asterisk users - Jan 2012 - asterisk does not detect menus

Hello, 
When I called companies with auto animate menus my system does not seem to
detect menus on ther other side. For instance I called this number (407)
886-3338 when I input the ext. number of any option on the list I don't get
a response however if I called the same number from my google account or my
cell phone number it works fine meaning I can select any option or input ext
number. 

I'm using Asterisk 1.8.4 on Centos 5, 

Any suggestions are welcome. 

Thanks, 
Motty,

We had similar problems, updating to the latest 1.8.x seems to have solved the
issue for at least one number we were having issues with.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces
at lists.digium.com] On Behalf Of motty.cruz
Sent: Monday, January 23, 2012 2:00 PM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] asterisk does not detect menus

Hello,
When I called companies with auto animate menus my system does not seem to
detect menus on ther other side. For instance I called this number (407)
886-3338 when I input the ext. number of any option on the list I don't get
a response however if I called the same number from my google account or my cell
phone number it works fine meaning I can select any option or input ext number.

I'm using Asterisk 1.8.4 on Centos 5, 

Any suggestions are welcome. 

Thanks,
Motty,


--
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Motty

What DTMF format are you using on your SIP trunk? Who is the sip trunk 
through? Are you making the dial command with the (tT) options?

Thanks

Bryant Zimmerman (ZK Tech Inc.)
616-855-1030 Ext. 2003 

----------------------------------------
 From: "Eric Wieling" <EWieling at nyigc.com>
Sent: Monday, January 23, 2012 1:59 PM
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Subject: Re: [asterisk-users] asterisk does not detect menus

We had similar problems, updating to the latest 1.8.x seems to have solved 
the issue for at least one number we were having issues with.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com 
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of motty.cruz
Sent: Monday, January 23, 2012 2:00 PM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] asterisk does not detect menus

Hello,
When I called companies with auto animate menus my system does not seem to 
detect menus on ther other side. For instance I called this number (407)
886-3338 when I input the ext. number of any option on the list I don't get 
a response however if I called the same number from my google account or my 
cell phone number it works fine meaning I can select any option or input 
ext number. 

I'm using Asterisk 1.8.4 on Centos 5, 

Any suggestions are welcome. 

Thanks,
Motty,

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users

--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users


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