On 03/05/2018 05:40 PM, John Woods wrote:> George, > > ??? We run Dovecot with Outlook, and have had similar problems when > Outlook is operating in "Offline Mode". When you're in offline mode, > doing any folder-level operations, such as Copy, Create, Rename, Move, > Delete, etc. causes problems with the mailbox. The end result is that > you could lose e-mails and entire folders that were involved in the > offline operation. > > ??? How we have fixed this in the past, what we have done is: > > 1. Do an Outlook "export" of the entire contents of the IMAP account > into a ".pst" file. (This saves the e-mails that may be at-risk of > being lost.) > 2. Delete the IMAP account in Outlook, which includes the ".ost" file. > 3. Delete the IMAP account on the Dovecot server > 4. Reconfigure the IMAP account in Outlook > 5. Restore the IMAP contents from the ".pst" file in step #1. > 6. Educate the user about not doing folder-level operations while in > offline mode. > > ??? Hope this helps... > > Thanks, > John >Thanks, that means that outlook is useless as an Imap client then . This is the whole idea behind imap, to be able to do work while off-line and sync changes when on-line or I get it wrong ? thanks anyway George -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://dovecot.org/pipermail/dovecot/attachments/20180306/cd3785c0/attachment.html>
> Thanks, > > that means that outlook is useless as an Imap client then . This is > the whole idea behind > imap, to be able to do work while off-line and sync changes when > on-line or I get it wrong ? > > thanks anywayI would see it a bit more general: Outlook is mostly useless as email client in general (not looking at the groupware functionality). Even with Exchange or other server types, many simple things do not work reliably and never get fixed. And the simplest things are impossible, e.g. displaying the full email address of a sender instead of the name only (to make it harder to spoof senders). I suspect 2016 is the 2nd-last version of Outlook to be released and from then on it will be browser-only. That said, IMAP support is "strange" and has always been - OL trusts its own .ps ort .ost file more than the server which circumvents the general idea of IMAP. If you need Outlook, avoid IMAP and if you need IMAP, avoid Outlook.... JC
On Tue, 6 Mar 2018 10:22:36 +0100, Jakob Curdes stated:>> Thanks, >> >> that means that outlook is useless as an Imap client then . This is >> the whole idea behind >> imap, to be able to do work while off-line and sync changes when >> on-line or I get it wrong ? >> >> thanks anyway > >I would see it a bit more general: Outlook is mostly useless as email >client in general (not looking at the groupware functionality). Even >with Exchange or other server types, many simple things do not work >reliably and never get fixed. >And the simplest things are impossible, e.g. displaying the full email >address of a sender instead of the name only (to make it harder to spoof >senders). I suspect 2016 is the 2nd-last version of Outlook to be >released and from then on it will be browser-only. >That said, IMAP support is "strange" and has always been - OL trusts its >own .ps ort .ost file more than the server which circumvents the general >idea of IMAP. If you need Outlook, avoid IMAP and if you need IMAP, >avoid Outlook.... > >JCWhat version of Outlook are you using? I have "2016 (16.0.9029.2016) 32-bit installed and it does not exhibit the problems that you allege it does? Have you ever tried any of the MS Forums? https://social.technet.microsoft.com/Forums/en-US/home https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook http://answers.microsoft.com/en-us/office/forum/outlook There are others of course, and I have had good success in the past getting answers. In my experience, the source of the problem is usually PEBKAC. -- Jerry
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