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Dragos Pacher

2015-Jun-30 07:29 UTC

Outlook 2013 not fetching new mail/synchronization issues

Hi all,

Robert, Jerry, 

There were new emails overnight and both Thunderbird and Roundcube displayed
them.

I enabled Outlook debug mode and please find 2 logs of Send/Receive with no
new emails.

Scroll below to see 3rd log with "workaround" and mails downloaded.

"Intializing connection [1C7E2830]

IMAP: 08:53:03 [db] Setting internal codepage to 1200

IMAP: 08:53:03 [db] Connecting to 'imap.server.cz' on port 993.
IMAP: 08:53:03 [db] OnNotify: asOld = 0, asNew = 2, ae = 0
IMAP: 08:53:03 [db] srv_name = "imap.server.cz" srv_addr =
193.x.y.z:993
IMAP: 08:53:03 [db] OnNotify: asOld = 2, asNew = 3, ae = 1
IMAP: 08:53:03 [db] OnNotify: asOld = 3, asNew = 4, ae = 0
IMAP: 08:53:03 [db] Negotiating secure connection with 'Microsoft Unified
Security Protocol Provider'.
IMAP: 08:53:03 [db] OnNotify: asOld = 4, asNew = 6, ae = 2
IMAP: 08:53:03 [db] OnNotify: asOld = 6, asNew = 6, ae = 4
IMAP: 08:53:03 [db] OnNotify: asOld = 6, asNew = 5, ae = 2
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR
LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
IMAP: 08:53:04 [tx] ozzj CAPABILITY
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN
IMAP: 08:53:04 [rx] ozzj OK Pre-login capabilities listed, post-login
capabilities have more.
IMAP: 08:53:04 [tx] LOGIN command sent
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS
THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT
SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE
IMAP: 08:53:04 [rx] 4yl7 OK Logged in
IMAP: 08:53:04 [tx] 0lgo IDLE
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] + idling
IMAP: 08:53:04 [tx] DONE
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] 0lgo OK Idle completed.
IMAP: 08:53:04 [tx] xf8u LIST "" "INBOX."
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] xf8u OK List completed.
IMAP: 08:53:04 [tx] sgh4 CREATE "INBOX."
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] sgh4 NO [ALREADYEXISTS] Mailbox already exists
IMAP: 08:53:04 [tx] r7t0 IDLE
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] + idling
IMAP: 08:53:04 [tx] DONE
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] r7t0 OK Idle completed.
IMAP: 08:53:04 [tx] 4prg ID ("name" "Microsoft Outlook"
"version"
"15.0.4727.1000")
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] * ID ("name" "Dovecot")
IMAP: 08:53:04 [rx] 4prg OK ID completed.
IMAP: 08:53:04 [tx] 3kjk IDLE
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] + idling
IMAP: 08:53:59 [tx] DONE
IMAP: 08:53:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:59 [rx] 3kjk OK Idle completed.
IMAP: 08:53:59 [tx] 4i0o LOGOUT
IMAP: 08:53:59 [db] Connection to 'imap.server.cz' closed.
IMAP: 08:53:59 [db] OnNotify: asOld = 5, asNew = 0, ae = 5"

Another send/receive not seeing any new email

"Intializing connection [127E8EC0]

IMAP: 09:09:14 [db] Setting internal codepage to 1200

IMAP: 09:09:14 [db] Connecting to 'imap.server.cz' on port 993.
IMAP: 09:09:14 [db] OnNotify: asOld = 0, asNew = 4, ae = 0
IMAP: 09:09:14 [db] Negotiating secure connection with 'Microsoft Unified
Security Protocol Provider'.
IMAP: 09:09:14 [db] OnNotify: asOld = 4, asNew = 6, ae = 2
IMAP: 09:09:14 [db] OnNotify: asOld = 6, asNew = 6, ae = 4
IMAP: 09:09:14 [db] OnNotify: asOld = 6, asNew = 5, ae = 2
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR
LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
IMAP: 09:09:15 [tx] nj2r CAPABILITY
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN
IMAP: 09:09:15 [rx] nj2r OK Pre-login capabilities listed, post-login
capabilities have more.
IMAP: 09:09:15 [tx] LOGIN command sent
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS
THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT
SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE
IMAP: 09:09:15 [rx] mvv9 OK Logged in
IMAP: 09:09:15 [tx] ugks IDLE
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] + idling
IMAP: 09:09:15 [tx] DONE
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] ugks OK Idle completed.
IMAP: 09:09:15 [tx] wrwq SELECT "INBOX.Sent"
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] * FLAGS (\Answered \Flagged \Deleted \Seen \Draft)
IMAP: 09:09:15 [db] Connection to 'imap.server.cz' closed.
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 0, ae = 5"


Then I used the following "workaround" to force Outlook get new
emails:
click several times (> 5, 10) in between Send/Receive, Inbox and Sent.

"Intializing connection [1C7E27F8]

