIFYFLAG NOPARENT SYSLOG+WALL+EXEC > > # upsc AVR750U > battery.charge: 100 > battery.charge.warning: 30 > battery.runtime: 3649 > battery.type: PbAc > battery.voltage: 0.0 > battery.voltage.nominal: 12.0 > device.mfr: Tripp Lite > device.model: AVR750U > device.serial: 2945CVLOM87C901526 > device.type: ups > driver.name: usbhid-ups > driver.parameter.pollfreq: 30 > driver.parameter.pollinterval: 2 > driver.parameter.port: auto > driver.parameter.productid: 3024 > driver.parameter.synchronous: no > driver.version: 2.7.4 > driver.version.data: TrippLite HID 0.82 > driver.version.internal: 0.41 > input.frequency: 5990.0This value is definitely incorrectly reported. Based on the voltages below I assume you are in USA and the displayed value could be an incorrectly scaled 59.9 Hz> input.transfer.high: 145.0 > input.transfer.low: 89.0 > input.voltage: 0.0 > input.voltage.nominal: 120 > output.current: 0.0 > output.frequency: 5990.0As above, I guess this should actually be 59.9 Hz> output.frequency.nominal: 60 > output.voltage: 0.0 > output.voltage.nominal: 120 > ups.beeper.status: muted > ups.delay.shutdown: 20 > ups.delay.start: 30 > ups.load: 0 > ups.mfr: Tripp Lite > ups.model: AVR750U > ups.power: 0.0 > ups.power.nominal: 750 > ups.productid: 3024 > ups.serial: 2945CVLOM87C901526 > ups.status: OL > ups.timer.reboot: 65535 > ups.timer.shutdown: 65535 > ups.timer.start: 65535 > ups.vendorid: 09ae > ups.watchdog.status: 0 > > # /usr/local/libexec/nut/usbhid-ups -DD -a AVR750U > Network UPS Tools - Generic HID driver 0.41 (2.7.4) > USB communication driver 0.33 > 0.000000 debug level is '2' > 0.001637 upsdrv_initups... > 0.002374 Checking device (09AE/3024) (/dev/usb//dev/ugen1.2) > 0.014968 - VendorID: 09ae > 0.015020 - ProductID: 3024 > 0.015031 - Manufacturer: Tripp Lite > 0.015041 - Product: AVR750U > 0.015052 - Serial Number: 2945CVLOM87C901526 > 0.015061 - Bus: /dev/usb > 0.015071 - Device release number: 0002 > 0.015084 Trying to match device > 0.015265 Device matches > 0.016003 HID descriptor length 885 > 0.020119 Report Descriptor size = 885 > 0.021057 Using subdriver: TrippLite HID 0.82 > 0.021116 87 HID objects found > 0.022059 Path: UPS.PowerSummary.iProduct, Type: Feature, ReportID: 0x28, Offset: 0, Size: 8, Value: 1 > 0.023013 Path: UPS.PowerSummary.iSerialNumber, Type: Feature, ReportID: 0x29, Offset: 0, Size: 8, Value: 5 > 0.024007 Path: UPS.PowerSummary.iManufacturer, Type: Feature, ReportID: 0x2b, Offset: 0, Size: 8, Value: 3 > 0.025006 Path: UPS.PowerSummary.Input.ConfigVoltage, Type: Feature, ReportID: 0x30, Offset: 0, Size: 8, Value: 120 > 0.025997 Path: UPS.PowerSummary.Input.Voltage, Type: Feature, ReportID: 0x31, Offset: 0, Size: 16, Value: 0.001233 > 0.027006 Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature, ReportID: 0x11, Offset: 0, Size: 8, Value: 3 > 0.027995 Path: UPS.PowerSummary.PresentStatus.InternalFailure, Type: Feature, ReportID: 0x32, Offset: 7, Size: 1, Value: 0 > 0.028034 Path: UPS.PowerSummary.PresentStatus.InternalFailure, Type: Input, ReportID: 0x32, Offset: 7, Size: 1, Value: 0 > 0.028059 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Feature, ReportID: 0x32, Offset: 9, Size: 1, Value: 0 > 0.028084 