Luis H. Forchesatto
2013-Mar-07 18:05 UTC
[asterisk-users] Extension cant pickup calls but can transfer.
Greetings. I got an extension on my Elastix who cannot pick calls on the other extensions, but It can transfer his calls to the other extensions. When this extension tries to pickup a call pressing *8 it simply does not pick it up. Transfering calls works just fine so dtmf may be not the problem. Where should I look? Any further information needed just ask. -- Att.* *** -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130307/f1ff33d4/attachment.htm>
Leandro Dardini
2013-Mar-07 18:46 UTC
[asterisk-users] Extension cant pickup calls but can transfer.
If I was in your shoes, I'll check in the elastix mailing list... Asterisk itself can't be blamed. Leandro I am typing from my mobile phone... Il giorno 07/mar/2013 19:06, "Luis H. Forchesatto" < luisforchesatto at gmail.com> ha scritto:> Greetings. > > I got an extension on my Elastix who cannot pick calls on the other > extensions, but It can transfer his calls to the other extensions. When > this extension tries to pickup a call pressing *8 it simply does not pick > it up. Transfering calls works just fine so dtmf may be not the problem. > > Where should I look? > > Any further information needed just ask. > > -- > Att.* > *** > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130307/0a6b5a95/attachment.htm>
Yves A.
2013-Mar-07 19:14 UTC
[asterisk-users] Extension cant pickup calls but can transfer.
do you have only ONE phone, that can?t pickup, or is this a general problem? is pickup configured (feature.conf) AND enabled ? regards, yves Am 07.03.2013 19:05, schrieb Luis H. Forchesatto:> Greetings. > > I got an extension on my Elastix who cannot pick calls on the other > extensions, but It can transfer his calls to the other extensions. > When this extension tries to pickup a call pressing *8 it simply does > not pick it up. Transfering calls works just fine so dtmf may be not > the problem. > > Where should I look? > > Any further information needed just ask. > > -- > Att.* > * > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130307/eb37969a/attachment.htm>
Luis H. Forchesatto
2013-Mar-07 19:28 UTC
[asterisk-users] Extension cant pickup calls but can transfer.
Its only ONE phone who doesnt pickup calls. 2013/3/7 Yves A. <yves030 at gmx.de>> do you have only ONE phone, that can?t pickup, or is this a general > problem? > is pickup configured (feature.conf) AND enabled ? > > regards, > yves > > > Am 07.03.2013 19:05, schrieb Luis H. Forchesatto: > > Greetings. > > I got an extension on my Elastix who cannot pick calls on the other > extensions, but It can transfer his calls to the other extensions. When > this extension tries to pickup a call pressing *8 it simply does not pick > it up. Transfering calls works just fine so dtmf may be not the problem. > > Where should I look? > > Any further information needed just ask. > > -- > Att.* > * > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- Att.* *** Luis H. Forchesatto Mail: luis_forchesatto at hotmail.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130307/ae4c6811/attachment.htm>
Yves A.
2013-Mar-07 19:34 UTC
[asterisk-users] Extension cant pickup calls but can transfer.
is it the same type and make of phone than one of the working ones? -> compare (dtmf) settings, firmware release etc. -> check call-group and pickup group... is the non working extension configured there? regards, yves Am 07.03.2013 20:28, schrieb Luis H. Forchesatto:> Its only ONE phone who doesnt pickup calls. > > 2013/3/7 Yves A. <yves030 at gmx.de <mailto:yves030 at gmx.de>> > > do you have only ONE phone, that can?t pickup, or is this a > general problem? > is pickup configured (feature.conf) AND enabled ? > > regards, > yves > > > Am 07.03.2013 19:05, schrieb Luis H. Forchesatto: >> Greetings. >> >> I got an extension on my Elastix who cannot pick calls on the >> other extensions, but It can transfer his calls to the other >> extensions. When this extension tries to pickup a call pressing >> *8 it simply does not pick it up. Transfering calls works just >> fine so dtmf may be not the problem. >> >> Where should I look? >> >> Any further information needed just ask. >> >> -- >> Att.* >> * >> >> >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided byhttp://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > -- > Att.* > * > Luis H. Forchesatto > Mail: luis_forchesatto at hotmail.com <mailto:luis_forchesatto at hotmail.com> > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130307/f5656b50/attachment.htm>
Luis H. Forchesatto
2013-Mar-07 19:38 UTC
[asterisk-users] Extension cant pickup calls but can transfer.
