Nut upsuser - Jul 2013 - HP R12000/3 UPS reports status as OL DISCHRG OB

Hi.

Back before Christmas Arnaud sent me a patch for the snmp-ups driver for my HP
R12000/3 UPS.  Unfortunately shortly after I had to take quite a lot of sick
leave so wasn't able to progress it, but I'm working on it again now.

I'm at the point where I can start the driver with upsdrvctl and start the
daemon with upsd.  When I check the UPS status though it shows as OL DISCHRG OB,
which can't be right (it should just be OL).

Any suggestions?

Console output attached.

Chris.

Chris Pratt
Development Infrastructure Manager
Comptel Corporation
69 Suttons Business Park, Sutton Park Avenue, Reading, RG6 1AZ, UK
T: +44 118 929 4176 | M: +44 7979 854 307 | F: +44 118 929 4001
Chris.Pratt at comptel.com<mailto:Chris.Pratt at comptel.com>
www.comptel.com<http://www.comptel.com/>
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On Jul 15, 2013, at 6:17 AM, Pratt Chris wrote:
> Hi.
>  
> Back before Christmas Arnaud sent me a patch for the snmp-ups driver for my
HP R12000/3 UPS.  Unfortunately shortly after I had to take quite a lot of sick
leave so wasn?t able to progress it, but I?m working on it again now.
Hi Chris,

Is this the patch you are referring to?

http://thread.gmane.org/gmane.comp.monitoring.nut.user/7514/focus=7546
 
> I?m at the point where I can start the driver with upsdrvctl and start the
daemon with upsd.  When I check the UPS status though it shows as OL DISCHRG OB,
which can?t be right (it should just be OL).
Please send the debug output from starting the snmp-ups driver directly (rather
than through upsdrvctl). That should explain why the driver is getting those
particular status bits. Bonus points if you can show the output for both online
as well as on-battery conditions, although I recognize that can be difficult if
the UPS is in production use.

-- 
Charles Lepple
clepple at gmail

Hi Charles.

Debug output attached.  As you suspected, this is a fairly large 3-phase UPS
running a range of live kit, so removing the supply is not an option.

Chris.

Chris Pratt
Development Infrastructure Manager
T: +44 118 929 4176 | M: +44 7979 854 307 | F: +44 118 929 4001

-----Original Message-----
From: Charles Lepple [mailto:clepple at gmail.com]
Sent: 15 July 2013 13:21
To: Pratt Chris
Cc: nut-upsuser at lists.alioth.debian.org
Subject: Re: [Nut-upsuser] HP R12000/3 UPS reports status as OL DISCHRG OB

On Jul 15, 2013, at 6:17 AM, Pratt Chris wrote:
> Hi.
>
> Back before Christmas Arnaud sent me a patch for the snmp-ups driver for my
HP R12000/3 UPS.  Unfortunately shortly after I had to take quite a lot of sick
leave so wasn't able to progress it, but I'm working on it again now.
Hi Chris,

Is this the patch you are referring to?

http://thread.gmane.org/gmane.comp.monitoring.nut.user/7514/focus=7546
> I'm at the point where I can start the driver with upsdrvctl and start
the daemon with upsd.  When I check the UPS status though it shows as OL DISCHRG
OB, which can't be right (it should just be OL).
Please send the debug output from starting the snmp-ups driver directly (rather
than through upsdrvctl). That should explain why the driver is getting those
particular status bits. Bonus points if you can show the output for both online
as well as on-battery conditions, although I recognize that can be difficult if
the UPS is in production use.

--
Charles Lepple
clepple at gmail




Disclaimer: This message and any attachments thereto are intended solely for the
addressed recipient(s) and may contain confidential information.
If you are not the intended recipient, please notify the sender by reply e-mail
and delete the e-mail (including any attachments thereto) without producing,
distributing or retaining any copies thereof. Any review, dissemination or other
use of, or taking of any action in reliance upon, this information by persons or
entities other than the intended recipient(s) is prohibited.
Thank you.

Sorry about that!

Chris.

Chris Pratt
Development Infrastructure Manager
T: +44 118 929 4176 | M: +44 7979 854 307 | F: +44 118 929 4001

-----Original Message-----
From: Charles Lepple [mailto:clepple at gmail.com]
Sent: 16 July 2013 00:32
To: Pratt Chris
Subject: Re: [Nut-upsuser] HP R12000/3 UPS reports status as OL DISCHRG OB

On Jul 15, 2013, at 9:35 AM, Pratt Chris wrote:
> Debug output attached.
Sorry, didn't appear to be attached.

--
Charles Lepple
clepple at gmail




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Here's the first update of ups.status:

   0.102449	getting data: ups.status (.1.3.6.1.4.1.232.165.3.4.5.0)
   0.102546	su_ups_get: ups.status .1.3.6.1.4.1.232.165.3.4.5.0
   0.102646	nut_snmp_get(.1.3.6.1.4.1.232.165.3.4.5.0)
   0.104539	SNMP UPS driver : entering su_status_set()
   0.104641	su_find_infoval: found OL (value: 3)
   0.104730	=> value: 3

   0.104823	getting data: ups.status (.1.3.6.1.4.1.232.165.3.2.5.0)
   0.104919	su_ups_get: ups.status .1.3.6.1.4.1.232.165.3.2.5.0
   0.105028	nut_snmp_get(.1.3.6.1.4.1.232.165.3.2.5.0)
   0.107134	SNMP UPS driver : entering su_status_set()
   0.107231	su_find_infoval: found DISCHRG (value: 2)
   0.107319	=> value: 2

   0.107412	getting data: ups.status (.1.3.6.1.4.1.232.165.3.7.3.0)
   0.107507	su_ups_get: ups.status .1.3.6.1.4.1.232.165.3.7.3.0
   0.107616	nut_snmp_get(.1.3.6.1.4.1.232.165.3.7.3.0)
   0.109529	SNMP UPS driver : entering su_status_set()
   0.109630	su_find_infoval: found OB (value: 1)
   0.109720	=> value: 1

The first one (...3.4.5.0) is labeled in the driver as
CPQPOWER_OID_POWER_STATUS. I checked around for this, and didn't find a good
definition, but that seems to match the OL state.

The second one seems specific to the battery:

static info_lkp_t cpqpower_battery_abm_status[] = {
        { 1, "CHRG" },
        { 2, "DISCHRG" },
/*      { 3, "Floating" }, */
/*      { 4, "Resting" }, */
/*      { 5, "Unknown" }, */
        { 0, "NULL" }
} ;

I could see the battery monitoring circuit discharging the battery occasionally
for maintenance, but is there a separate front-panel indicator for this mode?

The third one is CPQPOWER_OID_ALARM_OB. This definitely doesn't make sense,
since things with "alarm" in the name are usually pretty direct.

The big question in my mind is, where did the NUT definitions come from?

Did your UPS come with a CD that might contain a SNMP MIB definition file? Or is
there an area on the HP support site? (All I saw was a firmware update .EXE)