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Input, ReportID: 0x32, Offset: 9, Size: 1, Value: 0 > 0.028138 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Input, ReportID: 0x32, Offset: 16, Size: 1, Value: 1 > 0.028164 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Feature, ReportID: 0x32, Offset: 16, Size: 1, Value: 1 > 0.028188 Path: UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Input, ReportID: 0x32, Offset: 18, Size: 1, Value: 0 > 0.028212 Path: UPS.PowerSummary.PresentStatus.FullyCharged, Type: Input, ReportID: 0x32, Offset: 19, Size: 1, Value: 1 > 0.028237 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Input, ReportID: 0x32, Offset: 20, Size: 1, Value: 0 > 0.028262 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Input, ReportID: 0x32, Offset: 21, Size: 1, Value: 0 > 0.028286 Path: UPS.PowerSummary.PresentStatus.FullyDischarged, Type: Input, ReportID: 0x32, Offset: 22, Size: 1, Value: 0 > 0.028310 Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type: Input, ReportID: 0x32, Offset: 23, Size: 1, Value: 0 > 0.028333 Path: UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Feature, ReportID: 0x32, Offset: 18, Size: 1, Value: 0 > 0.028357 Path: UPS.PowerSummary.PresentStatus.FullyCharged, Type: Feature, ReportID: 0x32, Offset: 19, Size: 1, Value: 1 > 0.028383 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Feature, ReportID: 0x32, Offset: 20, Size: 1, Value: 0 > 0.028407 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Feature, ReportID: 0x32, Offset: 21, Size: 1, Value: 0 > 0.028430 Path: UPS.PowerSummary.PresentStatus.FullyDischarged, Type: Feature, ReportID: 0x32, Offset: 22, Size: 1, Value: 0 > 0.028454 Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type: Feature, ReportID: 0x32, Offset: 23, Size: 1, Value: 0 > 0.029017 Path: UPS.PowerSummary.iDeviceChemistry, Type: Feature, ReportID: 0x2a, Offset: 0, Size: 8, Value: 4 > 0.030035 Path: UPS.PowerSummary.iOEMInformation, Type: Feature, ReportID: 0x62, Offset: 0, Size: 8, Value: 2 > 0.030999 Path: UPS.PowerSummary.CapacityMode, Type: Feature, ReportID: 0x33, Offset: 0, Size: 8, Value: 2 > 0.031992 Path: UPS.PowerSummary.RemainingCapacity, Type: Input, ReportID: 0x34, Offset: 0, Size: 8, Value: 100 > 0.032029 Path: UPS.PowerSummary.RemainingCapacity, Type: Feature, ReportID: 0x34, Offset: 0, Size: 8, Value: 100 > 0.033026 Path: UPS.PowerSummary.FullChargeCapacity, Type: Feature, ReportID: 0x37, Offset: 0, Size: 8, Value: 100 > 0.034014 Path: UPS.PowerSummary.DesignCapacity, Type: Feature, ReportID: 0x36, Offset: 0, Size: 8, Value: 100 > 0.035013 Path: UPS.PowerSummary.WarningCapacityLimit, Type: Feature, ReportID: 0x38, Offset: 0, Size: 8, Value: 30 > 0.035995 Path: UPS.PowerSummary.Rechargeable, Type: Feature, ReportID: 0x2c, Offset: 0, Size: 8, Value: 1 > 0.037002 Path: UPS.PowerSummary.RunTimeToEmpty, Type: Input, ReportID: 0x35, Offset: 0, Size: 16, Value: 3650 > 0.037045 Path: UPS.PowerSummary.RunTimeToEmpty, Type: Feature, ReportID: 0x35, Offset: 0, Size: 16, Value: 3650 > 0.038032 Path: UPS.BatterySystem.Battery.ConfigVoltage, Type: Feature, ReportID: 0x04, Offset: 0, Size: 16, Value: 12 > 0.038999 Path: UPS.BatterySystem.Battery.Voltage, Type: Feature, ReportID: 0x20, Offset: 0, Size: 16, Value: 0.000137 > 0.040012 Path: UPS.BatterySystem.Battery.PresentStatus.BelowRemainingCapacityLimit, Type: Feature, ReportID: 0x23, Offset: 2, Size: 1, Value: 0 > 0.040243 Path: UPS.BatterySystem.Battery.PresentStatus.FullyCharged, Type: Feature, ReportID: 0x23, Offset: 3, Size: 1, Value: 1 > 0.040273 Path: UPS.BatterySystem.Battery.PresentStatus.Charging, Type: Feature, ReportID: 0x23, Offset: 4, Size: 1, Value: 0 > 0.040298 Path: UPS.BatterySystem.Battery.PresentStatus.Discharging, Type: Feature, ReportID: 0x23, Offset: 5, Size: 1, Value: 0 > 0.040321 Path: UPS.BatterySystem.Battery.PresentStatus.FullyDischarged, Type: Feature, ReportID: 0x23, Offset: 6, Size: 1, Value: 0 > 0.040345 Path: UPS.BatterySystem.Battery.PresentStatus.NeedReplacement, Type: Feature, ReportID: 0x23, Offset: 7, Size: 1, Value: 0 > 0.041012 Path: UPS.BatterySystem.Battery.RemainingCapacity, Type: Feature, ReportID: 0x21, Offset: 0, Size: 8, Value: 100 > 0.042012 Path: UPS.BatterySystem.Battery.Test, Type: Feature, ReportID: 0x10, Offset: 0, Size: 8, Value: 6 > 0.043020 Path: UPS.Flow.ConfigVoltage, Type: Feature, ReportID: 0x01, Offset: 0, Size: 8, Value: 120 > 0.044002 Path: UPS.Flow.ConfigFrequency, Type: Feature, ReportID: 0x02, Offset: 0, Size: 8, Value: 60 > 0.045016 Path: UPS.Flow.ffff0097, Type: Feature, ReportID: 0x55, Offset: 0, Size: 8, Value: 2 > 0.046012 Path: UPS.Flow.ConfigApparentPower, Type: Feature, ReportID: 0x03, Offset: 0, Size: 16, Value: 750 > 0.047000 Path: UPS.PowerConverter.Input.Voltage, Type: Feature, ReportID: 0x18, Offset: 0, Size: 16, Value: 0.001233 > 0.048042 Path: UPS.PowerConverter.Input.Frequency, Type: Feature, ReportID: 0x19, Offset: 0, Size: 16, Value: 5990So the UPS reports a frequency which nut should scale ...> 0.049011 Path: UPS.PowerConverter.Output.Voltage, Type: Feature, ReportID: 0x1b, Offset: 0, Size: 16, Value: 0.001233 > 0.050013 Path: UPS.PowerConverter.Output.Frequency, Type: Feature, ReportID: 0x1c, Offset: 0, Size: 16, Value: 5990Again , scaling error...> 0.050996 Path: UPS.PowerConverter.Output.Current, Type: Feature, ReportID: 0x46, Offset: 0, Size: 16, Value: 0 > [...] > 0.083217 Path: UPS.PowerSummary.Input.ConfigVoltage, Type: Feature, ReportID: 0x30, Offset: 0, Size: 8, Value: 120 > 0.083281 Path: UPS.PowerSummary.Input.Voltage, Type: Feature, ReportID: 0x31, Offset: 0, Size: 16, Value: 0.001233 > 0.083375 Path: UPS.PowerConverter.Input.Frequency, Type: Feature, ReportID: 0x19, Offset: 0, Size: 16, Value: 5990and again...> 0.083451 Path: UPS.PowerConverter.Output.LowVoltageTransfer, Type: Feature, ReportID: 0x06, Offset: 0, Size: 16, Value: 89 > 0.083579 Path: UPS.PowerConverter.Output.HighVoltageTransfer, Type: Feature, ReportID: 0x09, Offset: 0, Size: 16, Value: 145 > 0.083698 Path: UPS.Flow.ConfigVoltage, Type: Feature, ReportID: 0x01, Offset: 0, Size: 8, Value: 120 > 0.083761 Path: UPS.PowerConverter.Output.Voltage, Type: Feature, ReportID: 0x1b, Offset: 0, Size: 16, Value: 0.001233 > 0.083847 Path: UPS.PowerConverter.Output.Current, Type: Feature, ReportID: 0x46, Offset: 0, Size: 16, Value: 0 > 0.083909 Path: UPS.Flow.ConfigFrequency, Type: Feature, ReportID: 0x02, Offset: 0, Size: 8, Value: 60 > 0.084153 Path: UPS.PowerConverter.Output.Frequency, Type: Feature, ReportID: 0x1c, Offset: 0, Size: 16, Value: 5990and again wolfy