IMAP: 09:08:57 [db] Setting internal codepage to 1200

IMAP: 09:08:57 [db] Connecting to 'imap.server.cz' on port 993.
IMAP: 09:08:57 [db] OnNotify: asOld = 0, asNew = 2, ae = 0
IMAP: 09:08:57 [db] srv_name = "imap.server.cz" srv_addr =
193.x.y.z:993
IMAP: 09:08:57 [db] OnNotify: asOld = 2, asNew = 3, ae = 1
IMAP: 09:08:57 [db] OnNotify: asOld = 3, asNew = 4, ae = 0
IMAP: 09:08:57 [db] Negotiating secure connection with 'Microsoft Unified
Security Protocol Provider'.
IMAP: 09:08:57 [db] OnNotify: asOld = 4, asNew = 6, ae = 2
IMAP: 09:08:57 [db] OnNotify: asOld = 6, asNew = 6, ae = 4
IMAP: 09:08:57 [db] OnNotify: asOld = 6, asNew = 5, ae = 2
IMAP: 09:08:57 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:57 [rx] * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR
LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
IMAP: 09:08:57 [tx] 4t2h CAPABILITY
IMAP: 09:08:57 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:57 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN
IMAP: 09:08:57 [rx] 4t2h OK Pre-login capabilities listed, post-login
capabilities have more.
IMAP: 09:08:57 [tx] LOGIN command sent
IMAP: 09:08:57 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:57 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS
THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT
SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE
IMAP: 09:08:57 [rx] ynxe OK Logged in
IMAP: 09:08:57 [tx] wmsb IDLE
IMAP: 09:08:57 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:57 [rx] + idling
IMAP: 09:08:59 [tx] DONE
IMAP: 09:08:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:59 [rx] wmsb OK Idle completed.
IMAP: 09:08:59 [tx] 65vu ID ("name" "Microsoft Outlook"
"version"
"15.0.4727.1000")
IMAP: 09:08:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:59 [rx] * ID ("name" "Dovecot")
IMAP: 09:08:59 [rx] 65vu OK ID completed.
IMAP: 09:08:59 [tx] 44jb IDLE
IMAP: 09:08:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:59 [rx] + idling
IMAP: 09:09:16 [tx] DONE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] 44jb OK Idle completed.
IMAP: 09:09:16 [tx] u83i SELECT "INBOX"
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] * FLAGS (\Answered \Flagged \Deleted \Seen \Draft
$Forwarded)
IMAP: 09:09:16 [rx] * OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen
\Draft $Forwarded \*)] Flags permitted.
IMAP: 09:09:16 [rx] * 22 EXISTS
IMAP: 09:09:16 [rx] * 0 RECENT
IMAP: 09:09:16 [rx] * OK [UNSEEN 12] First unseen.
IMAP: 09:09:16 [rx] * OK [UIDVALIDITY 1426675851] UIDs valid
IMAP: 09:09:16 [rx] * OK [UIDNEXT 14233] Predicted next UID
IMAP: 09:09:16 [rx] u83i OK [READ-WRITE] Select completed (0.000 secs).
IMAP: 09:09:16 [tx] 2kqy IDLE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] + idling
IMAP: 09:09:16 [tx] DONE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] 2kqy OK Idle completed.
IMAP: 09:09:16 [tx] j5st FETCH 22 (UID)
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] * 22 FETCH (UID 14232)
IMAP: 09:09:16 [rx] j5st OK Fetch completed.
IMAP: 09:09:16 [tx] 0ejn IDLE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] + idling
IMAP: 09:09:16 [tx] DONE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] 0ejn OK Idle completed.
IMAP: 09:09:16 [tx] cm5u UID SEARCH UID 14221:14232 SINCE 28-Jun-2015
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] * SEARCH 14221 14222 14223 14224 14225 14226 14227 14228
14229 14230 14231 14232
IMAP: 09:09:16 [rx] cm5u OK Search completed (0.000 secs).
IMAP: 09:09:16 [tx] a974 IDLE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] + idling
IMAP: 09:09:16 [tx] DONE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] a974 OK Idle completed.
IMAP: 09:09:16 [tx] b9w1 UID FETCH 14221:14232 (UID FLAGS RFC822.SIZE
BODY.PEEK[] INTERNALDATE)
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] * 11 FETCH (UID 14221 FLAGS (\Seen) RFC822.SIZE 32537
INTERNALDATE "29-Jun-2015 14:48:16 +0200" BODY[] {32537}
IMAP: 09:09:16 [rx] Buffer (literal) of length 6032
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] Buffer (literal) of length 6144
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] Buffer (literal) of length 3072
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] Buffer (literal) of length 7168
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] Buffer (literal) of length 3072
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] Buffer (literal) of length 3072
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 3072
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 905
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 12 FETCH (UID 14222 FLAGS () RFC822.SIZE 19716
INTERNALDATE "29-Jun-2015 14:51:35 +0200" BODY[] {19716}
IMAP: 09:09:17 [rx] Buffer (literal) of length 2057
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 8183
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 7168
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 1024
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 1284
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 13 FETCH (UID 14223 FLAGS () RFC822.SIZE 13770
INTERNALDATE "29-Jun-2015 16:16:00 +0200" BODY[] {13770}
IMAP: 09:09:17 [rx] Buffer (literal) of length 1678
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 8192
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 3900
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 14 FETCH (UID 14224 FLAGS () RFC822.SIZE 12923
INTERNALDATE "29-Jun-2015 16:30:49 +0200" BODY[] {12923}
IMAP: 09:09:17 [rx] Buffer (literal) of length 3158
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 8192
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 1573
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 15 FETCH (UID 14225 FLAGS () RFC822.SIZE 11058
INTERNALDATE "29-Jun-2015 19:47:54 +0200" BODY[] {11058}
IMAP: 09:09:17 [rx] Buffer (literal) of length 5485
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 5573
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 16 FETCH (UID 14226 FLAGS () RFC822.SIZE 4534
INTERNALDATE "30-Jun-2015 01:48:51 +0200" BODY[] {4534}
IMAP: 09:09:17 [rx] Buffer (literal) of length 1487
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 3047
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] * 17 FETCH (UID 14227 FLAGS () RFC822.SIZE 4392
INTERNALDATE "30-Jun-2015 03:17:24 +0200" BODY[] {4392}
IMAP: 09:09:17 [rx] Buffer (literal) of length 4392
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 18 FETCH (UID 14228 FLAGS () RFC822.SIZE 5231
INTERNALDATE "30-Jun-2015 03:22:09 +0200" BODY[] {5231}
IMAP: 09:09:17 [rx] Buffer (literal) of length 2585
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 2646
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 19 FETCH (UID 14229 FLAGS () RFC822.SIZE 19076
INTERNALDATE "30-Jun-2015 06:37:43 +0200" BODY[] {19076}
IMAP: 09:09:17 [rx] Buffer (literal) of length 5436
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 7168
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 6472
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 20 FETCH (UID 14230 FLAGS (\Seen) RFC822.SIZE 9591
INTERNALDATE "30-Jun-2015 07:19:06 +0200" BODY[] {9591}
IMAP: 09:09:17 [rx] Buffer (literal) of length 1607
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 7168
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 816
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 21 FETCH (UID 14231 FLAGS () RFC822.SIZE 20345
INTERNALDATE "30-Jun-2015 07:21:15 +0200" BODY[] {20345}
IMAP: 09:09:17 [rx] Buffer (literal) of length 7266
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 4096
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 3072
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 3072
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 2839
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 22 FETCH (UID 14232 FLAGS () RFC822.SIZE 22135
INTERNALDATE "30-Jun-2015 07:29:13 +0200" BODY[] {22135}
IMAP: 09:09:17 [rx] Buffer (literal) of length 123
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 8192
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 2048
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 6144
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 5628
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] b9w1 OK Fetch completed.
IMAP: 09:09:17 [tx] 51g5 IDLE
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] + idling
IMAP: 09:09:17 [tx] DONE
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] 51g5 OK Idle completed.
IMAP: 09:09:17 [tx] ssmg UID FETCH 1:14232 (UID FLAGS)
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] * 1 FETCH (UID 1 FLAGS (\Seen))
IMAP: 09:09:17 [db] Connection to 'imap.server.cz' closed.
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 0, ae = 5"


