On 06/22/2015 05:14 PM, Fred Smith wrote:> On Mon, Jun 22, 2015 at 03:52:17PM -0400, ken wrote: >> On 06/22/2015 02:51 PM, Fred Smith wrote: >>> On Mon, Jun 22, 2015 at 02:30:00PM -0400, ken wrote: >>>> On 06/22/2015 12:43 PM, Scott Robbins wrote: >>>>> On Mon, Jun 22, 2015 at 11:31:34AM -0400, ken wrote: >>>>>> For some reason the "tech support" people at Hewlett-Packard don't >>>>>> know what the default password is to access their printer's embedded >>>>>> web server (EWS). I got it myself from the installation manual six >>>>>> months ago and immediately set my own password which I have used >>>>>> since then, so I no longer remember what the default is. (It's >>>>>> really a longer story than that, but....) So I was just hoping that >>>>>> someone here might know what that default password is. Mine is an >>>>>> Officejet Pro 8620, but perhaps some other, recent HP printer >>>>>> default password would work. (Yes, I've already tried various >>>>>> versions of "admin", an empty password, and others, but just not >>>>>> anything which has worked.) >>>>> >>>>> Judging from this thread, there may not be one. >>> >>> if you got it from the manual, six months ago, have you looked there >>> again to find out what it is, so you could try it now? >> >> Fred, really? If that were an option for me, don't you think I >> would have done that? > > You didn't mention whether you had or not, and I know that's the > kind of silly mistake some people make (like, e.g., me) so I didn't > see the harm in asking. > > the answer is probably going to turn out to be something alarmingly > silly (it just has that feel to it), so what's the harm of a silly > suggestion? >No harm. That suggestion just seemed very patronizing, something someone would say to someone five years old. I've already gotten five hours of that and the most idiotic and absurd comments and suggestions from HP's tech support. True, I didn't mention that the manual's gone missing. But I thought that fact would be obvious and not in need of explaining.
On Mon, 2015-06-22 at 17:22 -0400, ken wrote: <snip>> True, I didn't mention that the manual's gone missing. But I thought > that fact would be obvious and not in need of explaining.This may be silly too, but is the manual availble on-line, say as a PDF? That may be your slvation? HTH, Bill
On 06/22/2015 05:45 PM, Bill Maltby (C4B) wrote:> On Mon, 2015-06-22 at 17:22 -0400, ken wrote: > <snip> >> True, I didn't mention that the manual's gone missing. But I thought >> that fact would be obvious and not in need of explaining. > > This may be silly too, but is the manual availble on-line, say as a PDF? > > That may be your slvation? > > HTH, > BillI've downloaded and searched and read (the parts on the EWS) from four (4) PDFs, all specifically for the 8620, and didn't find any mention of a default password for the EWS. Obviously I searched separately after "ews", "password", and "admin"... but zilch. It would be weird if the one doc containing that info didn't make it onto the web, but I suppose anything is possible. Or perhaps I just haven't found the PDF of that one doc yet. (HP's site only has three docs, akaik.)
On Mon, 2015-06-22 at 17:22 -0400, ken wrote:> True, I didn't mention that the manual's gone missing. But I thought > that fact would be obvious and not in need of explaining.As soon as I get a new product, I get a PDF version of the manual and store in a specific database. Some manufacturers are reluctant to provide a PDF version, but the effort means I always have access to the original instructions. -- Regards, Paul. England, EU. England's place is in the European Union.
On 06/22/15 17:22, ken wrote:> On 06/22/2015 05:14 PM, Fred Smith wrote: >> On Mon, Jun 22, 2015 at 03:52:17PM -0400, ken wrote: >>> On 06/22/2015 02:51 PM, Fred Smith wrote: >>>> On Mon, Jun 22, 2015 at 02:30:00PM -0400, ken wrote: >>>>> On 06/22/2015 12:43 PM, Scott Robbins wrote: >>>>>> On Mon, Jun 22, 2015 at 11:31:34AM -0400, ken wrote: >>>>>>> For some reason the "tech support" people at Hewlett-Packard don't >>>>>>> know what the default password is to access their printer's embedded >>>>>>> web server (EWS). I got it myself from the installation manual six >>>>>>> months ago and immediately set my own password which I have used >>>>>>> since then, so I no longer remember what the default is. (It's >>>>>>> really a longer story than that, but....) So I was just hoping that >>>>>>> someone here might know what that default password is. Mine is an >>>>>>> Officejet Pro 8620, but perhaps some other, recent HP printer >>>>>>> default password would work. (Yes, I've already tried various >>>>>>> versions of "admin", an empty password, and others, but just not >>>>>>> anything which has worked.) >>>>>> >>>>>> Judging from this thread, there may not be one. >>>> >>>> if you got it from the manual, six months ago, have you looked there >>>> again to find out what it is, so you could try it now? >>> >>> Fred, really? If that were an option for me, don't you think I >>> would have done that? >> >> You didn't mention whether you had or not, and I know that's the >> kind of silly mistake some people make (like, e.g., me) so I didn't >> see the harm in asking. >> >> the answer is probably going to turn out to be something alarmingly >> silly (it just has that feel to it), so what's the harm of a silly >> suggestion? >> > > No harm. That suggestion just seemed very patronizing, something > someone