Thanks for the quick response! On Sat, Jun 27, 2020, at 22:17, Manuel Wolfshant wrote:> On 6/28/20 4:25 AM, Scott Colby wrote: > > Hello, > > > > I am having difficulty using NUT to shut down my Netgate SG-1100 > > (a pfSense router) when the power level of the UPS gets critically > > low. > > > > Here is some relevant information: > > - OS: pfSense 2.4.5-RELEASE-p1 (FreeBSD 11.3-STABLE) > > - NUT version: 2.7.4 > > - Installed from: pfSense package 2.7.4_7 > > - UPS: AVR750U (Device release number 2) > > - I have included my config files, output from `upsc`, and output > > from running the driver in debug mode at the bottom of this message. > > > > To get this UPS to work with NUT, I had to create a custom devd > > rule: > > # cat /usr/local/etc/devd/nut-usb-custom.conf > > notify 100 { > > match "system" "USB"; > > match "subsystem" "DEVICE"; > > match "type" "ATTACH"; > > match "vendor" "0x09ae"; > > match "product" "0x3024"; # difference from default config here > > action "chgrp uucp /dev/$cdev; chmod g+rw /dev/$cdev"; > > }; > > It seems like my particular AVR750U has a different product id than > > the one that came in the package at /usr/local/etc/nut-usb.conf, > > which has a similar rule entry but with product id 0x1007. I'm not > > sure if this is a package maintainer issue or a NUT isue. > > Manufacturers change product IDs over time. Both nut as product and the > various packages shipped by unix distributions need to adjust according > to those changes > > > > > > > I unplugged the UPS from the mains power and let it run down. The > > battery level and time remaining numbers seemed to update correctly > > during this, but when the battery got down to 1% and showed less > > than one minute of time remaining, NUT still hadn't shut down the > > device--I chickened out and plugged it back in. Following the advice > > from usbhid-ups(8), I ran `upsmon -c fsd` which properly brought > > the system down but did not power cycle the UPS. > > > > I am a little unclear on what actually causes NUT to issue the > > shutdown command. I've read something about the "low power flag:" > > is that something that the UPS decides on? > > Indeed, the UPS sends a specific flag ( LB == low battery ) when it > believes that the battery is depleted below a specific level. How nut > behaves depends on the actual configuration, as a few other variables > are also taken into account. > > > > > > Have I made a configuration error? > > yes, I think that you did a small error. see below > > > > Do I need to set some configuration > > on the UPS with `upsrw` or something? Do I need to use Tripp Lite's > > Windows software to configure something before using it with NUT? > > Is this a new version of the AVR750U that's not compatible yet with > > NUT? > > no, no and no. > > > > > > Thank you for your attention to my questions, > > Scott > > > > > > # cat nut.conf > > MODE=none > > According to the documentation included in the nut.conf file ( at least > in linux.. ), you should change this line to > > MODE=standalone > > because "none" means nut is not yet configured and prohibits it from > even starting . You can of course use "netserver" instead if you plan to > power down more servers that will talk with the one which is actually > connected to the UPS. Do not forget to start the services after > modifying the config file > > Here is a quote from the content of that file from a linux box: > > # The values of MODE can be: > # - none: NUT is not configured, or use the Integrated Power Management, > or use > # some external system to startup NUT components. So nothing is to be > started. > # - standalone: This mode address a local only configuration, with 1 UPS > # protecting the local system. This implies to start the 3 NUT layers > (driver, > # upsd and upsmon) and the matching configuration files. This mode can > also > # address UPS redundancy. > # - netserver: same as for the standalone configuration, but also need > # some more network access controls (firewall, tcp-wrappers) and > possibly a > # specific LISTEN directive in upsd.conf. > # Since this MODE is opened to the network, a special care should be > applied > # to security concerns. > # - netclient: this mode only requires upsmon > >I'm not convinced this is the problem; I think that pfSense has an alternative way of running the NUT components: # ps aux | grep ups root 45456 0.0 0.1 6796 884 - Is 02:22 0:00.01 /usr/local/sbin/upsmon uucp 45751 0.0 0.1 6796 772 - S 02:22 0:00.10 /usr/local/sbin/upsmon uucp 46796 0.0 0.1 6888 888 - Ss 02:22 0:00.45 /usr/local/libexec/nut/usbhid-ups -a AVR750U root 56752 0.0 0.1 6788 832 - Ss 02:22 0:00.13 /usr/local/sbin/upsd -u root root 39437 0.0 0.2 6828 2464 0 S+ 02:46 0:00.01 grep ups Is there anything else that should be running? Would you expect `upsmon -c fsd` to not work as I described above (system halting but UPS not power cycling) if MODE was set to none but upsmon, the driver, and upsd were running?> > > > > # cat ups.conf > > [AVR750U] > > driver=usbhid-ups > > port=auto > > productid=3024 > > > > # cat upsmon.conf > > MONITOR AVR750U 1 local-monitor <password> master > > SHUTDOWNCMD "/sbin/shutdown -p +0" > > POWERDOWNFLAG /etc/killpower > > NOTIFYCMD /usr/local/pkg/nut/nut_email.php > > NOTIFYFLAG ONLINE SYSLOG+WALL+EXEC > > NOTIFYFLAG ONBATT SYSLOG+WALL+EXEC > > NOTIFYFLAG LOWBATT SYSLOG+WALL+EXEC > > NOTIFYFLAG FSD SYSLOG+WALL+EXEC > > NOTIFYFLAG COMMOK SYSLOG+WALL+EXEC > > NOTIFYFLAG COMMBAD SYSLOG+WALL+EXEC > > NOTIFYFLAG SHUTDOWN SYSLOG+WALL+EXEC > > NOTIFYFLAG REPLBATT SYSLOG+WALL+EXEC > > NOTIFYFLAG NOCOMM SYSLOG+WALL+EXEC > > NOTIFYFLAG NOPARENT SYSLOG+WALL+EXEC > > > > # upsc AVR750U > > battery.charge: 100 > > battery.charge.warning: 30 > > battery.runtime: 3649 > > battery.type: PbAc > > battery.voltage: 0.0 > > battery.voltage.nominal: 12.0 > > device.mfr: Tripp Lite > > device.model: AVR750U > > device.serial: 2945CVLOM87C901526 > > device.type: ups > > driver.name: usbhid-ups > > driver.parameter.pollfreq: 30 > > driver.parameter.pollinterval: 2 > > driver.parameter.port: auto > > driver.parameter.productid: 3024 > > driver.parameter.synchronous: no > > driver.version: 2.7.4 > > driver.version.data: TrippLite HID 0.82 > > driver.version.internal: 0.41 > > input.frequency: 5990.0 > > This value is definitely incorrectly reported. Based on the voltages > below I assume you are in USA and the displayed value could be an > incorrectly scaled 59.9 Hz > >You are correct about my location and expected voltage. Is there somewhere that I can change the scaling factor used by NUT?