Yes, both are configured in the same ata (linksys pap2) and the configuration options are the same. Call group and pick group are the same for both too. 2013/3/7 Yves A. <yves030 at gmx.de>> is it the same type and make of phone than one of the working ones? > -> compare (dtmf) settings, firmware release etc. > > -> check call-group and pickup group... is the non working extension > configured there? > > regards, > yves > > Am 07.03.2013 20:28, schrieb Luis H. Forchesatto: > > Its only ONE phone who doesnt pickup calls. > > 2013/3/7 Yves A. <yves030 at gmx.de> > >> do you have only ONE phone, that can?t pickup, or is this a general >> problem? >> is pickup configured (feature.conf) AND enabled ? >> >> regards, >> yves >> >> >> Am 07.03.2013 19:05, schrieb Luis H. Forchesatto: >> >> Greetings. >> >> I got an extension on my Elastix who cannot pick calls on the other >> extensions, but It can transfer his calls to the other extensions. When >> this extension tries to pickup a call pressing *8 it simply does not pick >> it up. Transfering calls works just fine so dtmf may be not the problem. >> >> Where should I look? >> >> Any further information needed just ask. >> >> -- >> Att.* >> * >> >> >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> >> >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > > > -- > Att.* > * > Luis H. Forchesatto > Mail: luis_forchesatto at hotmail.com > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- Att.* *** Luis H. Forchesatto Mail: luis_forchesatto at hotmail.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130307/04957685/attachment.htm>
Yves A.
2013-Mar-07 19:46 UTC
[asterisk-users] Extension cant pickup calls but can transfer.
mmh... should work... (i think you checked double and applied any changes, right..? sometimes deleting the extension and configuring a new one can fulfil wonders...) I have no further tip... maybe elastix support or forum can help... if you are familiar with cli output and sip debugging... check cli output and sip debug output... good luck. yves Am 07.03.2013 20:38, schrieb Luis H. Forchesatto:> Yes, both are configured in the same ata (linksys pap2) and the > configuration options are the same. Call group and pick group are the > same for both too. > > 2013/3/7 Yves A. <yves030 at gmx.de <mailto:yves030 at gmx.de>> > > is it the same type and make of phone than one of the working ones? > -> compare (dtmf) settings, firmware release etc. > > -> check call-group and pickup group... is the non working > extension configured there? > > regards, > yves > > Am 07.03.2013 20:28, schrieb Luis H. Forchesatto: >> Its only ONE phone who doesnt pickup calls. >> >> 2013/3/7 Yves A. <yves030 at gmx.de <mailto:yves030 at gmx.de>> >> >> do you have only ONE phone, that can?t pickup, or is this a >> general problem? >> is pickup configured (feature.conf) AND enabled ? >> >> regards, >> yves >> >> >> Am 07.03.2013 19:05, schrieb Luis H. Forchesatto: >>> Greetings. >>> >>> I got an extension on my Elastix who cannot pick calls on >>> the other extensions, but It can transfer his calls to the >>> other extensions. When this extension tries to pickup a call >>> pressing *8 it simply does not pick it up. Transfering >>> calls works just fine so dtmf may be not the problem. >>> >>> Where should I look? >>> >>> Any further information needed just ask. >>> >>> -- >>> Att.* >>> * >>> >>> >>> >>> -- >>> _____________________________________________________________________ >>> -- Bandwidth and Colocation Provided byhttp://www.api-digital.com -- >>> New to Asterisk? Join us for a live introductory webinar every Thurs: >>> http://www.asterisk.org/hello >>> >>> asterisk-users mailing list >>> To UNSUBSCRIBE or update options visit: >>> http://lists.digium.com/mailman/listinfo/asterisk-users >> >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by >> http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar >> every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> >> >> >> >> -- >> Att.* >> * >> Luis H. Forchesatto >> Mail: luis_forchesatto at hotmail.com >> <mailto:luis_forchesatto at hotmail.com> >> >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided byhttp://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > -- > Att.* > * > Luis H. Forchesatto > Mail: luis_forchesatto at hotmail.com <mailto:luis_forchesatto at hotmail.com> > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130307/adbba9d4/attachment.htm>
A J Stiles
2013-Mar-08 08:47 UTC
[asterisk-users] Extension cant pickup calls but can transfer.
On Thursday 07 March 2013, Luis H. Forchesatto wrote:> Greetings. > > I got an extension on my Elastix who cannot pick calls on the other > extensions, but It can transfer his calls to the other extensions. When > this extension tries to pickup a call pressing *8 it simply does not pick > it up. Transfering calls works just fine so dtmf may be not the problem. > > Where should I look?/etc/asterisk/sip.conf (if it's s SIP phone); otherwise the corresponding configuration file for whatever technology it is using. Make sure that the "pickupgroup" for that extension is the same as the other extensions. Then $ sudo asterisk -x 'reload' (or enter "reload" in Asterisk CLI) to apply the change. -- AJS Answers come *after* questions.