Pacher Dragos

-----Original Message-----
From: dovecot [mailto:dovecot-bounces at dovecot.org] On Behalf Of Robert
Schetterer
Sent: 29 June 2015 20:47
To: dovecot at dovecot.org
Subject: Re: Outlook 2013 not fetching new mail/synchronization issues

Am 29.06.2015 um 12:08 schrieb Dragos Pacher:> Hi all,
> 
sorry short in time , not reading your config

but in most cases problems on windows are based on firewall/proxies either
local or at the gateway, sometimes with other net issuses

local firewall may included in antivirus solutions, have you checked this ?
have you tried thunderbird on the same machine ?
>  
> 
> Dovecot 2.2.10 CentOS 6 64 bit.
> 
>  
> 
> We are having terrible synchronization issues with Outlook 2013 (all
> updates) on Windows 7 SP1 and 8.1 hosts (all updates).
> 
>  
> 
> Scenario: 
> 
> 1.       Emails were sent since user closed Outlook
> 
> 2.       Next day: start computer, open outlook
> 
> 3.       No new email (even though email were sent overnight)
> 
> 4.       half a day later Outlook fetches emails like nothing happened
> 
>  
> 
> Second issue: folders created or email send in Outlook 2013 does not 
> synchronize on IMAP, they remain only local ..
> 
>  
> 
> But I am mostly interested into finding a fix for the first 
> synchronization issue described in scenario. Second is also important
> 
> but I have a feeling its connected to the first.
> 
>  
> 
> Any help will be highly appreciated! 
> 
>  
> 
> dovecot.conf
> 
>  
> 
> listen = *
> 
>  
> 
> #base_dir = /var/run/dovecot
> 
>  
> 
> # Enabled mail protocols.
> 
> #protocols = pop3 imap sieve
> 
> protocols = pop3 imap
> 
>  
> 
> # User/group who owns the message files:
> 
> mail_uid = 89
> 
> mail_gid = 89
> 
>  
> 
> # Assign uid to virtual users.
> 
> first_valid_uid = 89
> 
> last_valid_uid = 89
> 
>  
> 
> mail_max_userip_connections = 200
> 
> default_client_limit = 3000
> 
>  
> 
> namespace inbox {
> 
>   separator = .
> 
>   prefix = INBOX.
> 
>   inbox = yes
> 
>     
> 
>   # These mailboxes are widely used and could perhaps be created
> automatically:
> 
>   mailbox Drafts {
> 
>     special_use = \Drafts
> 
>   }
> 
>   mailbox Junk {
> 
>     special_use = \Junk
> 
>   }
> 
>   mailbox Trash {
> 
>     special_use = \Trash
> 
>   }
> 
>  
> 
>   # For \Sent mailboxes there are two widely used names. We'll mark 
> both of
> 
>   # them as \Sent. User typically deletes one of them if duplicates 
> are created.
> 
>   mailbox Sent {
> 
>     special_use = \Sent
> 
>   }
> 
>   mailbox "Sent Messages" {
> 
>     special_use = \Sent
> 
>   }
> 
> }
> 
>  
> 
> # Logging. Reference: http://wiki2.dovecot.org/Logging
> 
> log_path = /var/log/dovecot.log
> 
> mail_debug = no
> 
> auth_verbose = no
> 
> auth_debug = no
> 
> auth_debug_passwords = no
> 
> auth_verbose_passwords = no
> 
>  
> 
> auth_worker_max_count = 2048
> 
>  
> 
> # SSL: Global settings.
> 
> # Refer to wiki site for per protocol, ip, server name SSL settings:
> 
> # http://wiki2.dovecot.org/SSL/DovecotConfiguration
> 
> ssl = yes
> 
> verbose_ssl = no
> 
> ssl_ca = </etc/ssl/savvy.cz-CA.pem
> 
> ssl_cert = </etc/ssl/savvy.cz.crt
> 
> ssl_key = </etc/ssl/savvy.cz.key
> 
>  
> 
> disable_plaintext_auth = no
> 
>  
> 
> # Mail location and mailbox format.
> 
> #mail_location = maildir:/%Lh/Maildir/:INDEX=/%Lh/Maildir/
> 
> mail_location = 
> maildir:~/Maildir:INDEX=/home/dovecotindex/%Lh/Maildir/
> 
>  
> 
> # Authentication related settings.
> 
> # Append this domain name if client gives empty realm.
> 
> auth_default_realm > 
>  
> 
> # Authentication mechanisms.
> 
> auth_mechanisms = PLAIN LOGIN
> 
>  
> 
> service imap-login {
> 
>     client_limit = 3024
> 
>     process_limit = 2048
> 
>     process_min_avail = 64
> 
>     vsz_limit = 64 M
> 
> }
> 
>                                 
> 
> service auth {
> 
>     client_limit = 3072
> 
>     
> 
>     unix_listener auth-userdb {
> 
>     }
> 
>     
> 
>     inet_listener {
> 
>                 port = 12345
> 
>     }
> 
> }
> 
>  
> 
> service imap {
> 
>   vsz_limit = 256M
> 
>   # Max. number of IMAP processes (connections)
> 
>   process_limit =  2048
> 
> #imap_idle_notify_interval = 2 mins
> 
> }
> 
>  
> 
> service pop3 {
> 
>   # Max. number of POP3 processes (connections)
> 
>   process_limit = 1024
> 
> }
> 
>  
> 
> # Virtual mail accounts.
> 
> userdb {
> 
>     args = /etc/dovecot/dovecot-mysql.conf
> 
>     driver = sql
> 
> }
> 
> passdb {
> 
>     args = /etc/dovecot/dovecot-mysql.conf
> 
>     driver = sql
> 
> }
> 
>  
> 
> plugin {
> 
>     auth_socket_path = /var/run/dovecot/auth-master
> 
>  
> 
>     # Plugin: autocreate. Create and subscribe to default IMAP folders.
> 
>     autocreate = INBOX
> 
>     autocreate2 = Sent
> 
>     autocreate3 = Trash
> 
>     autocreate4 = Drafts
> 
>     autocreate5 = Junk
> 
>     autosubscribe = INBOX
> 
>     autosubscribe2 = Sent
> 
>     autosubscribe3 = Trash
> 
>     autosubscribe4 = Drafts
> 
>     autosubscribe5 = Junk
> 
>  
> 
>     # Plugin: expire.
> 
>     expire = Trash 7 Trash/* 7 Junk 30
> 
>     expire_dict = proxy::expire
> 
>  
> 
>     # Pigeonhole managesieve service.
> 
>     # Reference: 
> http://wiki2.dovecot.org/Pigeonhole/Sieve/Configuration
> 
>     # Per-user sieve settings.
> 
>     sieve_dir = /%Lh/sieve
> 
>     sieve = /%Lh/sieve/dovecot.sieve
> 
>  
> 
>     # Global sieve settings.
> 
>     sieve_global_dir = /home/vpopmail/sieve
> 
>     sieve_global_path = /home/vpopmail/sieve/dovecot.sieve
> 
>     #sieve_before > 
>     #sieve_after > 
> }
> 
>  
> 
> service dict {
> 
>     unix_listener dict {
> 
>     #    mode = 0660
> 
>     #    user = vmail
> 
>     #    group = vmail
> 
>     }
> 
> }
> 
>  
> 
> protocol lda {
> 
>     # Reference: http://wiki2.dovecot.org/LDA
> 
>     #mail_plugins = quota sieve autocreate
> 
>     #auth_socket_path = /var/run/dovecot/auth-master
> 
>     #log_path = /var/log/sieve.log
> 
>     #lda_mailbox_autocreate = yes
> 
>     #postmaster_address = root
> 
> }
> 
> protocol imap {
> 
>     mail_max_userip_connections = 2048
> 
>     imap_client_workarounds = tb-extra-mailbox-sep
> 
>     #mail_plugins = quota imap_quota autocreate
> 
>     #mail_plugins = autocreate
> 
>  
> 
> }
> 
> protocol pop3 {
> 
>     #mail_plugins = quota
> 
>     pop3_uidl_format = UID%u-%v
> 
>     pop3_client_workarounds = outlook-no-nuls oe-ns-eoh
> 
> }
> 
>  
> 
>  
> 
> Regards,
> 
>  
> 
>  
> 
> Pacher Dragos
> 
>  
> 


