asterisk users - Feb 2013 - Asterisk 1.8, Siemens C610IP with 3 handsets: all are ringing on incoming calls

Hi everybody,

We installed the Gigaset C610IP to one of our customer, those phone are 
natted and connects to our Asterisk 1.8.19. Each handset has is own 
account on our Asterisk, lets say Handset_102, Handset_103 and Handset_104.

Problem is this one, taken from a sip show peers:

customer102/Handset_102 xxx.yyy.zzz.153                          D   
N             5062     OK (80 ms)
customer103/Handset_103 xxx.yyy.zzz.153                          D   
N             5062     OK (70 ms)
customer104/Handset_104      xxx.yyy.zzz.153                          
D   N             5062     OK (66 ms)

As you see, all handsets are identified with the same port, which means 
that on incoming call to one handset or when transfering a call with the 
asterisk transfer feature, all 3 handsets are ringing :-(

We tried using fixed port (sample above with port 5062) as well as 
random, no changes.

We know that few of you are using those phones, how did you manage to 
solve this problem? Would be great if you could share.

Regards

-- 
Daniel

On 17/2/13 5:02 pm, Administrator TOOTAI wrote:
> customer102/Handset_102 xxx.yyy.zzz.153                          D
> N             5062     OK (80 ms)
> customer103/Handset_103 xxx.yyy.zzz.153                          D
> N             5062     OK (70 ms)
> customer104/Handset_104      xxx.yyy.zzz.153 D   N             5062
> OK (66 ms)
That's perfectly normal with these phones, and shouldn't pose a problem.
> As you see, all handsets are identified with the same port, which means
> that on incoming call to one handset or when transfering a call with the
> asterisk transfer feature, all 3 handsets are ringing :-(
You can specify which SIP account correlates to each handset in the 
Gigaset web interface.

Go to Settings -> Telephony -> Number Assignment
You want Handset 1 to use Connection 'Handset_102' for outgoing calls 
and for incoming calls (untick everything else except this for incoming 
calls).
Likewise Handset 2 should use Connection 'Handset_103' for outgoing and 
incoming (again, untick everything but this option).

Rinse and repeat for other handsets.

I can confirm it does work properly - we have dozens of clients with 
Gigaset phones and separate SIP registrations per handset.

Kind regards,

Chris
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