Dylan McDermott
2020-Jun-10 16:09 UTC
[Nut-upsuser] unsupported triplite device for network UPS tool add on
Add-on: Network UPS Tools Manage battery backup (UPS) devices----------------------------------------------------------- Add-on version: 0.2.0 You are running the latest version of this add-on. System: HassOS 4.10 (armv7 / raspberrypi4) Home Assistant Core: 0.110.7 Home Assistant Supervisor: 227----------------------------------------------------------- Please, share the above information when looking for help or support in, e.g., GitHub, forums or the Discord chat.----------------------------------------------------------- [cont-init.d] 00-banner.sh: exited 0. [cont-init.d] 01-log-level.sh: executing... [cont-init.d] 01-log-level.sh: exited 0. [cont-init.d] nut.sh: executing... [09:06:37] INFO: Setting mode to netserver... [09:06:37] INFO: Generating /etc/nut/upsd.users... [09:06:37] INFO: Configuring user: nutty [09:06:38] INFO: Password is NOT in the Have I Been Pwned database! Nice! [09:06:39] INFO: Configuring Device named myups... [09:06:39] INFO: Starting the UPS drivers... Network UPS Tools - UPS driver controller 3.8.0-3396-gcdc7c4b5b1 Network UPS Tools - Generic HID driver 0.41 (3.8.0-3396-gcdc7c4b5b1) This TrippLite device (09ae:3024) is not (or perhaps not yet) supported by usbhid-ups. Please make sure you have an up-to-date version of NUT. If this does not fix the problem, try running the driver with the '-x productid=3024' option. Please report your results to the NUT user's mailing list <nut-upsuser at lists.alioth.debian.org>. No matching HID UPS found USB communication driver 0.33 Driver failed to start (exit status=1) [cont-init.d] nut.sh: exited 1. [cont-finish.d] executing container finish scripts... [cont-finish.d] 99-message.sh: executing... ----------------------------------------------------------- Oops! Something went wrong. We are so sorry, but something went terribly wrong when starting or running this add-on. Be sure to check the log above, line by line, for hints.----------------------------------------------------------- -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://alioth-lists.debian.net/pipermail/nut-upsuser/attachments/20200610/4e4e173d/attachment.html>
David Zomaya
2020-Jun-11 19:00 UTC
[Nut-upsuser] [EXTERNAL] unsupported triplite device for network UPS tool add on
I just replied with this in the other thread that popped up today. Hope it helps here too: We've seen this a few times recently. Underlying cause seems to be our recent protocol change. I'll ping the developer's list about how we could get the new protocol numbers baked in. In the interim, these fixes may help (there is some more context as you go through the thread, but those conf file changes seem to be the right place to start): https://alioth-lists.debian.net/pipermail/nut-upsuser/2020-May/011851.html Thank you, David Zomaya Tripp Lite ________________________________ This message is for the addressee's use only. It may contain confidential information. If you receive this message in error, please delete it and notify the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no responsibility for viruses which may infect an email sent to you from Tripp Lite and which damage your electronic systems or information. It is your responsibility to maintain virus detection systems to prevent damage to your electronic systems and information.
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