We run Asterisk 13 using the FreePBX 13.0.190.19 distro based on
CentOS-6.4. We also run HylFAX+ 5.5.3 with iaxModem 1.2.0 on the same
system with AdvantFAX as the web front-end. Our two fax lines are
configured as iax2 DEVICES.
These components have been working together through various versions
since 2013. On Tuesday last our site was subjected to a prolonged
power outage that drained our twin UPS set up flat resulting in a
power down state for the Asterisk host.
Upon power recovery the asterisk host system came up, the phone system
works, but we are now unable to receive faxes through Asterisk. We
can send faxes but not receive them. The fax line never picks up and
a redirect to a voice recording informing voice callers of their
mistake is triggered instead.
I have a trace of the asterisk 'full' log that captures one of these
failed calls and I would like some help in determining if a clue to
what has happened is contained therein. I do not wish to simply post
it to the list with getting permission since it is quiet long. But I
do need to get this resolved and I cannot fathom why the lines are not
picking up incoming faxes.
Any help would be gratefully accepted.
--
*** e-Mail is NOT a SECURE channel ***
Do NOT transmit sensitive data via e-Mail
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James B. Byrne mailto:ByrneJB at Harte-Lyne.ca
Harte & Lyne Limited http://www.harte-lyne.ca
9 Brockley Drive vox: +1 905 561 1241
Hamilton, Ontario fax: +1 905 561 0757
Canada L8E 3C3
On Thu, May 4, 2017 10:22, James B. Byrne wrote:
I am advised that it may be possible thast the astdb.sqlite3 database
may be corrupted. Are there procedures to rebuild or repair this?
Where are they documented? If not then how does one repair such?
--
*** e-Mail is NOT a SECURE channel ***
Do NOT transmit sensitive data via e-Mail
Do NOT open attachments nor follow links sent by e-Mail
James B. Byrne mailto:ByrneJB at Harte-Lyne.ca
Harte & Lyne Limited http://www.harte-lyne.ca
9 Brockley Drive vox: +1 905 561 1241
Hamilton, Ontario fax: +1 905 561 0757
Canada L8E 3C3
It depends a bit on your version of FreePBX, but here's a link to show you
how:
http://telium.ca/pages/forums/viewtopic.php?f=7&t=19
Hopefully option 1 works for you (quick and easy). If not, you'll have to
try option 2. Ignore option 3 since that's only for users of High
Availability for Asterisk (HAAst).
(I assume that if you had a full backup you would have already tried to
restore it)
-Raj-
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of James B. Byrne
Sent: Thursday, May 4, 2017 11:00 AM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] iaxModem pickup problem
On Thu, May 4, 2017 10:22, James B. Byrne wrote:
I am advised that it may be possible thast the astdb.sqlite3 database may be
corrupted. Are there procedures to rebuild or repair this?
Where are they documented? If not then how does one repair such?
--
*** e-Mail is NOT a SECURE channel ***
Do NOT transmit sensitive data via e-Mail Do NOT open attachments
nor follow links sent by e-Mail
James B. Byrne mailto:ByrneJB at Harte-Lyne.ca
Harte & Lyne Limited http://www.harte-lyne.ca
9 Brockley Drive vox: +1 905 561 1241
Hamilton, Ontario fax: +1 905 561 0757
Canada L8E 3C3
--
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