asterisk users - Jul 2014 - Asterisk 12.4 IMAP VM Issue - Can't move messages between folders

Hello all,
   I'm running into an issue with Asterisk 12.4 and IMAP voicemail. I 
have asterisk set up to connect to my Dovecot IMAP server and I can 
leave and retrieve messages from my inbox and old messages. However, I 
am unable to move messages between folders. I get a message from 
asterisk stating "Sorry the users mailbox can't accept more
messages".
Here is my setup:

In Voicemail.conf I have the following set:
imapgreetings=no
imapparentfolder=Voicemail
imapfolder=Voicemail.Inbox

On my imap server, I have the following folder structure:

INBOX
Sent
Junk
Drafts
Voicemail
|-Family
|-Inbox
|-Work

I did a packet capture on my imap server and found that when I go to 
move a message from Old messages to Family the following happens:
Asterisk issues a "CREATE Voicemail.Family" which succeeds with
"OK
Create completed" (The folder is successfully created if it does not 
exist, I can see it in thunderbird).
Then Asterisk issues a "COPY 1 Family" which fails with "NO
[TRYCREATE]
Mailbox Doesn't exist: Family" I don't think Asterisk is using the
value
of imapparentfolder when copying the message. The COPY command should be 
"COPY 1 Voicemail.Family".

Is there something I am missing in my configuration or is this a bug?

Thank you
-Dave

On 07/17/2014 09:46 AM, Dave Fullerton wrote:
> Hello all,
>    I'm running into an issue with Asterisk 12.4 and IMAP voicemail. I
> have asterisk set up to connect to my Dovecot IMAP server and I can
> leave and retrieve messages from my inbox and old messages. However, I
> am unable to move messages between folders. I get a message from
> asterisk stating "Sorry the users mailbox can't accept more
messages".
> Here is my setup:
>
> In Voicemail.conf I have the following set:
> imapgreetings=no
> imapparentfolder=Voicemail
> imapfolder=Voicemail.Inbox
>
> On my imap server, I have the following folder structure:
>
> INBOX
> Sent
> Junk
> Drafts
> Voicemail
> |-Family
> |-Inbox
> |-Work
>
> I did a packet capture on my imap server and found that when I go to
> move a message from Old messages to Family the following happens:
> Asterisk issues a "CREATE Voicemail.Family" which succeeds with
"OK
> Create completed" (The folder is successfully created if it does not
> exist, I can see it in thunderbird).
> Then Asterisk issues a "COPY 1 Family" which fails with "NO
[TRYCREATE]
> Mailbox Doesn't exist: Family" I don't think Asterisk is using
the value
> of imapparentfolder when copying the message. The COPY command should be
> "COPY 1 Voicemail.Family".
>
> Is there something I am missing in my configuration or is this a bug?
>
> Thank you
> -Dave
>
I think I have tracked the issue down to save_to_folder in 
app_voicemail.c. The third argument to mail_move/mail_copy needs to be 
different, but my C is not strong enough to know what I need to change 
it to. Any suggestions?

-Dave