Best Regards
MfG Robert Schetterer

--
[*] sys4 AG

http://sys4.de, +49 (89) 30 90 46 64
Franziskanerstra?e 15, 81669 M?nchen

Sitz der Gesellschaft: M?nchen, Amtsgericht M?nchen: HRB 199263
Vorstand: Patrick Ben Koetter, Marc Schiffbauer
Aufsichtsratsvorsitzender: Florian Kirstein

Jerry

2015-Jun-30 09:59 UTC

head link

Outlook 2013 not fetching new mail/synchronization issues

On Tue, 30 Jun 2015 10:29:38 +0300, Dragos Pacher stated:
>There were new emails overnight and both Thunderbird and Roundcube displayed
>them.
>
>I enabled Outlook debug mode and please find 2 logs of Send/Receive with no
>new emails.
It appears that Outlook considers these messages as all ready having been
seen. In any case, I would suggest that you try either of these two MS
Forums: (The first one is probably better)

http://answers.microsoft.com/en-us/outlook_com/forum?auth=1

http://www.msofficeforums.com/outlook/

Post all of the info, etcetera. They might bump you up to the tech forum,
which would be a good thing.

Post your results back here. I am interested in finding out your problem,
since I have a similar setup sans any problem.

-- 
Jerry

Dragos Pacher

2015-Jun-30 11:06 UTC

head link

Outlook 2013 not fetching new mail/synchronization issues

There is also an antivirus running on client with antispam module. I will
try to disable it and see
if there is any change.

Pacher Dragos

-----Original Message-----
From: dovecot [mailto:dovecot-bounces at dovecot.org] On Behalf Of Dragos
Pacher
Sent: 30 June 2015 10:30
To: 'Robert Schetterer'; dovecot at dovecot.org; jerry at seibercom.net
Subject: RE: Outlook 2013 not fetching new mail/synchronization issues

Hi all,

Robert, Jerry, 

There were new emails overnight and both Thunderbird and Roundcube displayed
them.

I enabled Outlook debug mode and please find 2 logs of Send/Receive with no
new emails.

Scroll below to see 3rd log with "workaround" and mails downloaded.