would say to someone five years old. I've already gotten five > hours of that and the most idiotic and absurd comments and suggestions > from HP's tech support. > > True, I didn't mention that the manual's gone missing. But I thought > that fact would be obvious and not in need of explaining. > _______________________________________________ > CentOS mailing list > CentOS at centos.org > http://lists.centos.org/mailman/listinfo/centos >Another maybe stupid suggestion, but have you tried downloading the manual from the HP support server? I just did and the only password that it mentions is the wireless network password that it says is available on the control panel of the printer. The manual does say that a password might be required to access the EWS if the wireless security feature is turned on. Maybe it's the wireless password accessible through the control panel? -- _ ?v? /(_)\ ^ ^ Mark LaPierre Registered Linux user No #267004 https://linuxcounter.net/ ****
On 06/22/2015 06:51 PM, Always Learning wrote:> > On Mon, 2015-06-22 at 17:22 -0400, ken wrote: > >> True, I didn't mention that the manual's gone missing. But I thought >> that fact would be obvious and not in need of explaining. > > As soon as I get a new product, I get a PDF version of the manual and > store in a specific database. Some manufacturers are reluctant to > provide a PDF version, but the effort means I always have access to the > original instructions. >Two things I've learned from this: In addition to noting the new password you give to a device, also note along with it the default password to it. You never know when some tech support person is going to tell you -- or for some other reason you might need -- to reset a device back to defaults. Secondly, don't rely on tech support to be able to say what that default password is.
On 06/22/2015 09:49 PM, Mark LaPierre wrote:> On 06/22/15 17:22, ken wrote: >> On 06/22/2015 05:14 PM, Fred Smith wrote: >>> On Mon, Jun 22, 2015 at 03:52:17PM -0400, ken wrote: >>>> On 06/22/2015 02:51 PM, Fred Smith wrote: >>>>> On Mon, Jun 22, 2015 at 02:30:00PM -0400, ken wrote: >>>>>> On 06/22/2015 12:43 PM, Scott Robbins wrote: >>>>>>> On Mon, Jun 22, 2015 at 11:31:34AM -0400, ken wrote: >>>>>>>> For some reason the "tech support" people at Hewlett-Packard don't >>>>>>>> know what the default password is to access their printer's embedded >>>>>>>> web server (EWS). I got it myself from the installation manual six >>>>>>>> months ago and immediately set my own password which I have used >>>>>>>> since then, so I no longer remember what the default is. (It's >>>>>>>> really a longer story than that, but....) So I was just hoping that >>>>>>>> someone here might know what that default password is. Mine is an >>>>>>>> Officejet Pro 8620, but perhaps some other, recent HP printer >>>>>>>> default password would work. (Yes, I've already tried various >>>>>>>> versions of "admin", an empty password, and others, but just not >>>>>>>> anything which has worked.) >>>>>>> >>>>>>> Judging from this thread, there may not be one. >>>>> >>>>> if you got it from the manual, six months ago, have you looked there >>>>> again to find out what it is, so you could try it now? >>>> >>>> Fred, really? If that were an option for me, don't you think I >>>> would have done that? >>> >>> You didn't mention whether you had or not, and I know that's the >>> kind of silly mistake some people make (like, e.g., me) so I didn't >>> see the harm in asking. >>> >>> the answer is probably going to turn out to be something alarmingly >>> silly (it just has that feel to it), so what's the harm of a silly >>> suggestion? >>> >> >> No harm. That suggestion just seemed very patronizing, something >> someone would say to someone five years old. I've already gotten five >> hours of that and the most idiotic and absurd comments and suggestions >> from HP's tech support. >> >> True, I didn't mention that the manual's gone missing. But I thought >> that fact would be obvious and not in need of explaining. >> _______________________________________________ >> CentOS mailing list >> CentOS at centos.org >> http://lists.centos.org/mailman/listinfo/centos >> > > Another maybe stupid suggestion, but have you tried downloading the > manual from the HP support server? I just did and the only password > that it mentions is the wireless network password that it says is > available on the control panel of the printer.Yeah, it's a fine idea. I've downloaded four PDFs specifically for the 8620 from HP's site and and ran several different searches (and partially read) through all of them. (One of them is like 250 pages, so I didn't read it all, but did run searches on it.) I guess I should mention too that those searches were the most wide open allowable: non-case-sensitive and whole-or-partial-word matching on.> > The manual does say that a password might be required to access the EWS > if the wireless security feature is turned on. Maybe it's the wireless > password accessible through the control panel? >The password used in establishing a wireless connection is completely different from the one which prevents unauthorized access to the web server (EWS)... different purpose, different TCP/IP layer. While it is conceivable they might be the same password, if we think about it, it would be nonsensical. I tried it anyway. As expected, it didn't work. Don't feel bad though. One HP tech suggested exactly the same thing.