> > > input.transfer.high: 145.0 > > input.transfer.low: 89.0 > > input.voltage: 0.0 > > input.voltage.nominal: 120 > > output.current: 0.0 > > output.frequency: 5990.0 > > As above, I guess this should actually be 59.9 Hz > > > > output.frequency.nominal: 60 > > output.voltage: 0.0 > > output.voltage.nominal: 120 > > ups.beeper.status: muted > > ups.delay.shutdown: 20 > > ups.delay.start: 30 > > ups.load: 0 > > ups.mfr: Tripp Lite > > ups.model: AVR750U > > ups.power: 0.0 > > ups.power.nominal: 750 > > ups.productid: 3024 > > ups.serial: 2945CVLOM87C901526 > > ups.status: OL > > ups.timer.reboot: 65535 > > ups.timer.shutdown: 65535 > > ups.timer.start: 65535 > > ups.vendorid: 09ae > > ups.watchdog.status: 0 > > > > # /usr/local/libexec/nut/usbhid-ups -DD -a AVR750U > > Network UPS Tools - Generic HID driver 0.41 (2.7.4) > > USB communication driver 0.33 > > 0.000000 debug level is '2' > > 0.001637 upsdrv_initups... > > 0.002374 Checking device (09AE/3024) (/dev/usb//dev/ugen1.2) > > 0.014968 - VendorID: 09ae > > 0.015020 - ProductID: 3024 > > 0.015031 - Manufacturer: Tripp Lite > > 0.015041 - Product: AVR750U > > 0.015052 - Serial Number: 2945CVLOM87C901526 > > 0.015061 - Bus: /dev/usb > > 0.015071 - Device release number: 0002 > > 0.015084 Trying to match device > > 0.015265 Device matches > > 0.016003 HID descriptor length 885 > > 0.020119 Report Descriptor size = 885 > > 0.021057 Using subdriver: TrippLite HID 0.82 > > 0.021116 87 HID objects found > > 0.022059 Path: UPS.PowerSummary.iProduct, Type: Feature, ReportID: 0x28, Offset: 0, Size: 8, Value: 1 > > 0.023013 Path: UPS.PowerSummary.iSerialNumber, Type: Feature, ReportID: 0x29, Offset: 0, Size: 8, Value: 5 > > 0.024007 Path: UPS.PowerSummary.iManufacturer, Type: Feature, ReportID: 0x2b, Offset: 0, Size: 8, Value: 3 > > 0.025006 Path: UPS.PowerSummary.Input.ConfigVoltage, Type: Feature, ReportID: 0x30, Offset: 0, Size: 8, Value: 120 > > 0.025997 Path: UPS.PowerSummary.Input.Voltage, Type: Feature, ReportID: 0x31, Offset: 0, Size: 16, Value: 0.001233 > > 0.027006 Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature, ReportID: 0x11, Offset: 0, Size: 8, Value: 3 > > 0.027995 Path: UPS.PowerSummary.PresentStatus.InternalFailure, Type: Feature, ReportID: 0x32, Offset: 7, Size: 1, Value: 0 > > 0.028034 Path: UPS.PowerSummary.PresentStatus.InternalFailure, Type: Input, ReportID: 0x32, Offset: 7, Size: 1, Value: 0 > > 0.028059 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Feature, ReportID: 0x32, Offset: 9, Size: 1, Value: 0 > > 0.028084 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Input, ReportID: 0x32, Offset: 9, Size: 1, Value: 0 > > 0.028138 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Input, ReportID: 0x32, Offset: 16, Size: 1, Value: 1 > > 0.028164 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Feature, ReportID: 0x32, Offset: 16, Size: 1, Value: 