"Intializing connection [1C7E2830]

IMAP: 08:53:03 [db] Setting internal codepage to 1200

IMAP: 08:53:03 [db] Connecting to 'imap.server.cz' on port 993.
IMAP: 08:53:03 [db] OnNotify: asOld = 0, asNew = 2, ae = 0
IMAP: 08:53:03 [db] srv_name = "imap.server.cz" srv_addr =
193.x.y.z:993
IMAP: 08:53:03 [db] OnNotify: asOld = 2, asNew = 3, ae = 1
IMAP: 08:53:03 [db] OnNotify: asOld = 3, asNew = 4, ae = 0
IMAP: 08:53:03 [db] Negotiating secure connection with 'Microsoft Unified
Security Protocol Provider'.
IMAP: 08:53:03 [db] OnNotify: asOld = 4, asNew = 6, ae = 2
IMAP: 08:53:03 [db] OnNotify: asOld = 6, asNew = 6, ae = 4
IMAP: 08:53:03 [db] OnNotify: asOld = 6, asNew = 5, ae = 2
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR
LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
IMAP: 08:53:04 [tx] ozzj CAPABILITY
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN
IMAP: 08:53:04 [rx] ozzj OK Pre-login capabilities listed, post-login
capabilities have more.
IMAP: 08:53:04 [tx] LOGIN command sent
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS
THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT
SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE
IMAP: 08:53:04 [rx] 4yl7 OK Logged in
IMAP: 08:53:04 [tx] 0lgo IDLE
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] + idling
IMAP: 08:53:04 [tx] DONE
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] 0lgo OK Idle completed.
IMAP: 08:53:04 [tx] xf8u LIST "" "INBOX."
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] xf8u OK List completed.
IMAP: 08:53:04 [tx] sgh4 CREATE "INBOX."
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] sgh4 NO [ALREADYEXISTS] Mailbox already exists
IMAP: 08:53:04 [tx] r7t0 IDLE
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] + idling
IMAP: 08:53:04 [tx] DONE
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] r7t0 OK Idle completed.
IMAP: 08:53:04 [tx] 4prg ID ("name" "Microsoft Outlook"
"version"
"15.0.4727.1000")
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] * ID ("name" "Dovecot")
IMAP: 08:53:04 [rx] 4prg OK ID completed.
IMAP: 08:53:04 [tx] 3kjk IDLE
IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:04 [rx] + idling
IMAP: 08:53:59 [tx] DONE
IMAP: 08:53:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 08:53:59 [rx] 3kjk OK Idle completed.
IMAP: 08:53:59 [tx] 4i0o LOGOUT
IMAP: 08:53:59 [db] Connection to 'imap.server.cz' closed.
IMAP: 08:53:59 [db] OnNotify: asOld = 5, asNew = 0, ae = 5"

Another send/receive not seeing any new email

"Intializing connection [127E8EC0]

IMAP: 09:09:14 [db] Setting internal codepage to 1200

IMAP: 09:09:14 [db] Connecting to 'imap.server.cz' on port 993.
IMAP: 09:09:14 [db] OnNotify: asOld = 0, asNew = 4, ae = 0
IMAP: 09:09:14 [db] Negotiating secure connection with 'Microsoft Unified
Security Protocol Provider'.
IMAP: 09:09:14 [db] OnNotify: asOld = 4, asNew = 6, ae = 2
IMAP: 09:09:14 [db] OnNotify: asOld = 6, asNew = 6, ae = 4
IMAP: 09:09:14 [db] OnNotify: asOld = 6, asNew = 5, ae = 2
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR
LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
IMAP: 09:09:15 [tx] nj2r CAPABILITY
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN
IMAP: 09:09:15 [rx] nj2r OK Pre-login capabilities listed, post-login
capabilities have more.
IMAP: 09:09:15 [tx] LOGIN command sent
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS
THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT
SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE
IMAP: 09:09:15 [rx] mvv9 OK Logged in
IMAP: 09:09:15 [tx] ugks IDLE
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] + idling
IMAP: 09:09:15 [tx] DONE
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] ugks OK Idle completed.
IMAP: 09:09:15 [tx] wrwq SELECT "INBOX.Sent"
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:15 [rx] * FLAGS (\Answered \Flagged \Deleted \Seen \Draft)
IMAP: 09:09:15 [db] Connection to 'imap.server.cz' closed.
IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 0, ae = 5"


Then I used the following "workaround" to force Outlook get new
emails:
click several times (> 5, 10) in between Send/Receive, Inbox and Sent.

"Intializing connection [1C7E27F8]

