We run Asterisk 13 using the FreePBX 13.0.190.19 distro based on CentOS-6.4. We also run HylFAX+ 5.5.3 with iaxModem 1.2.0 on the same system with AdvantFAX as the web front-end. Our two fax lines are configured as iax2 DEVICES. These components have been working together through various versions since 2013. On Tuesday last our site was subjected to a prolonged power outage that drained our twin UPS set up flat resulting in a power down state for the Asterisk host. Upon power recovery the asterisk host system came up, the phone system works, but we are now unable to receive faxes through Asterisk. We can send faxes but not receive them. The fax line never picks up and a redirect to a voice recording informing voice callers of their mistake is triggered instead. I have a trace of the asterisk 'full' log that captures one of these failed calls and I would like some help in determining if a clue to what has happened is contained therein. I do not wish to simply post it to the list with getting permission since it is quiet long. But I do need to get this resolved and I cannot fathom why the lines are not picking up incoming faxes. Any help would be gratefully accepted. -- *** e-Mail is NOT a SECURE channel *** Do NOT transmit sensitive data via e-Mail Do NOT open attachments nor follow links sent by e-Mail James B. Byrne mailto:ByrneJB at Harte-Lyne.ca Harte & Lyne Limited http://www.harte-lyne.ca 9 Brockley Drive vox: +1 905 561 1241 Hamilton, Ontario fax: +1 905 561 0757 Canada L8E 3C3
On Thu, May 4, 2017 10:22, James B. Byrne wrote: I am advised that it may be possible thast the astdb.sqlite3 database may be corrupted. Are there procedures to rebuild or repair this? Where are they documented? If not then how does one repair such? -- *** e-Mail is NOT a SECURE channel *** Do NOT transmit sensitive data via e-Mail Do NOT open attachments nor follow links sent by e-Mail James B. Byrne mailto:ByrneJB at Harte-Lyne.ca Harte & Lyne Limited http://www.harte-lyne.ca 9 Brockley Drive vox: +1 905 561 1241 Hamilton, Ontario fax: +1 905 561 0757 Canada L8E 3C3
It depends a bit on your version of FreePBX, but here's a link to show you how: http://telium.ca/pages/forums/viewtopic.php?f=7&t=19 Hopefully option 1 works for you (quick and easy). If not, you'll have to try option 2. Ignore option 3 since that's only for users of High Availability for Asterisk (HAAst). (I assume that if you had a full backup you would have already tried to restore it) -Raj- -----Original Message----- From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of James B. Byrne Sent: Thursday, May 4, 2017 11:00 AM To: asterisk-users at lists.digium.com Subject: Re: [asterisk-users] iaxModem pickup problem On Thu, May 4, 2017 10:22, James B. Byrne wrote: I am advised that it may be possible thast the astdb.sqlite3 database may be corrupted. Are there procedures to rebuild or repair this? Where are they documented? If not then how does one repair such? -- *** e-Mail is NOT a SECURE channel *** Do NOT transmit sensitive data via e-Mail Do NOT open attachments nor follow links sent by e-Mail James B. Byrne mailto:ByrneJB at Harte-Lyne.ca Harte & Lyne Limited http://www.harte-lyne.ca 9 Brockley Drive vox: +1 905 561 1241 Hamilton, Ontario fax: +1 905 561 0757 Canada L8E 3C3 -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users