1 > > 0.028188 Path: UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Input, ReportID: 0x32, Offset: 18, Size: 1, Value: 0 > > 0.028212 Path: UPS.PowerSummary.PresentStatus.FullyCharged, Type: Input, ReportID: 0x32, Offset: 19, Size: 1, Value: 1 > > 0.028237 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Input, ReportID: 0x32, Offset: 20, Size: 1, Value: 0 > > 0.028262 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Input, ReportID: 0x32, Offset: 21, Size: 1, Value: 0 > > 0.028286 Path: UPS.PowerSummary.PresentStatus.FullyDischarged, Type: Input, ReportID: 0x32, Offset: 22, Size: 1, Value: 0 > > 0.028310 Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type: Input, ReportID: 0x32, Offset: 23, Size: 1, Value: 0 > > 0.028333 Path: UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Feature, ReportID: 0x32, Offset: 18, Size: 1, Value: 0 > > 0.028357 Path: UPS.PowerSummary.PresentStatus.FullyCharged, Type: Feature, ReportID: 0x32, Offset: 19, Size: 1, Value: 1 > > 0.028383 Path: UPS.PowerSummary.PresentStatus.Charging, Type: Feature, ReportID: 0x32, Offset: 20, Size: 1, Value: 0 > > 0.028407 Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Feature, ReportID: 0x32, Offset: 21, Size: 1, Value: 0 > > 0.028430 Path: UPS.PowerSummary.PresentStatus.FullyDischarged, Type: Feature, ReportID: 0x32, Offset: 22, Size: 1, Value: 0 > > 0.028454 Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type: Feature, ReportID: 0x32, Offset: 23, Size: 1, Value: 0 > > 0.029017 Path: UPS.PowerSummary.iDeviceChemistry, Type: Feature, ReportID: 0x2a, Offset: 0, Size: 8, Value: 4 > > 0.030035 Path: UPS.PowerSummary.iOEMInformation, Type: Feature, ReportID: 0x62, Offset: 0, Size: 8, Value: 2 > > 0.030999 Path: UPS.PowerSummary.CapacityMode, Type: Feature, ReportID: 0x33, Offset: 0, Size: 8, Value: 2 > > 0.031992 Path: UPS.PowerSummary.RemainingCapacity, Type: Input, ReportID: 0x34, Offset: 0, Size: 8, Value: 100 > > 0.032029 Path: UPS.PowerSummary.RemainingCapacity, Type: Feature, ReportID: 0x34, Offset: 0, Size: 8, Value: 100 > > 0.033026 Path: UPS.PowerSummary.FullChargeCapacity, Type: Feature, ReportID: 0x37, Offset: 0, Size: 8, Value: 100 > > 0.034014 Path: UPS.PowerSummary.DesignCapacity, Type: Feature, ReportID: 0x36, Offset: 0, Size: 8, Value: 100 > > 0.035013 Path: UPS.PowerSummary.WarningCapacityLimit, Type: Feature, ReportID: 0x38, Offset: 0, Size: 8, Value: 30 > > 0.035995 Path: UPS.PowerSummary.Rechargeable, Type: Feature, ReportID: 0x2c, Offset: 0, Size: 8, Value: 1 > > 0.037002 Path: UPS.PowerSummary.RunTimeToEmpty, Type: Input, ReportID: 0x35, Offset: 0, Size: 16, Value: 3650 > > 0.037045 Path: UPS.PowerSummary.RunTimeToEmpty, Type: Feature, ReportID: 0x35, Offset: 0, Size: 16, Value: 3650 > > 0.038032 Path: UPS.BatterySystem.Battery.ConfigVoltage, Type: Feature, ReportID: 0x04, Offset: 0, Size: 16, Value: 12 > > 0.038999 Path: UPS.BatterySystem.Battery.Voltage, Type: Feature, ReportID: 0x20, Offset: 0, Size: 16, Value: 0.000137 > > 0.040012 Path: UPS.BatterySystem.Battery.PresentStatus.BelowRemainingCapacityLimit, Type: Feature, ReportID: 0x23, Offset: 2, Size: 1, Value: 0 > > 0.040243 Path: UPS.BatterySystem.Battery.PresentStatus.FullyCharged, Type: Feature, ReportID: 0x23, Offset: 3, Size: 1, Value: 1 > > 0.040273 Path: UPS.BatterySystem.Battery.PresentStatus.Charging, Type: Feature, ReportID: 0x23, Offset: 4, Size: 1, Value: 0 > > 0.040298 Path: UPS.BatterySystem.Battery.PresentStatus.Discharging, Type: Feature, ReportID: 0x23, Offset: 5, Size: 1, Value: 0 > > 0.040321 Path: UPS.BatterySystem.Battery.PresentStatus.FullyDischarged, Type: Feature, ReportID: 0x23, Offset: 6, Size: 1, Value: 0 > > 0.040345 Path: UPS.BatterySystem.Battery.PresentStatus.NeedReplacement, Type: Feature, ReportID: 0x23, Offset: 7, Size: 1, Value: 0 > > 0.041012 Path: UPS.BatterySystem.Battery.RemainingCapacity, Type: Feature, ReportID: 0x21, Offset: 0, Size: 8, Value: 100 > > 0.042012 Path: UPS.BatterySystem.Battery.Test, Type: Feature, ReportID: 0x10, Offset: 0, Size: 8, Value: 6 > > 0.043020 Path: UPS.Flow.ConfigVoltage, Type: Feature, ReportID: 0x01, Offset: 0, Size: 8, Value: 120 > > 0.044002 Path: UPS.Flow.ConfigFrequency, Type: Feature, ReportID: 0x02, Offset: 0, Size: 8, Value: 60 > > 0.045016 Path: UPS.Flow.ffff0097, Type: Feature, ReportID: 0x55, Offset: 0, Size: 8, Value: 2 > > 0.046012 Path: UPS.Flow.ConfigApparentPower, Type: Feature, ReportID: 0x03, Offset: 0, Size: 16, Value: 750 > > 0.047000 Path: UPS.PowerConverter.Input.Voltage, Type: Feature, ReportID: 0x18, Offset: 0, Size: 16, Value: 0.001233 > > 0.048042 Path: UPS.PowerConverter.Input.Frequency, Type: Feature, ReportID: 0x19, Offset: 0, Size: 16, Value: 5990 > > So the UPS reports a frequency which nut should scale ... > > > > > > 0.049011 Path: UPS.PowerConverter.Output.Voltage, Type: Feature, ReportID: 0x1b, Offset: 0, Size: 16, Value: 0.001233 > > 0.050013 Path: UPS.PowerConverter.Output.Frequency, Type: Feature, ReportID: 0x1c, Offset: 0, Size: 16, Value: 5990 > > Again , scaling error... > > > > > 0.050996 Path: UPS.PowerConverter.Output.Current, Type: Feature, ReportID: 0x46, Offset: 0, Size: 16, Value: 0 > > [...] > > 0.083217 Path: UPS.PowerSummary.Input.ConfigVoltage, Type: Feature, ReportID: 0x30, Offset: 0, Size: 8, Value: 120 > > 0.083281 Path: UPS.PowerSummary.Input.Voltage, Type: Feature, ReportID: 0x31, Offset: 0, Size: 16, Value: 0.001233 > > 0.083375 Path: UPS.PowerConverter.Input.Frequency, Type: Feature, ReportID: 0x19, Offset: 0, Size: 16, Value: 5990 > > and again... > > > > 0.083451 Path: UPS.PowerConverter.Output.LowVoltageTransfer, Type: Feature, ReportID: 0x06, Offset: 0, Size: 16, Value: 89 > > 0.083579 Path: UPS.PowerConverter.Output.HighVoltageTransfer, Type: Feature, ReportID: 0x09, Offset: 0, Size: 16, Value: 145 > > 0.083698 Path: UPS.Flow.ConfigVoltage, Type: Feature, ReportID: 0x01, Offset: 0, Size: 8, Value: 120 > > 0.083761 Path: UPS.PowerConverter.Output.Voltage, Type: Feature, ReportID: 0x1b, Offset: 0, Size: 16, Value: 0.001233 > > 0.083847 Path: UPS.PowerConverter.Output.Current, Type: Feature, ReportID: 0x46, Offset: 0, Size: 16, Value: 0 > > 0.083909 Path: UPS.Flow.ConfigFrequency, Type: Feature, ReportID: 0x02, Offset: 0, Size: 8, Value: 60 > > 0.084153 Path: UPS.PowerConverter.Output.Frequency, Type: Feature, ReportID: 0x1c, Offset: 0, Size: 16, Value: 5990 > > and again > > > wolfy > > >Thanks, Scott