IMAP: 09:08:57 [db] Setting internal codepage to 1200

IMAP: 09:08:57 [db] Connecting to 'imap.server.cz' on port 993.
IMAP: 09:08:57 [db] OnNotify: asOld = 0, asNew = 2, ae = 0
IMAP: 09:08:57 [db] srv_name = "imap.server.cz" srv_addr =
193.x.y.z:993
IMAP: 09:08:57 [db] OnNotify: asOld = 2, asNew = 3, ae = 1
IMAP: 09:08:57 [db] OnNotify: asOld = 3, asNew = 4, ae = 0
IMAP: 09:08:57 [db] Negotiating secure connection with 'Microsoft Unified
Security Protocol Provider'.
IMAP: 09:08:57 [db] OnNotify: asOld = 4, asNew = 6, ae = 2
IMAP: 09:08:57 [db] OnNotify: asOld = 6, asNew = 6, ae = 4
IMAP: 09:08:57 [db] OnNotify: asOld = 6, asNew = 5, ae = 2
IMAP: 09:08:57 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:57 [rx] * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR
LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
IMAP: 09:08:57 [tx] 4t2h CAPABILITY
IMAP: 09:08:57 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:57 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN
IMAP: 09:08:57 [rx] 4t2h OK Pre-login capabilities listed, post-login
capabilities have more.
IMAP: 09:08:57 [tx] LOGIN command sent
IMAP: 09:08:57 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:57 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS
ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS
THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT
SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE
IMAP: 09:08:57 [rx] ynxe OK Logged in
IMAP: 09:08:57 [tx] wmsb IDLE
IMAP: 09:08:57 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:57 [rx] + idling
IMAP: 09:08:59 [tx] DONE
IMAP: 09:08:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:59 [rx] wmsb OK Idle completed.
IMAP: 09:08:59 [tx] 65vu ID ("name" "Microsoft Outlook"
"version"
"15.0.4727.1000")
IMAP: 09:08:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:59 [rx] * ID ("name" "Dovecot")
IMAP: 09:08:59 [rx] 65vu OK ID completed.
IMAP: 09:08:59 [tx] 44jb IDLE
IMAP: 09:08:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:08:59 [rx] + idling
IMAP: 09:09:16 [tx] DONE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] 44jb OK Idle completed.
IMAP: 09:09:16 [tx] u83i SELECT "INBOX"
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] * FLAGS (\Answered \Flagged \Deleted \Seen \Draft
$Forwarded)
IMAP: 09:09:16 [rx] * OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen
\Draft $Forwarded \*)] Flags permitted.
IMAP: 09:09:16 [rx] * 22 EXISTS
IMAP: 09:09:16 [rx] * 0 RECENT
IMAP: 09:09:16 [rx] * OK [UNSEEN 12] First unseen.
IMAP: 09:09:16 [rx] * OK [UIDVALIDITY 1426675851] UIDs valid
IMAP: 09:09:16 [rx] * OK [UIDNEXT 14233] Predicted next UID
IMAP: 09:09:16 [rx] u83i OK [READ-WRITE] Select completed (0.000 secs).
IMAP: 09:09:16 [tx] 2kqy IDLE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] + idling
IMAP: 09:09:16 [tx] DONE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] 2kqy OK Idle completed.
IMAP: 09:09:16 [tx] j5st FETCH 22 (UID)
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] * 22 FETCH (UID 14232)
IMAP: 09:09:16 [rx] j5st OK Fetch completed.
IMAP: 09:09:16 [tx] 0ejn IDLE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] + idling
IMAP: 09:09:16 [tx] DONE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] 0ejn OK Idle completed.
IMAP: 09:09:16 [tx] cm5u UID SEARCH UID 14221:14232 SINCE 28-Jun-2015
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] * SEARCH 14221 14222 14223 14224 14225 14226 14227 14228
14229 14230 14231 14232
IMAP: 09:09:16 [rx] cm5u OK Search completed (0.000 secs).
IMAP: 09:09:16 [tx] a974 IDLE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] + idling
IMAP: 09:09:16 [tx] DONE
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] a974 OK Idle completed.
IMAP: 09:09:16 [tx] b9w1 UID FETCH 14221:14232 (UID FLAGS RFC822.SIZE
BODY.PEEK[] INTERNALDATE)
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] * 11 FETCH (UID 14221 FLAGS (\Seen) RFC822.SIZE 32537
INTERNALDATE "29-Jun-2015 14:48:16 +0200" BODY[] {32537}
IMAP: 09:09:16 [rx] Buffer (literal) of length 6032
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] Buffer (literal) of length 6144
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] Buffer (literal) of length 3072
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] Buffer (literal) of length 7168
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] Buffer (literal) of length 3072
IMAP: 09:09:16 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:16 [rx] Buffer (literal) of length 3072
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 3072
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 905
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 12 FETCH (UID 14222 FLAGS () RFC822.SIZE 19716
INTERNALDATE "29-Jun-2015 14:51:35 +0200" BODY[] {19716}
IMAP: 09:09:17 [rx] Buffer (literal) of length 2057
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 8183
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 7168
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 1024
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 1284
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 13 FETCH (UID 14223 FLAGS () RFC822.SIZE 13770
INTERNALDATE "29-Jun-2015 16:16:00 +0200" BODY[] {13770}
IMAP: 09:09:17 [rx] Buffer (literal) of length 1678
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 8192
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 3900
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 14 FETCH (UID 14224 FLAGS () RFC822.SIZE 12923
INTERNALDATE "29-Jun-2015 16:30:49 +0200" BODY[] {12923}
IMAP: 09:09:17 [rx] Buffer (literal) of length 3158
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 8192
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 1573
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 15 FETCH (UID 14225 FLAGS () RFC822.SIZE 11058
INTERNALDATE "29-Jun-2015 19:47:54 +0200" BODY[] {11058}
IMAP: 09:09:17 [rx] Buffer (literal) of length 5485
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 5573
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 16 FETCH (UID 14226 FLAGS () RFC822.SIZE 4534
INTERNALDATE "30-Jun-2015 01:48:51 +0200" BODY[] {4534}
IMAP: 09:09:17 [rx] Buffer (literal) of length 1487
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 3047
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] * 17 FETCH (UID 14227 FLAGS () RFC822.SIZE 4392
INTERNALDATE "30-Jun-2015 03:17:24 +0200" BODY[] {4392}
IMAP: 09:09:17 [rx] Buffer (literal) of length 4392
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 18 FETCH (UID 14228 FLAGS () RFC822.SIZE 5231
INTERNALDATE "30-Jun-2015 03:22:09 +0200" BODY[] {5231}
IMAP: 09:09:17 [rx] Buffer (literal) of length 2585
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 2646
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 19 FETCH (UID 14229 FLAGS () RFC822.SIZE 19076
INTERNALDATE "30-Jun-2015 06:37:43 +0200" BODY[] {19076}
IMAP: 09:09:17 [rx] Buffer (literal) of length 5436
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 7168
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 6472
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 20 FETCH (UID 14230 FLAGS (\Seen) RFC822.SIZE 9591
INTERNALDATE "30-Jun-2015 07:19:06 +0200" BODY[] {9591}
IMAP: 09:09:17 [rx] Buffer (literal) of length 1607
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 7168
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 816
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 21 FETCH (UID 14231 FLAGS () RFC822.SIZE 20345
INTERNALDATE "30-Jun-2015 07:21:15 +0200" BODY[] {20345}
IMAP: 09:09:17 [rx] Buffer (literal) of length 7266
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 4096
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 3072
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 3072
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 2839
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 22 FETCH (UID 14232 FLAGS () RFC822.SIZE 22135
INTERNALDATE "30-Jun-2015 07:29:13 +0200" BODY[] {22135}
IMAP: 09:09:17 [rx] Buffer (literal) of length 123
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 8192
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 2048
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 6144
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 5628
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] b9w1 OK Fetch completed.
IMAP: 09:09:17 [tx] 51g5 IDLE
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] + idling
IMAP: 09:09:17 [tx] DONE
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] 51g5 OK Idle completed.
IMAP: 09:09:17 [tx] ssmg UID FETCH 1:14232 (UID FLAGS)
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] * 1 FETCH (UID 1 FLAGS (\Seen))
IMAP: 09:09:17 [db] Connection to 'imap.server.cz' closed.
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 0, ae = 5"


