I'm attempting to install RequestTracker on CentOS 6.5. Running "make
testdeps" as recommended by RT's installation guide, I'm presented
with
lists of missing Perl modules.
One of these lines reads:
Encode >= 2.39 ...MISSING
Now, "yum whatprovides '*/Encode.pm' " informs me that that
module is
part of the core Perl distribution, and is installed on my system.
Opening the file itself reveals:
# $Id: Encode.pm,v 2.35 2009/07/13 00:49:38 dankogai Exp $
so I know that I have version 2.35 of that module installed, and
obviously that's < 2.39. So I need to get 2.39 installed.
What is the correct way to do this on CentOS? The last time I had to do
anything like this, it was on a Debian box, I went through the process
recommended by the guys in #perl, and was left with a broken system
that was a real joy to piece back together...
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Am 04.02.2014 um 22:49 schrieb Michael Mol <mikemol at gmail.com>:> I'm attempting to install RequestTracker on CentOS 6.5. Running "make > testdeps" as recommended by RT's installation guide, I'm presented with > lists of missing Perl modules. > > One of these lines reads: > > Encode >= 2.39 ...MISSING > > > Now, "yum whatprovides '*/Encode.pm' " informs me that that module is > part of the core Perl distribution, and is installed on my system. > Opening the file itself reveals: > > # $Id: Encode.pm,v 2.35 2009/07/13 00:49:38 dankogai Exp $ > > so I know that I have version 2.35 of that module installed, and > obviously that's < 2.39. So I need to get 2.39 installed. > > What is the correct way to do this on CentOS? The last time I had to do > anything like this, it was on a Debian box, I went through the process > recommended by the guys in #perl, and was left with a broken system > that was a real joy to piece back together?I?m not sure about CentOS. This guide: http://binarynature.blogspot.pt/2013/05/install-request-tracker-4.html suggest installing all the modules via CPAN (onto the original installation). I don?t believe this is going to work very well, once it touches modules already part of the initial installation (as in your case). Historically, you were best off with installing a perl from source into a different directory and using RT?s installer to fix all the dependencies. You can then update these modules as needed or required by security-issues / RT updates/upgrades, without interfering with the base OS update mechanism. If you choose this route, I would suggest using the NGINX+fast-cgi implementation, as you don?t have to worry about the mod_perl from base etc. Admittedly, this reduces CentOS to little more than a kernel+filesystem+sshd - but unless you find a repository that provides all the modules (well over a hundred last time I counted, significantly more if you enable all the optional dependencies) in all the right versions, all of the time, you will have a hell of a problem keeping RT running smoothly. I have no experience with Debian/Ubuntu, but I?d really only use packages in case I could package them up myself, specifically for this task.
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 02/04/2014 03:49 PM, Michael Mol wrote: Use Software Collections. There's a newer perl inside software collections, that contains a newer version of Encode for this and will meet your dependencies. There still isn't an rpm based installer for RT, but you'll be able to do things in a 'more correct' way than overwriting the system perl via cpan bundle updates. - -- Jim Perrin The CentOS Project | http://www.centos.org twitter: @BitIntegrity | GPG Key: FA09AD77 -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (GNU/Linux) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQIcBAEBAgAGBQJS8mvVAAoJEBbHyC76Ca13NLwP/39MPFIIxy8IlmelvOVb4004 PbagnplVNLFb06jwDptRQdJDwfqdLW8W/wcnD4wbaSAl4uDHRblVRB593yi/60pG aW4xC8xIo0xDpwAO2xtudFheFNWKcqEBEdT5z0g7cHAGl5io9tXh00WD0hgX/czW WfRhFgj9YuDE6TiCt/jR2EjWqW9Hw80zDzleqsfrckg2znpODrqPkCzKDFPYIBrj ojKOSjuwzikX8pRfIZfTAPiT3b9GJSwPWYLEvDLvWiraLp2Deez4Ev0fnzR2mRo3 Mejxc4XwqU0vrzgMufGdfuAVsiE1hJRQe6JBIqBy+2SGEAjimr/8f3Ixa3T76exa tC/ZOOOFncs7NyS49vtc0q9seMVgXRnhJgwVWi6hM8SO5LrOpiqsjD5Tf+yH4UAy ePBgwWRmqJhwqaAqifaAYtAlnyoIBN5wnkd6dMj0HTNtUzaO1nvsp0uUt7N2zjO2 dzGFUb9G0oTrUv6lgcLzZ5R69u5Kon5OypfNrO6NsuxITWJDpoiaGGK8ViQslMUM 0bfyUaNr+ieltvK8vx4K86LZKxb1kGfHE/wfHvRfnpFYxaJBj9bHLz/TJR8iGn1A 2nqy/VJE93fehmyQItNpZYHJyxRJQCsT/ymBIurtCXdXi4lQY8BH/oHlzmw8/5fX wDIto4bC7TaIPSZLOSt9 =ZCqb -----END PGP SIGNATURE-----