Nut upsuser - Jul 2009 - Problems connecting via USB to APC Back-UPS ES 700 (Model BE700-GR)

hi list,

im running debian/testing(act. squeeze) with 2.6.26-2-amd64 kernel. first
tried apcupsd what flawlessly worked but because i run nagios (needs nut
running for 'check_ups'), im trying to run nut.

dmesg and syslog show the device:
Jul 27 00:08:06 kate kernel: [16001.477941] hiddev96hidraw0: USB HID v1.10
Device [APC Back-UPS ES 700 FW:829.D3 .I USB FW:D3 ] on usb-0000:00:1d.1-1
Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: New USB device found,
idVendor=051d, idProduct=0002
Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: New USB device
strings: Mfr=3, Product=1, SerialNumber=2
Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: Product: Back-UPS ES
700 FW:829.D3 .I USB FW:D3
Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: Manufacturer: APC
Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: SerialNumber:
3B0908X39177

lsusb doesnt show it. (maybe because usb is statically compiled in?)
kate:/# grep -w CONFIG_USB /boot/config-`uname -r`
CONFIG_USB=y
but the hiddevice is there
kate:/# ls -la /dev/hid*
crw-rw-r-- 1 root root 180, 96 27. Jul 00:08 /dev/hiddev0
crw-rw---- 1 root root 250,  0 27. Jul 00:08 /dev/hidraw0

tried using usbhid-ups driver and even with setting the option variable
"cable" to "940-0127E" i had no luck.
genericups with all possible upstypes doesnt work either.

any ideas?
chris

-- 
Christoph Loesch - http://Loesch.me
OpenSource IT-Concepts & Services

Hi Christoph,

2009/7/27 Christoph Loesch <info at loesch.me>
> hi list,
>
> im running debian/testing(act. squeeze) with 2.6.26-2-amd64 kernel. first
> tried apcupsd what flawlessly worked but because i run nagios (needs nut
> running for 'check_ups'), im trying to run nut.
>
> dmesg and syslog show the device:
> Jul 27 00:08:06 kate kernel: [16001.477941] hiddev96hidraw0: USB HID v1.10
> Device [APC Back-UPS ES 700 FW:829.D3 .I USB FW:D3 ] on usb-0000:00:1d.1-1
> Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: New USB device found,
> idVendor=051d, idProduct=0002
> Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: New USB device
> strings: Mfr=3, Product=1, SerialNumber=2
> Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: Product: Back-UPS ES
> 700 FW:829.D3 .I USB FW:D3
> Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: Manufacturer: APC
> Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: SerialNumber:
> 3B0908X39177
>
> lsusb doesnt show it. (maybe because usb is statically compiled in?)
> kate:/# grep -w CONFIG_USB /boot/config-`uname -r`
> CONFIG_USB=y
> but the hiddevice is there
> kate:/# ls -la /dev/hid*
> crw-rw-r-- 1 root root 180, 96 27. Jul 00:08 /dev/hiddev0
> crw-rw---- 1 root root 250,  0 27. Jul 00:08 /dev/hidraw0
>
> tried using usbhid-ups driver and even with setting the option variable
> "cable" to "940-0127E" i had no luck.
> genericups with all possible upstypes doesnt work either.
>
> any ideas?
> chris
>
NUT' USB drivers use the libusb, so the usbfs on Linux (ie
/dev/bus/usb/XXX/YYY)

depending on your exact distro version, the udev rule is located in
/etc/udev/rules.d (old path) or /lib/udev/rules.d (new path). Generally,
putting "auto" as the port value is sufficient.

to make a quick test, launch the driver as root, ie:
/path/to/usbhid-ups -u root -a upsname

it should acquire the connexion and talk to the device.
if it's ok, also try lsusb as root, you should see your device. then check
the devices permissions, with the info from lsusb (Bus XXX, Device YYY) on
/dev/bus/usb/XXX/YYY
it should be sufficient for the "nut" user (the exact user name
depends on
the distro...)

cheers,
Arnaud
-- 
Linux / Unix Expert R&D - Eaton - http://www.eaton.com/mgeops
Network UPS Tools (NUT) Project Leader - http://www.networkupstools.org/
Debian Developer - http://www.debian.org
Free Software Developer - http://arnaud.quette.free.fr/
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