Pacher Dragos

-----Original Message-----
From: dovecot [mailto:dovecot-bounces at dovecot.org] On Behalf Of Robert
Schetterer
Sent: 29 June 2015 20:47
To: dovecot at dovecot.org
Subject: Re: Outlook 2013 not fetching new mail/synchronization issues

Am 29.06.2015 um 12:08 schrieb Dragos Pacher:> Hi all,
> 
sorry short in time , not reading your config

but in most cases problems on windows are based on firewall/proxies either
local or at the gateway, sometimes with other net issuses

local firewall may included in antivirus solutions, have you checked this ?
have you tried thunderbird on the same machine ?
>  
> 
> Dovecot 2.2.10 CentOS 6 64 bit.
> 
>  
> 
> We are having terrible synchronization issues with Outlook 2013 (all
> updates) on Windows 7 SP1 and 8.1 hosts (all updates).
> 
>  
> 
> Scenario: 
> 
> 1.       Emails were sent since user closed Outlook
> 
> 2.       Next day: start computer, open outlook
> 
> 3.       No new email (even though email were sent overnight)
> 
> 4.       half a day later Outlook fetches emails like nothing happened
> 
>  
> 
> Second issue: folders created or email send in Outlook 2013 does not 
> synchronize on IMAP, they remain only local ..
> 
>  
> 
> But I am mostly interested into finding a fix for the first 
> synchronization issue described in scenario. Second is also important
> 
> but I have a feeling its connected to the first.
> 
>  
> 
> Any help will be highly appreciated! 
> 
>  
> 
> dovecot.conf
> 
>  
> 
> listen = *
> 
>  
> 
> #base_dir = /var/run/dovecot
> 
>  
> 
> # Enabled mail protocols.
> 
> #protocols = pop3 imap sieve
> 
> protocols = pop3 imap
> 
>  
> 
> # User/group who owns the message files:
> 
> mail_uid = 89
> 
> mail_gid = 89
> 
>  
> 
> # Assign uid to virtual users.
> 
> first_valid_uid = 89
> 
> last_valid_uid = 89
> 
>  
> 
> mail_max_userip_connections = 200
> 
> default_client_limit = 3000
> 
>  
> 
> namespace inbox {
> 
>   separator = .
> 
>   prefix = INBOX.
> 
>   inbox = yes
> 
>     
> 
>   # These mailboxes are widely used and could perhaps be created
> automatically:
> 
>   mailbox Drafts {
> 
>     special_use = \Drafts
> 
>   }
> 
>   mailbox Junk {
> 
>     special_use = \Junk
> 
>   }
> 
>   mailbox Trash {
> 
>     special_use = \Trash
> 
>   }
> 
>  
> 
>   # For \Sent mailboxes there are two widely used names. We'll mark 
> both of
> 
>   # them as \Sent. User typically deletes one of them if duplicates 
> are created.
> 
>   mailbox Sent {
> 
>     special_use = \Sent
> 
>   }
> 
>   mailbox "Sent Messages" {
> 
>     special_use = \Sent
> 
>   }
> 
> }
> 
>  
> 
> # Logging. Reference: http://wiki2.dovecot.org/Logging
> 
> log_path = /var/log/dovecot.log
> 
> mail_debug = no
> 
> auth_verbose = no
> 
> auth_debug = no
> 
> auth_debug_passwords = no
> 
> auth_verbose_passwords = no
> 
>  
> 
> auth_worker_max_count = 2048
> 
>  
> 
> # SSL: Global settings.
> 
> # Refer to wiki site for per protocol, ip, server name SSL settings:
> 
> # http://wiki2.dovecot.org/SSL/DovecotConfiguration
> 
> ssl = yes
> 
> verbose_ssl = no
> 
> ssl_ca = </etc/ssl/savvy.cz-CA.pem
> 
> ssl_cert = </etc/ssl/savvy.cz.crt
> 
> ssl_key = </etc/ssl/savvy.cz.key
> 
>  
> 
> disable_plaintext_auth = no
> 
>  
> 
> # Mail location and mailbox format.
> 
> #mail_location = maildir:/%Lh/Maildir/:INDEX=/%Lh/Maildir/
> 
> mail_location > maildir:~/Maildir:INDEX=/home/dovecotindex/%Lh/Maildir/
> 
>  
> 
> # Authentication related settings.
> 
> # Append this domain name if client gives empty realm.
> 
> auth_default_realm > 
>  
> 
> # Authentication mechanisms.
> 
> auth_mechanisms = PLAIN LOGIN
> 
>  
> 
> service imap-login {
> 
>     client_limit = 3024
> 
>     process_limit = 2048
> 
>     process_min_avail = 64
> 
>     vsz_limit = 64 M
> 
> }
> 
>                                 
> 
> service auth {
> 
>     client_limit = 3072
> 
>     
> 
>     unix_listener auth-userdb {
> 
>     }
> 
>     
> 
>     inet_listener {
> 
>                 port = 12345
> 
>     }
> 
> }
> 
>  
> 
> service imap {
> 
>   vsz_limit = 256M
> 
>   # Max. number of IMAP processes (connections)
> 
>   process_limit =  2048
> 
> #imap_idle_notify_interval = 2 mins
> 
> }
> 
>  
> 
> service pop3 {
> 
>   # Max. number of POP3 processes (connections)
> 
>   process_limit = 1024
> 
> }
> 
>  
> 
> # Virtual mail accounts.
> 
> userdb {
> 
>     args = /etc/dovecot/dovecot-mysql.conf
> 
>     driver = sql
> 
> }
> 
> passdb {
> 
>     args = /etc/dovecot/dovecot-mysql.conf
> 
>     driver = sql
> 
> }
> 
>  
> 
> plugin {
> 
>     auth_socket_path = /var/run/dovecot/auth-master
> 
>  
> 
>     # Plugin: autocreate. Create and subscribe to default IMAP folders.
> 
>     autocreate = INBOX
> 
>     autocreate2 = Sent
> 
>     autocreate3 = Trash
> 
>     autocreate4 = Drafts
> 
>     autocreate5 = Junk
> 
>     autosubscribe = INBOX
> 
>     autosubscribe2 = Sent
> 
>     autosubscribe3 = Trash
> 
>     autosubscribe4 = Drafts
> 
>     autosubscribe5 = Junk
> 
>  
> 
>     # Plugin: expire.
> 
>     expire = Trash 7 Trash/* 7 Junk 30
> 
>     expire_dict = proxy::expire
> 
>  
> 
>     # Pigeonhole managesieve service.
> 
>     # Reference: 
> http://wiki2.dovecot.org/Pigeonhole/Sieve/Configuration
> 
>     # Per-user sieve settings.
> 
>     sieve_dir = /%Lh/sieve
> 
>     sieve = /%Lh/sieve/dovecot.sieve
> 
>  
> 
>     # Global sieve settings.
> 
>     sieve_global_dir = /home/vpopmail/sieve
> 
>     sieve_global_path = /home/vpopmail/sieve/dovecot.sieve
> 
>     #sieve_before > 
>     #sieve_after > 
> }
> 
>  
> 
> service dict {
> 
>     unix_listener dict {
> 
>     #    mode = 0660
> 
>     #    user = vmail
> 
>     #    group = vmail
> 
>     }
> 
> }
> 
>  
> 
> protocol lda {
> 
>     # Reference: http://wiki2.dovecot.org/LDA
> 
>     #mail_plugins = quota sieve autocreate
> 
>     #auth_socket_path = /var/run/dovecot/auth-master
> 
>     #log_path = /var/log/sieve.log
> 
>     #lda_mailbox_autocreate = yes
> 
>     #postmaster_address = root
> 
> }
> 
> protocol imap {
> 
>     mail_max_userip_connections = 2048
> 
>     imap_client_workarounds = tb-extra-mailbox-sep
> 
>     #mail_plugins = quota imap_quota autocreate
> 
>     #mail_plugins = autocreate
> 
>  
> 
> }
> 
> protocol pop3 {
> 
>     #mail_plugins = quota
> 
>     pop3_uidl_format = UID%u-%v
> 
>     pop3_client_workarounds = outlook-no-nuls oe-ns-eoh
> 
> }
> 
>  
> 
>  
> 
> Regards,
> 
>  
> 
>  
> 
> Pacher Dragos
> 
>  
> 


Best Regards
MfG Robert Schetterer

--
[*] sys4 AG

http://sys4.de, +49 (89) 30 90 46 64
Franziskanerstra?e 15, 81669 M?nchen

Sitz der Gesellschaft: M?nchen, Amtsgericht M?nchen: HRB 199263
Vorstand: Patrick Ben Koetter, Marc Schiffbauer
Aufsichtsratsvorsitzender: Florian Kirstein

Dragos Pacher

2015-Jun-30 11:07 UTC

head link

Outlook 2013 not fetching new mail/synchronization issues

Ok,

I will try there too. So, this is not Dovecot related ?

Pacher Dragos

-----Original Message-----
From: dovecot [mailto:dovecot-bounces at dovecot.org] On Behalf Of Jerry
Sent: 30 June 2015 13:00
To: Dovecot Mailing List
Subject: Re: Outlook 2013 not fetching new mail/synchronization issues

On Tue, 30 Jun 2015 10:29:38 +0300, Dragos Pacher stated:
>There were new emails overnight and both Thunderbird and Roundcube 
>displayed them.
>
>I enabled Outlook debug mode and please find 2 logs of Send/Receive 
>with no new emails.
It appears that Outlook considers these messages as all ready having been seen.
In any case, I would suggest that you try either of these two MS
Forums: (The first one is probably better)

http://answers.microsoft.com/en-us/outlook_com/forum?auth=1

http://www.msofficeforums.com/outlook/

Post all of the info, etcetera. They might bump you up to the tech forum, which
would be a good thing.

Post your results back here. I am interested in finding out your problem, since
I have a similar setup sans any problem.

--
Jerry

Robert Schetterer

2015-Jun-30 15:05 UTC

head link

Outlook 2013 not fetching new mail/synchronization issues

Am 30.06.2015 um 13:06 schrieb Dragos Pacher:> There is also an antivirus running on client with antispam module. I will
> try to disable it and see
> if there is any change.
> 
> Pacher Dragos
yeah most problems are depend to such software


Best Regards
MfG Robert Schetterer

-- 
[*] sys4 AG

http://sys4.de, +49 (89) 30 90 46 64
Franziskanerstra?e 15, 81669 M?nchen

Sitz der Gesellschaft: M?nchen, Amtsgericht M?nchen: HRB 199263
Vorstand: Patrick Ben Koetter, Marc Schiffbauer
Aufsichtsratsvorsitzender: Florian Kirstein

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